Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: plasakow on November 09, 2020, 02:21:02 pm

Title: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 09, 2020, 02:21:02 pm
I'm raising this topic again in hope that somebody has found a solution to printing to the Z3200 from Catalina. HP, as I understand it, won't be writing a compatible driver and the legacy driver doesn't work in Catalina. 

I've got a dedicated Mac running Mojave to print from now, but that is far from convenient and really puts a speed bump in my workflow.

Thanks.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: Mark Lindquist on November 09, 2020, 05:10:59 pm
I'm raising this topic again in hope that somebody has found a solution to printing to the Z3200 from Catalina. HP, as I understand it, won't be writing a compatible driver and the legacy driver doesn't work in Catalina. I've got a dedicated Mac running Mojave to print from now, but that is far from convenient and really puts a speed bump in my workflow. Thanks.

Many of us have dedicated machines for specialized equipment. HP most likely will not be developing drivers for Catalina unfortunately. One thing I do, is run Windows 10 on VMWare and I do most all my profile making using the color center on Win 10. It works well - actually better than the Mac version of the Utility. That is a work-around, but you will be slowed down somewhat. At this point, we have to be glad with what we have with the Z3100-Z3200 machines.
Best,
Mark
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 09, 2020, 06:37:11 pm
Thanks, Mark.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: GST on November 10, 2020, 03:58:22 am
Have a look at https://support.hp.com/us-en/drivers/selfservice/hp-designjet-z3200-photo-printer-series/3737543
The drivers got updateed recently, including macOS 10.15

regards
Gernot
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 10, 2020, 03:07:35 pm
Wow! I had no idea. Thanks!
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: kers on November 10, 2020, 07:01:50 pm
a little late - Sep 4, 2020 ...  ! say a year

I see the Z3100 support stops at 10.14...  not a big problem for me but good to know.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 10, 2020, 07:53:09 pm
Looks like 10.15 to me. I haven't tried it yet but will in the next few days.


Screen shot of driver page: https://imgur.com/nb1vXnr
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: Mark Lindquist on November 10, 2020, 09:03:04 pm
Looks like 10.15 to me. I haven't tried it yet but will in the next few days.


Screen shot of driver page: https://imgur.com/nb1vXnr

Be careful - the screen shot shows "Detected Operating System" 10.15 - check carefully that those drivers are for 10.15.
I'm on 10.14.2 and I could not get past 10.14 on the download site. When I tried to change operating systems it only allowed up to 10.14  - but that could be because I'm not running 10.15.

EDIT: I just tried again tonight and was able to get in to the 10.15 drivers. Good luck - hope they work for you.  Please let us know.

Mark
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: deanwork on November 11, 2020, 08:56:37 am
That’s really good news if it works!  And thank you HP. We will be using these printers for quite awhile on Mac mini’s, iMacs, and MacBook pros.

John



Be careful - the screen shot shows "Detected Operating System" 10.15 - check carefully that those drivers are for 10.15.
I'm on 10.14.2 and I could not get past 10.14 on the download site. When I tried to change operating systems it only allowed up to 10.14  - but that could be because I'm not running 10.15.

EDIT: I just tried again tonight and was able to get in to the 10.15 drivers. Good luck - hope they work for you.  Please let us know.

Mark
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: glyph on November 11, 2020, 06:22:28 pm
I've printed with a Z3200 for quite some time using Catalina, and it works just fine. The only issue I have is an inability to create new color profiles, which is a not insignificant limitation when adding new substrates.

Mark, I tried Parallels and VirtualBox on my Mac to see if it would make a difference, and would enable me to make a profile in Windows. I don't think I tested VMWare. Parallels and VirtualBox printed without issue, but only via printer sharing that I think uses emulation instead of the native Windows driver. As a result, I couldn't profile with a virtual machine.

It sounds like I either didn't know what I was doing, or you have a different experience with VMWare. You run Windows 10 with it and have no issues accessing the HP Printer Utility via Windows to create profiles?
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: Mark Lindquist on November 11, 2020, 10:51:40 pm
I've printed with a Z3200 for quite some time using Catalina, and it works just fine. The only issue I have is an inability to create new color profiles, which is a not insignificant limitation when adding new substrates.

Mark, I tried Parallels and VirtualBox on my Mac to see if it would make a difference, and would enable me to make a profile in Windows. I don't think I tested VMWare. Parallels and VirtualBox printed without issue, but only via printer sharing that I think uses emulation instead of the native Windows driver. As a result, I couldn't profile with a virtual machine.

It sounds like I either didn't know what I was doing, or you have a different experience with VMWare. You run Windows 10 with it and have no issues accessing the HP Printer Utility via Windows to create profiles?

Hi Ron, Yeah, I run an old Windows HP Utility on VMWare running on my Mac Pro Tower 10.14.2
It does everything in the color center perfectly. I would not advise trying to run the current Win 10 drivers that are on HP’s drivers download page.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: glyph on November 11, 2020, 11:07:36 pm
Hmm. Sounds like I'm still out of luck, then. Oh well . . .
I may wind up sending out to have profiles for new papers made by a third party. Sad, since I have a perfectly good colorimeter in my printer, I just can't seem to unlock it from the software side.

My i1Profiler died earlier this year, and I can't justify the expense of another one just for making a couple of profiles.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: kers on November 12, 2020, 05:52:55 am
Hmm. Sounds like I'm still out of luck, then. Oh well . . .
I may wind up sending out to have profiles for new papers made by a third party. Sad, since I have a perfectly good colorimeter in my printer, I just can't seem to unlock it from the software side.

My i1Profiler died earlier this year, and I can't justify the expense of another one just for making a couple of profiles.
Buy a cheap (<200$) second hand mac with an old system or a windows machine and you are done.
That is the way i do it.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: glyph on November 12, 2020, 03:38:33 pm
My wife has a 2016 MacBook that she was about to trade in for $130 against a new MacBook Air she is buying. It needs a new main logic board because sound in all forms has stopped working, but if functions just fine as a silent laptop (even Bluetooth sound doesn't work).

The laptop currently runs Catalina, but I have found an installer for Mojave that I think will work (Apple doesn't make it easy to download older software).

For driver software, what is on the HP site now for 10.14 is Designjet Utility 1.0 from January of 2019. I know that version definitely fails to work for making profiles on newer OSs, but perhaps it behaves differently in Mojave? Any suggestions for tracking down HP Utility in an earlier iteration, before it was renamed Designjet Utility?

*I don't want to totally hijack the Catalina printing thread, but with this piece of the puzzle, Catalina will be able to print successfully with all the needed capabilities to add new substrates, as well.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: kers on November 12, 2020, 05:30:37 pm
i just downloaded the drivers from the site above - or got it through Apple... don't know...
All i know - for the Z3100 it works on Mojave- should work to for the Z3200...

Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: glyph on November 12, 2020, 06:15:07 pm
OK, sorry for asking dumb questions. It's just my suspicion that when they morphed HP Utility, the previous version, into DesignJet Utility (and added support for the new models) they inadvertently introduced a bug that affects profiling on the Z3200. The fact that the driver is 2 years old and is v1.0.0 makes me suspicious. Although they are supposed to be functionally the same, the last version I had that I successfully profiled with was the final iteration of HP Utility, before the name change. Alas, that variant is no longer downloadable from HP.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: kers on November 12, 2020, 07:14:52 pm
I can only speak for the Z3100 and it works... with designjet utliity 1.0.0 (2)  is written here -  don't know about the (2)
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 13, 2020, 04:45:17 pm
Okay- I tried the alleged driver for 10.15 and, for me, it doesn't work.  "Filter Failed" errors on both Z3200s. I can run one print, but multiple pages fail every time. 

This is really disappointing.  I may try to get hold of an HP engineer on the HP Forum, but that's always hit or miss. 

If I could get them to work on Catalina, I think I could get another 4 or 5 years out of these printers. Without that, I may start the process of replacing them in 2021.

Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: plasakow on November 13, 2020, 04:45:58 pm
Mark, see my latest post. No dice.

Be careful - the screen shot shows "Detected Operating System" 10.15 - check carefully that those drivers are for 10.15.
I'm on 10.14.2 and I could not get past 10.14 on the download site. When I tried to change operating systems it only allowed up to 10.14  - but that could be because I'm not running 10.15.

EDIT: I just tried again tonight and was able to get in to the 10.15 drivers. Good luck - hope they work for you.  Please let us know.

Mark
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: Panagiotis on November 13, 2020, 05:12:09 pm
Okay- I tried the alleged driver for 10.15 and, for me, it doesn't work.  "Filter Failed" errors on both Z3200s. I can run one print, but multiple pages fail every time. 

This is really disappointing.  I may try to get hold of an HP engineer on the HP Forum, but that's always hit or miss. 

If I could get them to work on Catalina, I think I could get another 4 or 5 years out of these printers. Without that, I may start the process of replacing them in 2021.

https://photopxl.com/stopped-filter-failed/ (https://photopxl.com/stopped-filter-failed/)
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: kers on November 14, 2020, 04:57:44 am
If I could get them to work on Catalina, I think I could get another 4 or 5 years out of these printers. Without that, I may start the process of replacing them in 2021.

What is wrong with Mojave?  your printer will work on it 'forever'
I consider Catalina an unfinished-in-between system ; a bridge from  OLD OSX-Mojave to NEW Big Sur/Apple Silicon.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: arobinson7547 on November 14, 2020, 09:32:20 am
There is a lot of Software that is as old as Dirt. Surprisingly, so still work today, on today's modern Operating Systems (20yrs newer).
However, the Operating System should be chosen to 'Run your Applications' (let that read choose the Operating System that BEST runs your Application).

If you have an Application that was designed to run on Windows XP, run it on XP, if an Application was tweaked for  Windows 10, run on W10.

The solution is to use some form of Virtualization (Virtual Machine) or Multiple [Physical] machines.

I personally use Windows 2019 Server, every primary Application I use runs on the OS, except one. It's so important to me, I've downgraded my Primary System OS to Windows 2016 Server (like going from Windows 10 back to Windows 8)

On the Mac side there is still plenty of very important software that is not 64-bit, that folks still need. And he same Choices have to be made.

Personally, on the PC side we have a Single Chip with 32 cores and a current Platform that supports 128gb Ram. It's a piece of cake for me to fire of a Windows XP Rip and use that machine as a Print Server, where its' only purpose is to drive a 32-bit Windows XP Rip, controlling an older Printer.

...And run any other setup I need, without breaking a sweat or missing a beat. (I even run two MAC OS machines (Mojave for 32-bit compatibility) and Catalina for Latest and Greatest)

Oh, The Platform also has PCIe Gen4, giving better SSDs 4,900 MBps Read Times (read as incredibly fast storage to keep up with the Read/Write disk need of multiple machines)

Today, you can have it all; if you want.

But I'm sure you just want that machine to do everything you think it should do and you would like it to do.

This is just something to think about, while you are waiting.

Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: deanwork on November 14, 2020, 12:19:18 pm

In a perfect world we should be able to run all of our printers, scanners, rips, and graphic apps on the latest Mac and Windows os. It ain’t a perfect world. Neither Apple nor Microsoft cares about us. Look, if Apple cared about us at all they would sell their IMacs with full gamut displays rather than srgb setups. The other situation is the printer manufactures care little about legacy OS or even their own printers that have been discontinued. It’s stupid because they can sell a lot of ink. It seems like Canon always provides someone you can talk to to keep their plugins working for legacy printers with new Adobe software.. Hp has always had real problems getting the glitches out of their software. They just don’t keep things up to date and it’s gotten worse.

Right now is the worst time. Apple has just released all new Macs with their new chip architecture so that is all that is on their minds. Hp has laid off up to 10k workers since 2019, and you can bet many of them are some of the best software engineers.

 https://www.industryweek.com/leadership/companies-executives/article/22028349/hp-to-cut-as-much-as-16-of-workforce-amid-print-unit-woes

COVID is hurting everything as well, though,  because of iPhone Apple has done really well.

Anyway, I’ve given up on one  OS for everything. I have a 15 year old restored pc running XP for my drum scanner. Two legacy Macs for the two Z printers, a Cannon and  a 24” ” Epson. A Windows 10 for backup on those and Q-Image. Another Mac for my 44 inch Epson with QTR. The good thing about using legacy Macs to run the prints on is they are dirt cheap on eBay and last forever. Basically I use one Mac for setting work up on and the older ones for various types of printing. Sounds like a pain, but I’ve gotten used to it.

John



There is a lot of Software that is as old as Dirt. Surprisingly, so still work today, on today's modern Operating Systems (20yrs newer).
However, the Operating System should be chosen to 'Run your Applications' (let that read choose the Operating System that BEST runs your Application).

If you have an Application that was designed to run on Windows XP, run it on XP, if an Application was tweaked for  Windows 10, run on W10.

The solution is to use some form of Virtualization (Virtual Machine) or Multiple [Physical] machines.

I personally use Windows 2019 Server, every primary Application I use runs on the OS, except one. It's so important to me, I've downgraded my Primary System OS to Windows 2016 Server (like going from Windows 10 back to Windows 8)

On the Mac side there is still plenty of very important software that is not 64-bit, that folks still need. And he same Choices have to be made.

Personally, on the PC side we have a Single Chip with 32 cores and a current Platform that supports 128gb Ram. It's a piece of cake for me to fire of a Windows XP Rip and use that machine as a Print Server, where its' only purpose is to drive a 32-bit Windows XP Rip, controlling an older Printer.

...And run any other setup I need, without breaking a sweat or missing a beat. (I even run two MAC OS machines (Mojave for 32-bit compatibility) and Catalina for Latest and Greatest)

Oh, The Platform also has PCIe Gen4, giving better SSDs 4,900 MBps Read Times (read as incredibly fast storage to keep up with the Read/Write disk need of multiple machines)

Today, you can have it all; if you want.

But I'm sure you just want that machine to do everything you think it should do and you would like it to do.

This is just something to think about, while you are waiting.
Title: Re: Z3200 - Any solutions re: printing from Mac OSx Catalina?
Post by: arobinson7547 on November 14, 2020, 04:04:25 pm
deanwork,

What's nice about what your are doing is those machine will stay rock solid. Because they are only doing one thing. If you go into an Offset Print Shop you will often see some very old PC running their Proofer. Because they brought it many, many years ago, and that is the machine/os Rip was made for. No one want to break it (since it's still working). So it just sits in the corner, doing just one thing... sending files to the Proofer. (think Epson 7600/9600)

They don't even suffer form many Power Supply failures, because they never turn the machines off.

I have glossed over many HP Z message about Mac user not being able to run the Printer Driver. Just use an older OS; just for running the printer.

True Story

Got a call from a Printshop who's Heidelberg Di Press's RIP had died. I went BACK to the Dumpster, where I had placed an old HP Windows 7 Tower Desktop. The Machine had gotten rained on. But when I plugged it up, it ran. So I used it to install and setup this guys RIP. The Rip was so old it needed to use NetBEUI Protocol to community with the Press. This predated IP Address. It was NetBEUI over IP Cable. I needed to use Windows XP, because it supported that Protocol.

The machine was old and slow but they only used the Press, sparingly. So that old computer got a new life.

A shiny new Computer would have done any good. What was needed was something old, and NO one wanted [or needed] to go out and buy and NEW $10,000 Rip to do what the old one still did.