Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: sunnyherman on April 08, 2023, 07:13:56 pm
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Wondering if anyone has a service manual for the Pro 1000 (not sure if such an animal exists). Mine won't power on and Canon tech says it's dead and I need to purchase a new printer (they offered a 10% discount on a new one, but still over a grand).
Tech also said they offer NO repair service whatsoever on the Pro 1000 so sending it to a Canon service center is not an option.
Has anyone taken one of these apart (seems absurd to replace 100% of a printer for something that may be a one off item).
Any suggestions?
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Getting a repair depends on where you are in the world. Some countries are better served than others. Here in the UK we have a very good Canon authorised repairer.
However, it seems that your problem is that there is no power for the printer.
Without wishing to offend you the first things I would check are the fuse in the plug (if it has a fuse) and replace the power lead (or at least check it with a multimeter). Also check that the power lead is making a good connection with the printer. I had a problem with a Pro-9000 when the power socket in the printer cracked and came loose. I had to replace the socket assembly in the printer. If none of these offer a solution then it might be that the power supply has failed and this will mean disembowelling the printer. You might be able to find a service manual online.
If you are in the UK I can give you the contact details for the official repairer here who may be able to advise you.