Luminous Landscape Forum

Raw & Post Processing, Printing => Colour Management => Topic started by: alecdann on November 24, 2018, 05:40:00 pm

Title: Colornavigator 7 and i1 Pro 2 measurement device
Post by: alecdann on November 24, 2018, 05:40:00 pm
I thought I'd share a solution to a problem I encountered getting Colornavigator 7 to recognize my i1 Pro 2 spectrophotometer. 

I followed all the troubleshooting steps Eizo recommends (manually select device, restart CN7, restart computer, reinstall software) and couldn't succeed in getting CN7 to recognize the i1 Pro 2.  Finally, I opened Activity Monitor, found that an agent for i1Profiler called i1Profiler Tray was running in the background.  When I stopped that process, CN7 was able to find the i1 Pro 2.  This would probably be the case for any Xrite device where you have i1Profiler installed.
Title: Re: Colornavigator 7 and i1 Pro 2 measurement device
Post by: digitaldog on November 24, 2018, 06:49:02 pm
Yeah, the tray software from X-rite is absolutely unnecessary even with their own software products.