Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: madmanchan on May 29, 2007, 07:51:32 pm
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For existing Epson 3800 users: Epson has released firmware o00573. You can download from the Epson USA support site.
The two important notes about this firmware revision are:
1. There are (supposedly) no image quality changes. If you have existing custom profiles, you can continue to use those profiles with the new firmware.
2. The new firmware resolves an issue where the Print Watcher utility causes the 3800's print head to not cap itself properly when the print head is parked, leading to clogged nozzles. In other words, the Print Watcher problem that has been discussed previously in this forum is fixed in the new firmware.
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No new firmware on the European sites yet.
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For existing Epson 3800 users: Epson has released firmware o00573. You can download from the Epson USA support site.
The two important notes about this firmware revision are:
1. There are (supposedly) no image quality changes. If you have existing custom profiles, you can continue to use those profiles with the new firmware.
2. The new firmware resolves an issue where the Print Watcher utility causes the 3800's print head to not cap itself properly when the print head is parked, leading to clogged nozzles. In other words, the Print Watcher problem that has been discussed previously in this forum is fixed in the new firmware.
[a href=\"index.php?act=findpost&pid=120166\"][{POST_SNAPBACK}][/a]
My 3800, which I've had now roughly for six weeks, came with firmware version o0146B installed. In any event, no information concerning a firmware update appears under the Mac OS section for the 3800. I do note a disparity between the printer drivers listed for Mac OS available on the U.S. site and the French site. Some common nomenclature would make things clearer for users.
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My 3800, which I've had now roughly for six weeks, came with firmware version o0146B installed. In any event, no information concerning a firmware update appears under the Mac OS section for the 3800. I do note a disparity between the printer drivers listed for Mac OS available on the U.S. site and the French site. Some common nomenclature would make things clearer for users.
[a href=\"index.php?act=findpost&pid=120191\"][{POST_SNAPBACK}][/a]
I found it on the USA site last night for OS X. Bummer is, I'm on a network and apparently you have to do this from USB under OS X. I'll give it a try today and see (never upgraded my Firmware yet).
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For existing Epson 3800 users: Epson has released firmware o00573. You can download from the Epson USA support site.
The two important notes about this firmware revision are:
1. There are (supposedly) no image quality changes. If you have existing custom profiles, you can continue to use those profiles with the new firmware.
2. The new firmware resolves an issue where the Print Watcher utility causes the 3800's print head to not cap itself properly when the print head is parked, leading to clogged nozzles. In other words, the Print Watcher problem that has been discussed previously in this forum is fixed in the new firmware.
[a href=\"index.php?act=findpost&pid=120166\"][{POST_SNAPBACK}][/a]
Thanks Eric, I have a PC and downloaded the firmware update last night and installed it at home. Worked fine, and printed afterwards. I did not know about the print head not capping itself properly, and this firmware hopefully fixing that. I really hope that turns out to be the case, thanks for the news,
Debra
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I found it on the USA site last night for OS X. Bummer is, I'm on a network and apparently you have to do this from USB under OS X. I'll give it a try today and see (never upgraded my Firmware yet).
[a href=\"index.php?act=findpost&pid=120209\"][{POST_SNAPBACK}][/a]
It must be a question of refractory imbecility on my part, but all I see indicated is the initial release version firmware on the U.S. site for Mac OS.
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It must be a question of refractory imbecility on my part, but all I see indicated is the initial release version firmware on the U.S. site for Mac OS.
[a href=\"index.php?act=findpost&pid=120236\"][{POST_SNAPBACK}][/a]
Ralph,
You will not believe this; I checked and the Macintosh driver update that is numbered o00573 is only accessible from the WINDOWS choice. I am not kidding. I am so sorry, you will need to click "Windows" when you go to the drivers and support update page for the 3800 printer at Epson's site, and you have to click Windows, then you will see all the updates, including those for the Macintosh platform, as per below, which I copied and pasted for you.
Kind regards, Debra (fellow 3800 user for 6 weeks now) - see below from Epson:
Drivers & Downloads
Select an Operating System Windows Operating Systems Macintosh Operating Systems All Operating Systems
Show All | Collapse All
Windows Operating Systems
- Firmware Update version o00573_q.upg
Macintosh OS X (v10.3.9 or later), Intel-based Macs with OS X (v10.4.4 or later)
epson12285.dmg - 739.7KB - posted on 05/24/07
[-] Firmware Update version o00573_q.upg
Macintosh OS X (v10.3.9 or later), Intel-based Macs with OS X (v10.4.4 or later)
epson12285.dmg - 739.7KB - posted on 05/24/07
This file contains the Epson Stylus Pro 3800 Firmware Update version o00573_q.upg.
Installation instructions:
Double-clicking this file creates a disk image on your desktop.
Open the disk image.
Carefully review the "PSB.2007.05.002 SP3800 FW HISTORY.pdf" document for additional information.
This firmware update improves performance with the Print Watcher utility.
Download Now
- Firmware Update version o00573
Windows XP, Windows XP 64-bit Edition, Windows 2000
epson12284.exe - 703KB - posted on 05/24/07
[-] Firmware Update version o00573
Windows XP, Windows XP 64-bit Edition, Windows 2000
epson12284.exe - 703KB - posted on 05/24/07
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Thanks for pointing this out. It is somewhat surprising to find the Mac OS update listed in the Windows section.
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Thanks Eric.
I just updated it on my Mac. Does this mean we can now use "Printer Watcher" ? I had it always off just in case.
3 months - no clogs - one beautiful print after the other. And pretty frugal too (compared to my R1800) I bought a full set of spare cartridges with the printer and than another set of blacks and the light colors plus a yellow (15 cartridges in all) I still didn't have to change any of them. Well I have almost 2 years to use them. Now I have more ink than nice pictures
Needless to say; I love this printer.
Bests,
Pablo
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Not sure why the Mac firmware is in the Windows section; my guess is that whoever posted it simply goofed.
Regarding the Print Watcher, I think it's safe to use, though I haven't tried it yet. As usual, my advice is that if you haven't been using Print Watcher so far and don't need it, no need to start turning it on. If it ain't broken ...
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OK, stupid question: What is Print Watcher? I have a 3800 and I've never heard the term. I did a search on the term in this forum, and couldn't find anything other than this thread. Do you mean the Status Monitor (or whatever the thing that lists the ink levels etc. is called), or is there something else I'm unaware of?
Lisa
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OK, stupid question: What is Print Watcher? I have a 3800 and I've never heard the term. I did a search on the term in this forum, and couldn't find anything other than this thread. Do you mean the Status Monitor (or whatever the thing that lists the ink levels etc. is called), or is there something else I'm unaware of?
Lisa
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Hi,
"Print Watcher" is a choice in the "Epson LFP Remote Panel", last choice down on the list. It is in the same area as your "Firmware Update" choice, if that rings a bell. One can choose to receive email notes of printer events, etc., I guess this is really helpful if you are in an office with a networked printer, and say, you send a print to it and the ink runs out, it will send you an email to advise you. I have mine turned on and have had no issues to date. I did update my firmware also, last night and the night before(two machines). I also print the logs of each job to monitor ink usuage per job.
Debra
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I didn't know Printer Watcher was a source of trouble so I've been using it on and off as it gives a more accurate reading (if the percentages that it provides are accurate) of the various cartridges -ink and maintenance - that are monitored, rather than relying on the visual representation in the Printer Utility. My previous experience with the Printer Utility's graphics on other Epson printers led me to believe that they were less than reliable. In any event, I've had no trouble with Printer Watcher to date.
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Hi Lisa,
Print Watcher is part of the LFP Remote Panel software which is available from the Epson USA support site. It is separate from the Status Monitor.
You may not have seen this if you chose not to install LFP Remote Panel along with the drivers. It's not required for printing.
One of the cool things about the Print Watcher is that it can log each print you make, in terms of how much of each ink was used, how long the print took, etc. in case you're interested in these numbers.
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Thanks very much for the answers on what Print Watcher is. I didn't install the LFP Remote Panel, as I didn't see much need for it in my simple home printing setting. I can do without. The fewer things clogging up my CPU and hard disk the better...
Lisa
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..... I didn't install the LFP Remote Panel, as I didn't see much need for it in my simple home printing setting. I can do without. The fewer things clogging up my CPU and hard disk the better...
Lisa
[a href=\"index.php?act=findpost&pid=120453\"][{POST_SNAPBACK}][/a]
Well, to return to topic... You´ll need the LFP to install the new firmware. And it seems the firmware does someting more than just mending the Print Watcher: the Energy Star symbol has begun to appear on the display after the upgrade. Whether it is just cosmetics or a real improvement, I don´t know.
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Hi Per,
Yes, the Energy Star logo is also mentioned in the firmware release notes.
Eric
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My 3800 reports 'o02468' as the current firmware. The version available on the European support site is 'o02468' but dated November 2006.
Has anyone with a Euro version 3800 upgraded the firmware successfully with the USA support download?
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My 3800 reports 'o02468' as the current firmware. The version available on the European support site is 'o02468' but dated November 2006.
Has anyone with a Euro version 3800 upgraded the firmware successfully with the USA support download?
[a href=\"index.php?act=findpost&pid=120713\"][{POST_SNAPBACK}][/a]
Yes, that´s what i did the other day (I´m in Stockholm, Sweden), and so far everything is running smoothly. I recall from my 2100 days (until 4 days ago... ) that Epson´s European site was very late in putting any updates up; I used to go to the Australian site.....
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o02468 is two versions behind. I have upgraded both firmware version o02269 and the latest o00573 from Epson’s USA site for my “European” 3800 model. No problems.
Per, glad to see you made the switch now, you won’t regret it!
BR/Lars-Erik
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Per, glad to see you made the switch now, you won’t regret it!
BR/Lars-Erik
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Lars-Erik, I don´t think so either.... I brought some B/W files and 2100 prints to Scandinavian Photo and got a thorough demo; the results convinced me finally, and I left with a HUGE box...
[comment: Lars-Erik and I have discussed the 3800 on a Swedish discussion group. Nice to see you here....]
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Thanks for the information guys. I have a box of Hahnemühle Photo Rag to print and didn't want any mistakes.
The upgrade went very smoothly and for any one interested I did it over the network using the LPF Remote Panel. It wasn't necessary to hook up a USB cable.
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My first post on this board!
Help - I purchased a new Epson 3800 yesterday and the firmware is showing is 0146B-1.00.800E which I gather is old. I am on a Mac
When I attemp to download the new firmware I get a disc contain three files one is a .txt file and ther is also also a PDF document. The other file is a UPG file which cannot be opened but there does not seem to be a file I can open to install the firmware.
Can anyone provide any help - I have downloaded lots of firmware upgrades on for other hardware but this one seems weird
thanks in advance
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My first post on this board!
Help - I purchased a new Epson 3800 yesterday and the firmware is showing is 0146B-1.00.800E which I gather is old. I am on a Mac
When I attemp to download the new firmware I get a disc contain three files one is a .txt file and ther is also also a PDF document. The other file is a UPG file which cannot be opened but there does not seem to be a file I can open to install the firmware.
Can anyone provide any help - I have downloaded lots of firmware upgrades on for other hardware but this one seems weird
thanks in advance
[a href=\"index.php?act=findpost&pid=120786\"][{POST_SNAPBACK}][/a]
Well, having had the 3800 for only 4 days, I´m hardly an authorithy like, say, Eric. Still, I did manage the upgrade first try, so it can´t be all that difficult...
So this is what I did: First, install the LFP Remote Panel from the CD if you haven´t done so already.
Next, open that disc image containing the UPG file. Turn on the 3800 (it seems it should be connected via USB, not Ethernet), launch LFP, and select Firmware Update. Now you get a dialog where you can point it to the UPG file on the disc (image). Click OK, or whatever (I can´t really redo it after already installing it, but it was something like that). Then, just leave both the computer and the 3800 alone for a few minutes, until both say they´re finished.
And that´s about it.... The 3800 menus have an entry where it displays the firmware version on its little display (RTFM, it´s there alright... ). It tells you what you have; it should be o00573something if you did it right.
Honestly, if I could do it, so can you...!
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Welcome, Peter! The .upg file is the firmware itself. Per got it right ... just follow his steps and you should be able to update fine. BTW, o0146B was the previous firmware revision, so it's not too old ...
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As a newbie I hoped I was entitled to one dumb question RTFM has never been one of my strong suits.
Seriously I was in such a hurry to get printing I read as little as I could get away with. I have moved up from the 2400 and I am really enjoying the larger prints. I have ordered some 17 x25 stock as I was having trouble with the 17x22 aspect ratio with many of the images that I want to print larger.
Here is another dumb question - why does most media not match the aspect ration of 35mm SLR's?
Makes no sense to me.
Thanks for the welcome and the advice on the firmware update. It has been sucessfully installed!
Peter
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Welcome, Peter! The .upg file is the firmware itself. Per got it right ... just follow his steps and you should be able to update fine. BTW, o0146B was the previous firmware revision, so it's not too old ...
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Thanks again for the welcome and particularly for your very imformative blog on the 3800 - much better than the manual. I will be contacting you soon for some custom profiles.
Peter
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As a newbie I hoped I was entitled to one dumb question RTFM has never been one of my strong suits.
[a href=\"index.php?act=findpost&pid=120831\"][{POST_SNAPBACK}][/a]
Gee, I hope you didn´t get the impression I was being sarcastic... I was not, and I certainly don´t regard your question as a dumb one
Here is another dumb question - why does most media not match the aspect ration of 35mm SLR's?
[a href=\"index.php?act=findpost&pid=120831\"][{POST_SNAPBACK}][/a]
I´d put it the other way: why don´t most dSLR´s match the aspect ratio of media and monitors instead of that of an obsolete film type? ( ).
I am one of those who´s still angry with poor old Oscar Barnack for the impossibly oblong format he chose for his Ur-Leica in 1914...
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Gee, I hope you didn´t get the impression I was being sarcastic... I was not, and I certainly don´t regard your question as a dumb one
I´d put it the other way: why don´t most dSLR´s match the aspect ratio of media and monitors instead of that of an obsolete film type? ( ).
I am one of those who´s still angry with poor old Oscar Barnack for the impossibly oblong format he chose for his Ur-Leica in 1914...
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Per no offense taken at all. I was delighted to get your advice which solved my problem
On the aspect ratio issue ...I agree Oscar could have been more considerate
Peter
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Per no offense taken at all. I was delighted to get your advice which solved my problem
On the aspect ratio issue ...I agree Oscar could have been more considerate
Peter
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I've been having a problem with the Hahnemuhle Photo Rag 310GSM where there are bits of black ink on the edge of the paper after printing, I'm not using the remote panel to print though. Is this issue somehow related or does anyone have an idea how to fix it. Head cleaning and running a lot of paper through hasn't helped. Thanks.
Mark
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Which edge? Bottom edge? Left edge? Are you printing close to the bottom edge of the sheet?
If I had to guess, sounds like a head strike. In the driver settings, in the Paper Config area, set the Platen Gap to Wide and try again.
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I've been having a problem with the Hahnemuhle Photo Rag 310GSM where there are bits of black ink on the edge of the paper after printing, I'm not using the remote panel to print though. Is this issue somehow related or does anyone have an idea how to fix it. Head cleaning and running a lot of paper through hasn't helped. Thanks.
Mark
[a href=\"index.php?act=findpost&pid=120933\"][{POST_SNAPBACK}][/a]
It's the left and right side on the bottom of the paper. I'm not printing close to the edge, I'd just prefer not to have bits of black ink on the white border. I haven't tried changing the platen gap. I'll try that. Thanks.
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It's the left and right side on the bottom of the paper. I'm not printing close to the edge, I'd just prefer not to have bits of black ink on the white border. I haven't tried changing the platen gap. I'll try that. Thanks.
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It actually was the top of the sheet going in. Setting it to wide helped, but there was still a little ink on the right edge. Setting it to widest removed the problem.
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In general, try to make sure that your sheets are flat (or about as flat as possible) when feeding. Curl is the enemy here, in particular if the edges of the sheet are curling upward towards the print head. The 3800 doesn't have a vaccuum system to keep the sheet flat as it goes through the printing process.
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In general, try to make sure that your sheets are flat (or about as flat as possible) when feeding. Curl is the enemy here, in particular if the edges of the sheet are curling upward towards the print head. The 3800 doesn't have a vaccuum system to keep the sheet flat as it goes through the printing process.
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Yes sir. I have a box of 13x19 Prem Luster (100 sheets) that I accidentally dropped hitting on one corner. Those sheets - all of them - have about 10mm of a corner just slightly bent upwards, and if I don't bend them back down, the paper gets a hit on that little spot.
On the other hand all of my 17" wide Luster paper comes from a 44" roll that I cut in chunks. In this case since the paper has a very pronounced curl, and to avoid skewing when it starts to feed, I have to hold it flat against the feeder with both hands wide open. I use cotton gloves for this operation and let go as soon as the mechanism has firmly grabbed the paper.