Luminous Landscape Forum

Site & Board Matters => About This Site => Topic started by: digitaldog on March 26, 2019, 08:03:22 pm

Title: Email notifications of post replies?
Post by: digitaldog on March 26, 2019, 08:03:22 pm: Last couple days, nothing coming in despite replies to followed forums set for on.
Anyone else seeing issues? TIA.
Title: Re: Email notifications of post replies?
Post by: Jeremy Roussak on March 27, 2019, 04:09:58 am: Quote from: digitaldog on March 26, 2019, 08:03:22 pm
Last couple days, nothing coming in despite replies to followed forums set for on.
Anyone else seeing issues? TIA.

Yes. I'm told it's being investigated. Email notification of PMs has stopped as well.

Jeremy
Title: Re: Email notifications of post replies?
Post by: Chris Batt on March 29, 2019, 09:42:09 am: Hello all,
I am actively pursuing a solution to the notification issue that is related to an upstream service provider. I will provide details as soon as possible and aiming to resume notifications soon.

Thanks for your patience!

Chris
Title: Re: Email notifications of post replies?
Post by: digitaldog on March 29, 2019, 10:49:21 am: Thank you!
Title: Re: Email notifications of post replies?
Post by: digitaldog on March 30, 2019, 09:22:27 am: I did get one email notification from an older post. That's good. The somewhat bad news is the formatting in the mail message is messed up unlike the previous behavior.
But you're getting close.
Title: Re: Email notifications of post replies?
Post by: digitaldog on March 30, 2019, 12:10:47 pm: Quote from: digitaldog on March 30, 2019, 09:22:27 am
I did get one email notification from an older post. That's good. The somewhat bad news is the formatting in the mail message is messed up unlike the previous behavior.
But you're getting close.
Last email came in correctly; thank guys!
Title: Re: Email notifications of post replies?
Post by: Arlen on April 03, 2019, 01:08:28 pm: Just a note to let you know that email notifications of watched topics are still inconsistent for me. Maybe you're still working on it, but I thought another data point might be helpful.
Title: Re: Email notifications of post replies?
Post by: digitaldog on April 04, 2019, 11:40:16 am: Quote from: Arlen on April 03, 2019, 01:08:28 pm
Just a note to let you know that email notifications of watched topics are still inconsistent for me. Maybe you're still working on it, but I thought another data point might be helpful.
I concur. Better but still intermittent issues.
Title: Re: Email notifications of post replies?
Post by: Arlen on April 04, 2019, 03:43:15 pm: It seems to have lapsed back into no notifications at all for me now.
Title: Re: Email notifications of post replies?
Post by: digitaldog on April 04, 2019, 03:52:08 pm: Quote from: Arlen on April 04, 2019, 03:43:15 pm
It seems to have lapsed back into no notifications at all for me now.
Yes, now I'm no longer getting any. And I'm asked to log in more often even with "always" check box invoked. :'(
Title: Re: Email notifications of post replies?
Post by: digitaldog on April 06, 2019, 12:33:34 pm: Seems to be working again.
Title: Re: Email notifications of post replies?
Post by: Chris Batt on April 10, 2019, 12:14:51 pm: Notifications are now being served consistently by our new high-bandwidth provider, and we have received no more reports of issues.
Title: Re: Email notifications of post replies?
Post by: Arlen on April 10, 2019, 12:30:51 pm: Thanks, Chris. The notifications are coming in for me again. However, I'm not sure if you have seen this post (https://forum2.luminous-landscape.com/index.php?topic=129855.msg1103371#msg1103371), but for at least some of us the URLs in the emails are no longer hyperlinked. So they must be copied and pasted, which is a pain, especially when you have multiple notifications.
Title: Re: Email notifications of post replies?
Post by: Chris Batt on April 10, 2019, 12:35:55 pm: Yes I am aware and I am working on that as well. Thank-you! Could you please forward me an example of the email to <webmaster@luminous-landscape.com>?
Title: Re: Email notifications of post replies?
Post by: digitaldog on April 12, 2019, 08:37:56 pm: Email notification is still hit or miss :'(
Title: Re: Email notifications of post replies?
Post by: Chris Batt on April 12, 2019, 08:52:14 pm: Quote from: digitaldog on April 12, 2019, 08:37:56 pm
Email notification is still hit or miss :'(

yes, we experienced an outage with notifications due to a misconfiguration on our server part of yesterday and today. Service was restored normally 2:30 p.m. Eastern standard time today.