Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Pigmenta on May 17, 2007, 09:56:31 am
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The new Firmware release v 5.0.0.4 with its corresponding driver version is available NOW for Z3100 and can be downloaded from: www.hp.com/go/knowledge_center/djz3100
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I still see the driver dated 12/12/06 listed. Are you seeing something that I don't?
Jim
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I'm with Jim. For Windows I can see the firmware all right but there's no new driver available yet.
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Login first to Desingjet Online, and go to the download section.
See in the attachment..
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Sorry...still new firmware and OLD driver available. What is the dateof the driver that you see?
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Login first to Desingjet Online, and go to the download section.
See in the attachment..
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=118211\")
[a href=\"http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3204971&prodTypeId=18972&prodSeriesId=3204970&swLang=8&taskId=135&swEnvOID=228]http://h20000.www2.hp.com/bizsupport/TechS...35&swEnvOID=228[/url]
This might be a case of Europe being ahead of the US. The latest drivers for me are still not updated.
(http://www.shutterfreaks.com/albums/album156/HP_drivers.jpg)
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As far as I can tell only the OSX driver has been uploaded.
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Any idea if / when they will post an updated Windows driver?
I was going to profile several new papers today, and if HP is going to post a new driver soon, I'll wait a bit.
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Any idea if / when they will post an updated Windows driver?
I was going to profile several new papers today, and if HP is going to post a new driver soon, I'll wait a bit.
[a href=\"index.php?act=findpost&pid=118240\"][{POST_SNAPBACK}][/a]
All the info I have says it should have been posted already on the 15th.
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All the info I have says it should have been posted already on the 15th.
[a href=\"index.php?act=findpost&pid=118253\"][{POST_SNAPBACK}][/a]
Don't see it from the Driver Download page on the HP site, but you can get the updated firmware for Windows if you use the link from the HP Easy software.
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Has anyone yet installed the new firmware? Does it work OK in the absence of the corresponding new driver? Or should we wait for the new driver?
Also, as I posted in another thread, the tech paper for the new firmware lists a number of paper presets that it says are available for download, but I can't find those either.
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Has anyone yet installed the new firmware? Does it work OK in the absence of the corresponding new driver? Or should we wait for the new driver?
Also, as I posted in another thread, the tech paper for the new firmware lists a number of paper presets that it says are available for download, but I can't find those either.
[a href=\"index.php?act=findpost&pid=118309\"][{POST_SNAPBACK}][/a]
Yes it does here. Newest firmware, but old driver on Windows XP Prof x64.
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Also, as I posted in another thread, the tech paper for the new firmware lists a number of paper presets that it says are available for download, but I can't find those either.
[a href=\"index.php?act=findpost&pid=118309\"][{POST_SNAPBACK}][/a]
I just checked the download site and it looks like HP hasn't uploaded the new oms files yet.
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Still no new Windows drivers. HP must be asleep at the wheel.
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I'm on a Mac (& z3100 24") and having all sorts of problems getting the correct files. I originally found and downloaded the newest driver but when I went to install it all of my choices were foreign - no English version. So I trashed that one, then could not even find the driver listed anywhere. I eventually found the firmware and downloaded it OK (have not installed it yet), but now when I am able to locate the newest driver and try to download it I keep getting an "unable to mount disk" error message. I found that sometimes going through the normal channel via either the web or HP Printer Utility I am not shown the driver, but after clicking through several more windows - the very same windows I had just clicked through - then sometimes the driver is listed (but I get the same error message). Seems like there are several of the very same windows on the HP site linked to their download paths, some have the driver on them and some don't. So far I am unable to complete all this mess but I guess I'll just keep trying. I've been very unhappy with this most expensive printer since I took delivery back in January and am hoping Epson will come out with their new version soon so I can throw this one away...
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I have Z3100 24" with MacPro, connected via ethernet. I downloaded both printer driver and firmware, and updated my printer without a hitch. The firmware update took less than 10 minutes, printer started up by itself, and functioning perfectly.
I am in process of re-calibrating and profiling paper
Pay attentions to what you are downloading, select proper OS, Language, etc. Once it start updating the firmware, leave alone both computer and printer until it completes.
Jae Moon
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Seems like there are several of the very same windows on the HP site linked to their download paths, some have the driver on them and some don't. So far I am unable to complete all this mess but I guess I'll just keep trying. I've been very unhappy with this most expensive printer since I took delivery back in January and am hoping Epson will come out with their new version soon so I can throw this one away...
[a href=\"index.php?act=findpost&pid=118373\"][{POST_SNAPBACK}][/a]
Type 'designjet.com' then it will take you to the proper site (https://h41186.www4.hp.com/hpp/country/us/en/home.html?pageseq=997313)
Select 'Download' from side bar. then 'firmware', 'drivers', etc.
Select proper printer, language, etc.
It is rather simple. Take time.
Jae Moon
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Yup, I've done all that both you guys noted and still am having issues. I'm sure it is operator trouble somehow but I can read, thanks for the lessons though...
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Yup, I've done all that both you guys noted and still am having issues. I'm sure it is operator trouble somehow but I can read, thanks for the lessons though...
[a href=\"index.php?act=findpost&pid=118395\"][{POST_SNAPBACK}][/a]
Are you logging in with your HP userid? (HP Passport, I think).
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As far as I have been able to ascertain, only the MAC fimrware has been posted which is what I think JayMoon is using.
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As far as I have been able to ascertain, only the MAC fimrware has been posted which is what I think JayMoon is using.
[a href=\"index.php?act=findpost&pid=118398\"][{POST_SNAPBACK}][/a]
Yes, I am using MacPro.
Jae Moon
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There is also the Win version. Login to your HP account and go to:
http://tinylink.com/?jAPWTpnRrP (http://tinylink.com/?jAPWTpnRrP)
This is the link for updating the firmware from HP Easy Printer Care / Support.
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All of the drivers are still the old windows driver, only the MAC driver is new.
We are talking about the actual windows driver, not firmware 5.0.0.4 which we all have access to. The only thing on the site with a 1st May 2007 date are the icc profiles.
The new driver was aimed to be released on the 15th May 2007 but my sources tell me it hasn't been posted yet.
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The Mac driver still seems to be hiding from me. I downloaded the firmware just fine, and the Japenese version of the driver (even though I had selected American), and now all I get is this screen which does not show the driver on it. Can anyone tell me what button to push? I've gone through all of the screens several times and still end up here...Thanks.
[attachment=2516:attachment]
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After several email exchanges with HP Helpdesk, I found that the new raster driver (version 61.71.341.0 dated April 20 2007) is available under the z3100ps GP driver downloads. They did not specify, however, if this is compatible with the z3100 (non ps GP) models.
Rene
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After several email exchanges with HP Helpdesk, I found that the new raster driver (version 61.71.341.0 dated April 20 2007) is available under the z3100ps GP driver downloads. They did not specify, however, if this is compatible with the z3100 (non ps GP) models.
Rene
[a href=\"index.php?act=findpost&pid=118427\"][{POST_SNAPBACK}][/a]
THis looks like the correct driver. make sure you don't download the HPGL one.
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The Mac driver still seems to be hiding from me. I downloaded the firmware just fine, and the Japenese version of the driver (even though I had selected American), and now all I get is this screen which does not show the driver on it. Can anyone tell me what button to push? I've gone through all of the screens several times and still end up here...Thanks.
[attachment=2516:attachment]
[a href=\"index.php?act=findpost&pid=118418\"][{POST_SNAPBACK}][/a]
Download Mac Printer Utility and unpack, then run HP Printer Utility Installer.
Jae Moon
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Jae:
I did that first thing, but that is not the driver. At one point today there was a driver listed on that very same page, and it matched the specs that I was sent in an HP e-mail alert -
"HP Designjet Z3100 Driver ver 5.0.2"
That is the driver (more than 200mb) that I downloaded before and it would only install a Japenese version, even though everything English/American had been selected. Then several times I found that driver on this same page but it kept giving me an error message (can't mount disk).
Now when I click on the e-mail alert link for this driver the page it takes me to apologizes that the correct document is not available and I am unable to find it anywhere. Has HP been pulling this Mac driver from their web site today for some reason?
Or was the "HP Designjet Z3100 Driver ver 5.0.2" not real and the only thing (other than the firmware update) I needed to download and install is the utility?
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Jae:
Or was the "HP Designjet Z3100 Driver ver 5.0.2" not real and the only thing (other than the firmware update) I needed to download and install is the utility?
[a href=\"index.php?act=findpost&pid=118436\"][{POST_SNAPBACK}][/a]
5.0.2 is the latest version of the Mac driver. All of the latest Mac software is under the OSX heading on the driver page.
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5.0.2 is the latest version of the Mac driver. All of the latest Mac software is under the OSX heading on the driver page.
[a href=\"index.php?act=findpost&pid=118437\"][{POST_SNAPBACK}][/a]
I downloaded both Mac OS_X_HP Designjet 'Driver.dmg' and 'Printer Utility.dmg' yesterday. I ran both programs but didn't bother to check the driver version until now. It is still 4.2.1, not 5.0.2.
Then I re-ran 'Designjet Installer' (one of two programs when you unpack 'driver.dmg). And, this time I read 'Read Me' carefully, and it states that it is Postscript Drivers.
So, I guess they don't have the latest driver for non-Postscript printer.
In conclusion, I am running with v5.0.0.4 firmware with v4.2.1 printer driver.
Jae Moon
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The driver under the 3100ps GP is for the PS version, not the pcl printer.
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Boy, now I am even more confused.
Panosonic says "5.0.2 is the latest version of the Mac driver. All of the latest Mac software is under the OSX heading on the driver page."
Yet there is NO driver listed on the Mac page, only what I showed you in the screenshot above (unless they have added it back in again in the past hour).
And Jae says there is NO new driver for the Mac, just the same old v4.2.1, which HP says you cannot run the new firmware without (although Jae says it is working fine) - what gives?
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Boy, now I am even more confused.
Panosonic says "5.0.2 is the latest version of the Mac driver. All of the latest Mac software is under the OSX heading on the driver page."
Yet there is NO driver listed on the Mac page, only what I showed you in the screenshot above (unless they have added it back in again in the past hour).
And Jae says there is NO new driver for the Mac, just the same old v4.2.1, which HP says you cannot run the new firmware without (although Jae says it is working fine) - what gives?
[a href=\"index.php?act=findpost&pid=118444\"][{POST_SNAPBACK}][/a]
HP must be continuously updating their site. I downloaded new driver and installer (v5.02) less than 30 minutes ago and installed it. Now, they are gone from their site.
Maybe we should give them some time to figure out what they are doing, and check with them in next week.
I will report back about my v5.02 installation soon.
Jae Moon
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FINALLY! The driver is NOW available under the z3100 drivers list! The PS driver does not work for the non-ps model (I tried)!
Rene
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I downloaded v5.02 printer driver, it is not showing now in HP web-site, and installed it successfully. Now I am working with v5.0.0.4 firmware and v5.02 driver.
All looks fine, it prints without any problems. I don't know at this time if I can notice any changes in print quality either way.
Jae Moon
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I still don't see a Windows driver for English (American).
This is worse than Christmas eve as a kid waiting for Santa Claus to arrive.
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I still don't see a Windows driver for English (American).[/color]
Ron,
When you are on the page looking at the old drivers, click on the dropdown list that allows you to secect another printer from your list. Select the Z3100 and then keep going. Don't know why this works, but you should find the new driver this way. That's how I found it.
I have had a clean install ofthe new firmware and the new driver. All is working well. I am calibrating and profiling now.
Good luck,
Jim
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http://h20000.www2.hp.com/bizsupport/TechS...35&swEnvOID=219 (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3204971&prodTypeId=18972&prodSeriesId=3204970&swLang=8&taskId=135&swEnvOID=219)
This page has driver, installer and utility for Mac as of 8:38 pd, EDT.
Jae Moon
I cannot repeat, it didn't show.
Now, it shows up again. Keep try if it doesn't show.
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It's hard to find, but I kept looking as recommended by Jim and found it here:
http://h20000.www2.hp.com/bizsupport/TechS...35&swEnvOID=228 (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3212646&prodTypeId=18972&prodSeriesId=3204970&swLang=8&taskId=135&swEnvOID=228)
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I still don't see a Windows driver for English (American).[/color]
Ron,
When you are on the page looking at the old drivers, click on the dropdown list that allows you to secect another printer from your list. Select the Z3100 and then keep going. Don't know why this works, but you should find the new driver this way. That's how I found it.
I have had a clean install ofthe new firmware and the new driver. All is working well. I am calibrating and profiling now.
Good luck,
Jim
[a href=\"index.php?act=findpost&pid=118454\"][{POST_SNAPBACK}][/a]
Thanks, Jim. I've tried your suggestion and something is weird. I can see the new Windows driver for the 44" but not the 24". I've tried Firefox and MS IE browsers. I've been deleting cookies and browsing history on both but still can't see the new Windows drivers for the 24"
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It's hard to find, but I kept looking as recommended by Jim and found it here:
http://h20000.www2.hp.com/bizsupport/TechS...35&swEnvOID=228 (http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3212646&prodTypeId=18972&prodSeriesId=3204970&swLang=8&taskId=135&swEnvOID=228)
[a href=\"index.php?act=findpost&pid=118459\"][{POST_SNAPBACK}][/a]
Bless you, Marty. I don't know why but your link gave me the latest Windows driver for the 24" when I saw the same screen without the latest drivers own my own.
Something weird with either my browsers or my logging into the HP site.
Thanks again. Time to install the firmware and then the drivers.
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I have downloaded the latest driver and firmware and upon installing the new driver I am getting a critical error.
It occurs after the network configuration:
- It passes the "HP Standard TCP/IP Port Monitor" step
- It fails during the "Installing Device Drivers" step with the following error:
"The arguments are invalid"
Anyone else getting this? Thoughts on how to address?
- I am getting it with older firmware version and latest firmware version
- I have uninstalled all HP software including Easy Care and Color Center and fresh install of all components still gives me this error
- If I install version 60.63.42.0 it installs fine but then it is not compatible with latest firmware.
Windows XP SP2 (32bit)
44" z3100
Going from driver version 60.63.42.0 to the latest 61.71.341.0
Firmware version 5.0.0.4
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After many errors messages and many unsuccessful updates I was finally able to update to version 61.71.341 for Windows XP.
First, the both the 24” and the 44” drivers for Windows XP are under the z3100 44” on the HP Designjet Online site. For some unknown reason the driver does not exists under the 24” model. Download the 44” version and you will have the choice to install the 24” or the 44” version.
However just running the installer gave me several error messages and unsuccessful updates. Before running the installer I had to do the following (do at your own risk!):
-Remove all HP z3100 printers from (Start > Printers and Faxes)
-Remove folders titled “HP Designjet Z3100” under C:\Program Files
-Run the installer
-At the prompt for Printer Connection select FILE: Port (even if you are using a network connection)
-Finish Installation
-Go to Properties of the Printer (Start > Printers and Faxes)
-Under the Ports tab, change the port to a network port.
-Done!
Hope this helps out
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srpirlot - thanks for the recommendation. This did not solve my problem but it did get me thinking about other things to try.
The solution that fixed this for me was as simple as connecting a USB cable and the printer and latest drivers installed instantly. I then went into printer properties and changed the port to HP TCP/IP Port and converted it to a network connection. I then disconnected the USB cable and all is good.
I should have mentioned in my original post that I was only connected via network cable.
I am now running driver version 61.71.341.0 and firmware v.5.0.0.4.
Calibrating and Profiling paper as we speak...
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A question for Windows users. How are you confirming that 61.71.341.0 driver has been installed?
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To confirm driver version in Windows:
- Start->Printers and Faxes->
- Right click on Z3100 icon
- Select Properties
- Select the "About" tab at top right
- Driver version is shown at top of window
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To confirm driver version in Windows:
- Start->Printers and Faxes->
- Right click on Z3100 icon
- Select Properties
- Select the "About" tab at top right
- Driver version is shown at top of window
[a href=\"index.php?act=findpost&pid=118523\"][{POST_SNAPBACK}][/a]
That's what I thought. I downloaded and installed "HPDesignjet Z3100PhotoSeries.EXE" rebooted the PC and here's what I see. I don't see any reference to 61.71.341.0
(http://www.shutterfreaks.com/albums/album156/HP_DesignJet.jpg)
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Try installing the driver again. I had to after the reboot. It seems that the first time only uninstalls the previous version.
Jim
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Try installing the driver again. I had to after the reboot. It seems that the first time only uninstalls the previous version.
Jim
[a href=\"index.php?act=findpost&pid=118529\"][{POST_SNAPBACK}][/a]
Thanks, Jim. I've tried rebooting and installing the driver again. Now when installing I get the following screens and I'm pretty much hosed. I've tried reinstalling and deleting directories a few times and the entry in printers and faxes and no joy. I'll continue to try but here's what I'm seeing now.
(http://www.shutterfreaks.com/albums/album156/Printer_error.jpg)
(http://www.shutterfreaks.com/albums/album156/HP_Setup_Error.jpg)
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Installed updated drivers (v5.02) and firmware (v5.0.0.4) on MacPro and Z3100, 24" yesterday. The driver I downloaded on 17th was for the Postscript printer and got the right one last night (18th) after several hide-and-seek with HP. I don't know if it was the doing of HP or something else, but I was a bit disappointed at HP. Actual installations for both driver and firmware was very uneventful and quick. Maybe my installation was easier compare to some since my MacPro is very clean (used only for PSCS, C1, and Firefox, etc. The printer (Z3100) is connected via ethernet. In addition, I have three printers; EP4000 (USB), EP3?? (USB, for DVD print), Dell 1700 (ehternet), and Epson Scanner (FW) connected to MacPro.
I re-calibrate and re-profiled several paper including HP Pro Satin and HP Pro ID Gloss. I cannot tell any differences between before and after so far.
I was very apprehensive about upgrading for many horror stories on this forum but I went ahead anyway. I want people out there to know that all are not that terrible.
Jae Moon
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Success!!!! Finally.
A couple more sequences of delete the directory "HP Designjet Z3100 Photo Series" and rebooting and it finally installed clean. Phew.
Now I see the printer again in Printers and Faxes along with a new entry for a Z3100 PCL3.
Time to calibrate and profile.
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I had a similar problem and reinstalled with the printer disconnected after deleting it from my control panel printer screen (went OK)
I then rebooted and connected the printer (when the PC was off essentially) and it was recognized after the PC booted properly.
I could not get the driver to install while the printer was attached
(on USB by the way).
Mike
Firmware installing now (fingers crossed)
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I had a similar problem and reinstalled with the printer disconnected after deleting it from my control panel printer screen (went OK)
I then rebooted and connected the printer (when the PC was off essentially) and it was recognized after the PC booted properly.
I could not get the driver to install while the printer was attached
(on USB by the way).
Mike
Firmware installing now (fingers crossed)
[a href=\"index.php?act=findpost&pid=118547\"][{POST_SNAPBACK}][/a]
I'm using USB as well. I just haven't taken the time yet to switch over to IP. That's on the list of things to do though.
Good luck, Mike. I hope all goes well.
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Here's what it looks like when if finally installed.
(http://www.shutterfreaks.com/albums/album156/HP_driver_61_71.jpg)
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Thanks Ron,
The only problem I had afterwards was that even though the printer rebooted after the FW was done I couldn't get them to talk until I rebooted both PC and printer manually. The Printer page in the Control panel said the printer was OK but the HP Colour Center said it couldn't find it. All looks well now though .... just recalibrating
Mike
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I continue to have problems with the z3100 driver that I finally was able to find and download again this morning. Just like the first time I did it a couple of days ago all I get is foreign lanuage junk - here are the first two screens when trying to use the installer for the MAC ENGLISH (American) 5.0.0.2 driver - can anyone shed light on this? I am a little reluctant to go behind this point since nothing is in English. Any help would be most appreciated...
Tim Ernst in Arkansas
[attachment=2519:attachment]
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I continue to have problems with the z3100 driver that I finally was able to find and download again this morning. Just like the first time I did it a couple of days ago all I get is foreign lanuage junk - here are the first two screens when trying to use the installer for the MAC ENGLISH (American) 5.0.0.2 driver - can anyone shed light on this? I am a little reluctant to go behind this point since nothing is in English. Any help would be most appreciated...
Tim Ernst in Arkansas
[attachment=2519:attachment]
[a href=\"index.php?act=findpost&pid=118559\"][{POST_SNAPBACK}][/a]
I downloaded the Mac Printer Driver just now try to see if I can replicate but it was in English. Only think I can suggest is to check your user profiles with HP site, to make sure that you selected 'English' as preferred language. The file is too big for me to email it to you.
Jae Moon
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I've never changed any preferred language and have always gotten the correct one, and I have been making double sure that it is the English (American) version from their list. Very strange. The installer is the same way.
Speaking of the installer, I guess I don't understand what it does, and do you need both the driver and installer, or just one of them? I have the firmware but have not even bothered to upload it to the printer until I get this driver issue solved. Thanks...
I just checked online and English is my preferred language, which is why everything always comes up with English selected, I'm just getting the wrong file downloaded somehow I guess...
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After upgrading to the new driver, my z3100 44" is now referred to under Printers & Faxes, Properties as "HP Designjet Z3100 44in Photo PCL3"
I'm connected via USB. Printer driver says "HP Designjet z3100 44in Photo (61.71.341.0)
Looks like everything is fine. I think the PCL3 just refers to the HP Gui, but just want to double check with someone before I move forward with profiling after my scary firmware update experience 2 nights ago.
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After upgrading to the new driver, my z3100 44" is now referred to under Printers & Faxes, Properties as "HP Designjet Z3100 44in Photo PCL3"
I'm connected via USB. Printer driver says "HP Designjet z3100 44in Photo (61.71.341.0)
Looks like everything is fine. I think the PCL3 just refers to the HP Gui, but just want to double check with someone before I move forward with profiling after my scary firmware update experience 2 nights ago.
[{POST_SNAPBACK}][/a] (http://index.php?act=findpost&pid=118602\")
uhhhhh.... not really. PCL = printer command language (an HP invention - 1984). I use PCL at work on some printers to have full control of them.
[a href=\"http://en.wikipedia.org/wiki/Printer_Command_Language]PCL at Wiki[/url]
I am connected via USB on a Windows machine as well. I now have two printers since installing 61.71.341.0
HP Designjet Z3100 24in Photo
-and-
HP Designjet Z3100 24in Photo-1 PCL3
I'm using the first.
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I don't know. Everything seems to be working fine. I think it's just the name of the printer...When I click right click on "HP Designjet Z3100 44in Photo PCL3" under "Printers & Faxes" and check "Properties", under Model, it says "HP Designjet Z3100 44in Photo."
Can you double check this and right click on the one you have that says PCL3 and confirm?
I think when you update the driver it just renames the Printer.
It's calibrating now and working fine.
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I don't know. Everything seems to be working fine. I think it's just the name of the printer...When I click right click on "HP Designjet Z3100 44in Photo PCL3" under "Printers & Faxes" and check "Properties", under Model, it says "HP Designjet Z3100 44in Photo."
Can you double check this and right click on the one you have that says PCL3 and confirm?
I think when you update the driver it just renames the Printer.
It's calibrating now and working fine.
[a href=\"index.php?act=findpost&pid=118610\"][{POST_SNAPBACK}][/a]
You're right. I can't see any difference in the driver whether I look at the regular one or the one with the PCL3 moniker.
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Thanks for the help. It took a few tries on the driver update, so if everything is working I kind of just want to leave things alone. Thanks again
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Thanks for the help. It took a few tries on the driver update, so if everything is working I kind of just want to leave things alone. Thanks again
[a href=\"index.php?act=findpost&pid=118613\"][{POST_SNAPBACK}][/a]
I'm with you. I had to reboot about five times for the driver to finally install properly. I'm hoping this driver and firmware hold us for a good long time. I'm not looking forward to going through this again.
I just want to enjoy making great prints.
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As noted in this thread I have updated to the latest firmware and driver for my 44" z3100.
Has anyone else been trying to use Qimage to make prints? With this new driver, any changes I make to the printer properties (i.e. paper type, quality, etc) do not stick and always defaults back to the original settings. I have tried in Photoshop CS3 as well and changes made there do stick so this seems to be a Qimage specific issue.
Anyone else seeing this or better yet, seen it and figured out how to fix it?
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I'm using Qimage and I didn't see the problem yesterday when I was printing (I had to reset my print conditions, but then made 2 prints). I'll reconfirm this on Thursday though, I won't be home until then.
One strange thing is that on both prints I got a windows dialog "speech" box come up saying that the document failed to print. Both printed fine so I don't know what made that happen. Another thing to check.
Mike