Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Charlie B on March 23, 2007, 09:51:47 pm
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Another firmware update for the Z3100 is on the HP site now. TR12_RO_4.2.0.2
https://h41186.www4.hp.com/country/us/en/do...?pageseq=606051 (https://h41186.www4.hp.com/country/us/en/downloads/software.html?pageseq=606051)
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Another firmware update for the Z3100 is on the HP site now. TR12_RO_4.2.0.2
https://h41186.www4.hp.com/country/us/en/do...?pageseq=606051 (https://h41186.www4.hp.com/country/us/en/downloads/software.html?pageseq=606051)
[a href=\"index.php?act=findpost&pid=108380\"][{POST_SNAPBACK}][/a]
downloading now, thanks!
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Downloaded earlier today.
Using the standard test image (strawberries, etc.) on HP ID Gloss, the only difference I noticed was in the yellows. The yellows are cleaner, less red than before. May be more noticeable on matt or rag papers.
I sure hope these 355mg files overwrite the previous firmware in the printer. Otherwise, will fill up that 40g drive on the printer in no time!
- Doug
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Don't count on this one being the last.
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It would be really nice if HP provided a change log.
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It would be even more helpful HP did what every other company does when issuing firmware updates--
include a text file with the firmware that explains what is included or modified.
HP issues these firmware updates but doesn't have the common sense or courtesy to include a text file that tells us what was changed or corrected. Such a file should be included with every update -- and it isn't.
Last time they issued a tech newsletter/paper on what was modified, but those tech newsletters have a very limited distribution. Some of you receive them, but most of us do not.
But this time there is no report of a tech paper or any information on the changes made in this firmware upgrade.
So we are left to guess.
We don't even know what papers this might apply to. One of them? All of them?
Who knows?
Does this apply to colors and to the gamut as we are guessing? Or to the mechanical operation of some other part of the printer?
Who knows?
Welcome to the Guessing Game of HP.
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It would be even more helpful HP did what every other company does when issuing firmware updates--include a text file with the firmware that explains what is included or modified.
Unfortunately, sounds like they have taken a page out of the Canon playbook. No information on what the firmware updates for the iPF5000 do.
--John
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...Welcome to the Guessing Game of HP.
You're not kidding. I'm still on version 3.xx for my HP130 and watching multiple versions go by just because I have NO IDEA what they are changing. I've asked HP and it is bizarre how they are unable to produce a simple change log file.
Pretty arrogant in my view.
HP knows best, public is stupid I guess.
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I am doing intensive testing for HP and they release a new update in the middle of the testing cycle that could seriously impact the testing that is being and don't even tell me they are releasing it or tell me what it will impact.
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It would be really nice if HP provided a change log.
[a href=\"index.php?act=findpost&pid=108431\"][{POST_SNAPBACK}][/a]
Ditto that. I mean how hard would it be to have a simple change log written? 1hr of someones time at HP? I'm spending more time (and money) than that simply loading, recalibrating, reprofiling and printing test files. I easily lose 4hrs in time alone everytime they update the firmware. Then there is a small matter of printing editions of my work. I'm afraid to start since things keep changing. I don't have time to change my images to match previously printed ones.
Sorry for the rant but had to get that out. I hope HP is listening.
- Doug
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I usually get some info on firmware updates for the various printers I test on.
Yet it is not complete , thus not that useful in a global view of a dot firmware aspect.
I've asked for many years to document changes in firmware.
Few makers really do so , even Apple OsX updates are sketchy, Canon EOS dSLR firmware sketchy too.
Maybe a list of what the user would notice is all we need, especially in terms of media set ups.
Hopefully this request will be answered in the future software , future firmware releases.
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The new firmware does not have any impact onm colour but adds support for two new medias: Fine Art Media Pearl and Glossy paper High Ink Capacity.
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The new firmware does not have any impact onm colour but adds support for two new medias: Fine Art Media Pearl and Glossy paper High Ink Capacity.
[a href=\"index.php?act=findpost&pid=108803\"][{POST_SNAPBACK}][/a]
Robert --
I assume the Fine Art Media Pearl refers to the specific paper made by Hahemuhle?
What exactly is High Ink Capacity with reference to Glossy paper? What does that mean and when would you use it?
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What exactly is High Ink Capacity with reference to Glossy paper? What does that [a href=\"index.php?act=findpost&pid=108806\"][{POST_SNAPBACK}][/a]
Your guess is as good as mine...
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What exactly is High Ink Capacity with reference to Glossy paper? What does that mean and when would you use it?
[a href=\"index.php?act=findpost&pid=108806\"][{POST_SNAPBACK}][/a]
Perhaps when you have a third party glossy paper that can handle a high ink load? It would of course be nice to have a list from HP with relative ink load capacities of all the listed paper types, but "high ink capacity" is better than what we usually get from media settings. Hopefully a sign of more descriptive media types to come.
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we've just received a z3100 and did the firmware upgrade immediately.
It seems there is a problem with the date & time, it's set 12 hours behind and 1 day behind. The routine for resetting the clock and calendar fails to stick.
We think an offshoot of this is that our calibrations are made obsolete immediately after one use.
Hp has no solution to this as of yet.
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Perhaps when you have a third party glossy paper that can handle a high ink load? It would of course be nice to have a list from HP with relative ink load capacities of all the listed paper types, but "high ink capacity" is better than what we usually get from media settings. Hopefully a sign of more descriptive media types to come.
[a href=\"index.php?act=findpost&pid=108839\"][{POST_SNAPBACK}][/a]
Looking at the info on the update is appears that the Pearl type should apply to all similar papers, hopefully Innova, etc. "Allows printing on think fine art paper with "pearl" coating/finishing. This new paper preset puts the carriage in the upper position but with a bit higher ink limit (not as high as gloss but higher than other fine art) and also allow the usage of gloss enhancer in the fine art papers (not as much as glossy, but enough to get the benefit on gloss uniformity)"
"Gloss Paper High Ink Capacity: Recommended when more gamut is needed on glossy paper (be aware that paper needs to be able to absorb the amount of ink. If not, you may have paper crashes that can damage your printer or problems with ink drying and ink migration)"
"So now you have further flexibility to work with non-HP media"
The last line would indicate this goes beyond Hahnemuhle Pearl.
Jon Canfield
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>I assume the Fine Art Media Pearl refers to the specific paper made by Hahemuhle?
It is ment more generic for this class of papers.
>What exactly is High Ink Capacity with reference to Glossy paper? What does that mean and when would you use it?
There will a HP tech papers with all the details the next few days.
Uwe
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we've just received a z3100 and did the firmware upgrade immediately.
It seems there is a problem with the date & time, it's set 12 hours behind and 1 day behind. The routine for resetting the clock and calendar fails to stick.
We think an offshoot of this is that our calibrations are made obsolete immediately after one use.
Hp has no solution to this as of yet.
[a href=\"index.php?act=findpost&pid=108877\"][{POST_SNAPBACK}][/a]
What setting are you referring to? There is no reference in the manual to setting the date and time. Date and time don't show up on the front panel of the printer. Nor is there any information on how to access that info, if it even exists.
But I had problems installing the driver, so maybe you're looking at something that I can't even access.
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The new firmware does not have any impact onm colour but adds support for two new medias: Fine Art Media Pearl and Glossy paper High Ink Capacity.
[a href=\"index.php?act=findpost&pid=108803\"][{POST_SNAPBACK}][/a]
Now that I am home and looking at the Easy Care driver, as well as the front panel of the printer, I'm missing both of these media types. The printer says the new firmware loaded, but the media types aren't listed. The Easy software has some white blanks where you select papers, and I'm guessing that's where the info should be. It also doesn't show up in printer preferences.
But it lists the new firmware by the correct number, but not the new media types.
I guess I'll try to reload the firmware again.
I am using Windows XP Service Pack 2
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Please always mention the OS you use.
Uwe
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Please always mention the OS you use.
Uwe
[a href=\"index.php?act=findpost&pid=108925\"][{POST_SNAPBACK}][/a]
I just edited my post. Windows XP Service Pack 2
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The drivers and tools act very different on Windows and Mac.
Uwe
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When I first intialized the printer I inadvertently set the clock 12 hours ahead, (the whole 12/24 hour clock thing). After half a day spent trying to find the date/time settings I called tech support and they said you cannot reset the clock.
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Mine never asked me to set it and it is also out. I will ask HP how to reset it.
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The new firmware does not have any impact onm colour but adds support for two new medias: Fine Art Media Pearl and Glossy paper High Ink Capacity.
[a href=\"index.php?act=findpost&pid=108803\"][{POST_SNAPBACK}][/a]
Robert, after installing the firmware a second time, Fine Art Media Pearl shows up on the list of custom papers on the printer and in Easy Care, but NOT in the printer driver. To get it to appear in the printer driver I turned the cutter off and on, and it then appeared.
Does that correspond to your experience? Is it in the custom setting?
Glossy paper High Ink Capacity never appeared. In what setting does it appear for you?
Thanks
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To get new papers to appear in the driver you need to update the paper from the manage papers ootion in the color centre section of the easy care utility.
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What setting are you referring to? There is no reference in the manual to setting the date and time. Date and time don't show up on the front panel of the printer. Nor is there any information on how to access that info, if it even exists.
But I had problems installing the driver, so maybe you're looking at something that I can't even access.
[a href=\"index.php?act=findpost&pid=108923\"][{POST_SNAPBACK}][/a]
Hi Marty-
If you press the down arrow and the cancel (X) key at the same time you enter a service menu, with a utility to change the clock and calendar. On the most recent firmware version, however, the settings don't stick.
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Here is a news about the firmware and the HP document "Working with Custom Papers"
http://www.outbackprint.com/printinginsigh...y.html#20070327 (http://www.outbackprint.com/printinginsights/pi046/essay.html#20070327)
Uwe
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Here is a news about the firmware and the HP document "Working with Custom Papers"
Uwe
[a href=\"index.php?act=findpost&pid=108983\"][{POST_SNAPBACK}][/a]
Now that's what I'm talkin' bout! You can say what you want about HP releasing a "beta" printer, the translated grammar of their newsletter, or even their spying on board members. I don't care. I have long wished for documentation of just this sort with regard to printer drive media settings. Thanks for the link Uwe.
--Overly excited in Brooklyn
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We were encouraging along these lines from the beginning. With some printers the right paper/setting combination can be lottery.
Uwe
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Here is a news about the firmware and the HP document "Working with Custom Papers"
http://www.outbackprint.com/printinginsigh...y.html#20070327 (http://www.outbackprint.com/printinginsights/pi046/essay.html#20070327)
Uwe
[a href=\"index.php?act=findpost&pid=108983\"][{POST_SNAPBACK}][/a]
This is fantastic. I applaud HP's engineering team for releasing this information, almost on cue from our comments here in the forum of last week. This is exemplary support from the echelons where it matters the most, and it's obvious that HP's wide format team is dedicated to making this printer a success. I'm further encouraged that my purchase was the right one.
(Now if we could only get this kind of motivation down to the first line support group...)
Wonderful. I rarely print PDFs, but this one is hitting the trees right now.
Thank you!
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Must have got the wrong info somewhere. I thought Quad Black printing was for (all?) matte media.
(was hoping for Quad Black printing on matte canvas)
Looks like it's only available with the "Fine Art paper >250 g/m2" paper type preset.
Andrew
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Must have got the wrong info somewhere. I thought Quad Black printing was for (all?) matte media.
(was hoping for Quad Black printing on matte canvas)
Looks like it's only available with the "Fine Art paper >250 g/m2" paper type preset.
Andrew
[a href=\"index.php?act=findpost&pid=109122\"][{POST_SNAPBACK}][/a]
Good catch. That's got to be a mistake, as it goes against all information put out by techs and documentation since the printer's release. The determinant of when to use all 4 has been, to my undestanding whether or not a glossy surface is used, which the MK will simply flake off of. Like when you do a print diagnostic on glossy media.
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Now that I have installed the latest firmware and deleted some forms (about 25 or so) from the Printers and Faxes Server Properties to make room for custom paper sizes, I still get a fault screen after updating the papers in HP Easy Care and then trying to access the Properties button in the printer driver. I am on Win XP SP2.
I uninstalled and reinstalled the printer driver twice with the same result. I also uninstalled and reinstalled the HP Easy Care with no relief.
Everything works fine as long as I do not try to synchronize the papers on the computer and on the printer.
Any ideas, or is this a problem with the current firmware and driver?
Thanks,
Jim
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Any ideas, or is this a problem with the current firmware and driver?
Thanks,
Jim
[a href=\"index.php?act=findpost&pid=109199\"][{POST_SNAPBACK}][/a]
Join the crowd. In my case the 'pearl media' paper showed up in custom papers, rather than where it should be. And the other setting related to glossy and high ink never appeared at all.
Installing the software was a nightmare, at least for me.
And as others have noted, HP tech support for the software absolutely sucks. There is no other way to put it.
The latest tech paper from HP is a great step in the right direction, but they need software and firmware that works -- and they need to provide Tech SUPPORT when we have problems, not Tech ARROGANCE and non-responsive staff.
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The "Pearl media" also showed up in my custom papers instead of the regular HP paper list and, as with you, the heavy Ink Load Glossy paper is nowhere to be seen.
Are you having the issues with the fault screens and the inability to access the Printer Properties after synchronizing the papers?
Jim
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Join the crowd. In my case the 'pearl media' paper showed up in custom papers, rather than where it should be. And the other setting related to glossy and high ink never appeared at all.......
[a href=\"index.php?act=findpost&pid=109243\"][{POST_SNAPBACK}][/a]
When HP sent me the beta version of Fine Art Pearl Paper Preset they did tell me it would appear under the Custom Paper directory. They appear to have left it there for the new firmware update.
Mike