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Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: pflower on September 21, 2018, 02:43:28 pm

Title: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 21, 2018, 02:43:28 pm
This is happening more and more frequently.  I do some development on a Raw file in Lightroom and send it to Photoshop.  I do what I need to do in Photoshop and save it as a Tiff.  What should happen is Lightroom should import it automatically next to the original Raw file with the same keywords etc.  Sometimes this happens, but increasingly it does not.  I save a file and then return to Lightroom and what should happen is that the new saved Tiff should be selected in Lightroom.  Now - I would estimate about 50% of the time - I get the message that "no photo selected".  If I go to the grid view and find the original Raw file which now says "2of2" but I can't find "1 of 2" - i.e. the new Tiff.  If I then control click on the original Raw file and go to the folder in the Library the new Tiff is there, it has the right keyword (i.e. the same keyword as the original Raw file) but if I then filter the Library from the keyword it is not visible.  If I then quit Lightroom and restart - yes there it is - next to the original Raw file as it should be.

I am running an iMac under OSX 11.6  and the latest version of LR CC Classic and latest version of PS CC.  Sometimes things work as they should but increasingly they don't.  Since I am doing a lot of work in PS at the moment this is frustrating.  I don't think it is due to any sudden change of versions of LR or PS - this started several updates ago but only sporadically now it is happening at least 50% of the time and sometimes more.

Any thoughts? Mismatch between a slightly older OS and the recent newer versions of LR and PS or something else - corrupted preference files?  Apart from this my experience of LR and PS and their interaction is fast, effective and without any other problems.

Thanks for any suggestions.

 
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Mark D Segal on September 21, 2018, 03:11:41 pm
It happens to me once in a while, but I have no idea what causes it. Or, rather than not being there at all, the copy that should come back from Photoshop is lodged at the end of the image strip in Lr, rather than beside the image it is a copy of.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: digitaldog on September 21, 2018, 03:25:23 pm
Try fixing all your disk permissions, maybe run something like Cocktail or similar on all drives. I don't see this issue, on a Mac too.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: JeanMichel on September 21, 2018, 06:00:19 pm
It happens to me once in a while, but I have no idea what causes it. Or, rather than not being there at all, the copy that should come back from Photoshop is lodged at the end of the image strip in Lr, rather than beside the image it is a copy of.


Happens to me on occasion, although I now rarely go to PS, the saved tif does not appear where it should Then if I go to import the saved file it shows up as already imported, I go back to grid, and there it is! Annoying but it is a minor complaint. I am on a Mac.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: fdisilvestro on September 21, 2018, 07:01:56 pm
It might be a bug, but a few things to try:

- are you sure there is no filter active or are you located in a smart collection? it may be that the generated tiff does not satisfy the criteria
- In preferences - External editing tab - do you have checked the option "Stack with original" ?
- Try optimizing the catalog (File -> Optimize catalog)

Since you are on a Mac, the following is very unlikely, but have you installed any new antivirus tool?
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Chris Kern on September 21, 2018, 07:43:49 pm
Any thoughts? Mismatch between a slightly older OS and the recent newer versions of LR and PS or something else - corrupted preference files?

I don't think this is caused by a mismatch between the operating system and application software because I experience this behavior occasionally on MacOS 10.13.6.

Or, rather than not being there at all, the copy that should come back from Photoshop is lodged at the end of the image strip in Lr, rather than beside the image it is a copy of.

I've seen this, too.  I suspect—but have been too lazy to rigorously test—that this display strangeness only occurs when the LR library module is configured to sort according to Custom Order.  When I experience this problem, and then change the sort sequence to Capture Time, the previously "missing" Photoshop TIFFs (which actually seemed to be hiding at the bottom of the image strip in Lightroom), magically reappear where I expected to find them.  I don't think I've had this happen when I start the round-trip to PS with the sort order set to Capture Time, but, again, I haven't performed any rigorous tests.

If there is a bug, my instinct is that it is related to either a race condition between the two applications or to Photoshop not ending the round-trip by depositing the rendered files in the manner Lightroom expects.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: John Caldwell on September 21, 2018, 08:31:03 pm
I'm about 60/40 on this. One of my three LR systems is nearly 100% successful, but I have no idea why. Either way, I have the Synchronize Folder as a habit now. Solves the problem, of course.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Wayne Fox on September 22, 2018, 12:41:13 am
This is happening more and more frequently.  I do some development on a Raw file in Lightroom and send it to Photoshop.  I do what I need to do in Photoshop and save it as a Tiff.  What should happen is Lightroom should import it automatically next to the original Raw file with the same keywords etc.  Sometimes this happens, but increasingly it does not.  I save a file and then return to Lightroom and what should happen is that the new saved Tiff should be selected in Lightroom.  Now - I would estimate about 50% of the time - I get the message that "no photo selected".  If I go to the grid view and find the original Raw file which now says "2of2" but I can't find "1 of 2" - i.e. the new Tiff.  If I then control click on the original Raw file and go to the folder in the Library the new Tiff is there, it has the right keyword (i.e. the same keyword as the original Raw file) but if I then filter the Library from the keyword it is not visible.  If I then quit Lightroom and restart - yes there it is - next to the original Raw file as it should be.

I am running an iMac under OSX 11.6  and the latest version of LR CC Classic and latest version of PS CC.  Sometimes things work as they should but increasingly they don't.  Since I am doing a lot of work in PS at the moment this is frustrating.  I don't think it is due to any sudden change of versions of LR or PS - this started several updates ago but only sporadically now it is happening at least 50% of the time and sometimes more.

Any thoughts? Mismatch between a slightly older OS and the recent newer versions of LR and PS or something else - corrupted preference files?  Apart from this my experience of LR and PS and their interaction is fast, effective and without any other problems.

Thanks for any suggestions.
from reading this it sounds like it is importing the file, but how LR responds is different. From what I can see you aren’t having to sync the folder to get LR to find it? But for some reason it doesn’t necessarily show up and somehow the keywords are not responding to searches correctly?

I go to PS with almost every file, and I don’t recall when coming back having an issue.  When you are saving the file, are you doing a save as or are you just saving it?
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Mark D Segal on September 22, 2018, 08:23:13 am
It might be a bug, but a few things to try:

- are you sure there is no filter active or are you located in a smart collection? it may be that the generated tiff does not satisfy the criteria
- In preferences - External editing tab - do you have checked the option "Stack with original" ?
- Try optimizing the catalog (File -> Optimize catalog)

Since you are on a Mac, the following is very unlikely, but have you installed any new antivirus tool?

These are useful suggestions - thanks Francisco.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Mark D Segal on September 22, 2018, 08:25:17 am
When you are saving the file, are you doing a save as or are you just saving it?

Good point - and for clarity - one should usually do "Save" if the intention is to just bring it back into Lr.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 22, 2018, 11:59:53 am
Thanks for all suggestions.

I have optimised the catalog, I do have "stack with original" checked and I always just "save" rather than "save as" out of PS.  I am not sure it is possible to repair disk permissions any longer on Macs but I did run Disk Utility on the disks with the catalog, app and photos.  No change.

Things are now getting weirder.  I have just spent the morning editing 15 photos in LR and sending each of them to PS.  Not a single one was re-imported correctly. In order to get them into LR I have to quit and re-start which is a serious pain.   But there are stranger things afoot....

I have filtered the photos from their keywords.  So they are not in a collection and are sorted by capture time.  When I send a photo to PS and return to LR I get the "no photo selected" message - i.e. the Photo edited in PS has not been imported  into the filtered selection, but also the Raw file that was selected (i.e. the one that I used to go to PS with) has been de-selected - hence the "no photo selected" message.  It has also been moved to the very end of the filtered selection even though its time stamp has not been altered.

PS has saved the edited photo in the right folder and it has got the keywords attached to the Raw File but it does not show up when I try and filter via keyword until I quit LR and restart.  Then it does show up but not next to the original Raw file.  The original Raw file has moved back to its correct position as determined by the capture time and is no longer at the end of the filtered selection, but the new edited photo has the right date but the time stamp is some 2 hours later than the original Raw file.

Whilst I have noticed this from time to time in the past, this is now standard behaviour.  I found that I wasn't on the most recent version of LR and so updated.  No improvement.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: tonysiciliano1 on September 22, 2018, 01:02:19 pm
Have you reset LR preferences? If not try that. If no luck with that, try uninstalling LR (save your preferences) and reinstall it. That has occasionaly worked for me for fixing buggy behavior.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: digitaldog on September 22, 2018, 01:40:22 pm
Have you reset LR preferences? If not try that.


Specifically:
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 22, 2018, 02:53:54 pm
Thanks, but that link brings up an error message.

Problem still persists, and is now happening 100% of the time.  I am beginning to lose more hair - and I don't have a lot to spare.

I am beginning to think that either I have discovered a bug (unlikely since no one else really seems to have experienced this to the level I have), there is a weird corruption in my Catalog file or some mismatch between my OSX 11.6 and recent versions of LR CC.

I have:

Re-set preferences by restarting LR holding down the control and R keys;
Run Disk Utility and Diskwarrior on all disks and discovered that Diskwarrior will repair disk permissions so did that as well;
Uninstalled LR CC from the Creative Cloud and then updated.
Optimised the Catalog

The problem continues and appears to be related to the Custom Filter from the Keyword List.

My normal workflow is to filter photos via keywords, so I have, let us say 200 photos with the same keyword.  Sending a Raw File to PS and then saving it results in PS saving the Tiff to the right folder and the keyword count rises by 1 - so there are now (theoretically) 201 photos with the same keyword.  But the new Tiff is not visible when filtered via that keyword.  But if I turn Filters off - so have all photos in my catalog visible then it is there.  Only when I restart LR does it appear in in the keyword filtered selection.

No idea what is happening or why.  But I wonder if my catalog is somehow glitched if not corrupted.  I suppose the next step is to go back to an earlier backup. At least the problems are mostly related to Tiffs so losing edits in the History panel won''t affect them.  But still a lot of work.  I have been using LR since version 1 and have never ever had such a problem.

I might try and contact Adobe.  Anyone got a route to contacting customer support that works?

Thanks




Specifically:
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: fdisilvestro on September 22, 2018, 04:59:14 pm

No idea what is happening or why.  But I wonder if my catalog is somehow glitched if not corrupted.  I suppose the next step is to go back to an earlier backup. At least the problems are mostly related to Tiffs so losing edits in the History panel won''t affect them.  But still a lot of work.  I have been using LR since version 1 and have never ever had such a problem.


This looks like a bug or issue with your specific setup. I have repeated your workflow (windows 10) and it works fine. It does not look like a catalog issue, otherwise it would be present after you restart LR. I was going to suggest to clear the cache, but since you uninstalled and reinstalled LR, that should not be either.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 23, 2018, 03:23:03 am
"Sending a Raw File to PS "

Exactly which commands are you using to do this? Are you using Edit With, or Export?

"and the keyword count rises by 1 - so there are now (theoretically) 201 photos with the same keyword.  But the new Tiff is not visible when filtered via that keyword.  But if I turn Filters off - so have all photos in my catalog visible then it is there.  Only when I restart LR does it appear in in the keyword filtered selection."

This implies that things are working properly, but your filter is targeting more than you think - eg filtering on the keyword and on raw files. Do things work normally if you begin by disabling the filter with Cmd L or hitting None in the Library Filter bar, before you send the file to PS? How are you enabling the filter? By clicking the arrow in the keyword list, or by some other way - how?
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 23, 2018, 08:14:30 am
I am simply going to Photo/Edit In then choosing Photoshop which is set up as an external editor.  This works as expected.

The problem is with my Custom Filter - selecting photos by keyword.  I have been selecting photos simply by clicking on the arrow next to the keyword in the Library module. 

I am not sure what you mean by "hitting None in the Library Filter bar".  But if I choose the option of turning the filters off from the drop down menu at the bottom right (so that all photos in the catalog are visible) then things work - sort of.  Returning to LR with Filters off I still get No Image Selected but then if I go the grid view and sort by Edit Time the original Raw File and the new Tiff are visible.  However even though it has the same keyword as the Raw File the new Tiff is not visible when selecting photos with that keyword until I restart LR.

There is a work around - put all photos that I am working on in a collection, turn filters off and work out of the collection - the new Tiff is imported into the collection.

The other weird thing is that seemingly on my Hasselblad X1D the time stamp for the new Tiff is approximately 2 hours later than the time stamp on the Raw file.  Other cameras don't appear to be affected by this.

"Sending a Raw File to PS "

Exactly which commands are you using to do this? Are you using Edit With, or Export?

"and the keyword count rises by 1 - so there are now (theoretically) 201 photos with the same keyword.  But the new Tiff is not visible when filtered via that keyword.  But if I turn Filters off - so have all photos in my catalog visible then it is there.  Only when I restart LR does it appear in in the keyword filtered selection."

This implies that things are working properly, but your filter is targeting more than you think - eg filtering on the keyword and on raw files. Do things work normally if you begin by disabling the filter with Cmd L or hitting None in the Library Filter bar, before you send the file to PS? How are you enabling the filter? By clicking the arrow in the keyword list, or by some other way - how?
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: JeanMichel on September 23, 2018, 11:45:47 am
Could it be that you have previously selected, in library grid, files to be raw, etc., but not include tiff files? The result would be to show only the selected file types, and in this case exclude the tiff files.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: mdijb on September 23, 2018, 02:18:59 pm
Try this step.  WHen this happens to me I make sure you are in Library mode--Rt. Click on the folder and select"synchronize folder".  Lr may then import the file you are trying bring back into LR.

I read about this but can't remember where but it seems to work most of the time.

MDIJB
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 23, 2018, 04:20:04 pm
The problem is with my Custom Filter - selecting photos by keyword.  I have been selecting photos simply by clicking on the arrow next to the keyword in the Library module. 

How is LR filtered immediately before you Edit in Photoshop? Are you filtering the photos by clicking on the arrow, or are you doing something else? There is nothing in LR that is called a "Custom Filter", but there is a Filter Preset which you can save from the little menu on the Library Filter (the 4+ columns at the top of the grid). If you are using a Filter Preset, you may have included the file type in it, which will mean that only raw files are shown and the new PSD/TIF isn't. Reopening LR releases the filter, which explains why you would then see the PSD/TIF.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Mark D Segal on September 23, 2018, 04:39:13 pm
Reading through this thread makes me think that users shouldn't have to trip through a minefield of obscure settings to get a photo that is supposed to come back into the application sitting beside its original version to just do so. Looks like functionality the engineers should probably re-evaluate. Useful discussion.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: digitaldog on September 23, 2018, 05:02:15 pm
Reading through this thread makes me think that users shouldn't have to trip through a minefield of obscure settings to get a photo that is supposed to come back into the application sitting beside its original version to just do so. Looks like functionality the engineers should probably re-evaluate. Useful discussion.
I think the OP should create a new, virgin catalog and test it with ONE set of images. I suspect John may be onto something here, that the edited file is back where it should be, just not showing due to perhaps some filtering. A new catalog and one round trip should provide a clue if this is the case or not quite easily and quickly.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 24, 2018, 01:28:48 pm
Ah.  That is interesting.

I never usually bother with the 4 columns on the top of the grid.  But looking at the Text button you can search for keywords by typing them in. That, not surprisingly, does result in a selection based upon the keywords.  It is early days yet but if I filter by that route then quite possibly this works.  I have only experimented on 3 photos to date but all made the round trip to Photoshop and back and appeared in the filtered selection.  (still getting the weird time stamp anomaly though).

I had always used the keyword list and clicked on the little arrow to the right of the keyword.  I have been doing that since version 1 without any problems.  Suddenly it looks as if that method of filtering has gone haywire when using PS as an external editor.  So if I filter my photos from the boxes at the top of the grid by searching for a keyword things work as expected.  If I filter from clicking on the arrow next to the keyword then although the resulting Tiff does end up in Lightroom as it is supposed to do it is not visible in the filtered selection even though the keyword count is increased by 1.  And this has only just happened.

As regards the Custom Filter - I always look at the drop down menu on the bottom right on the library module under the keyword list.  This allows for a number of presets including "Filters Off" - the same as "None" at the top of the grid.  When you filter by keyword the drop down menu changes to "Custom Filter" to reflect that there is a filter in operation.  It is possible to save a new preset based upon the selection obtained from the Text button, but that is a cumbersome way to go. 

LR has always worked fine using my method.  Suddenly it isn't working.  Strange.

 
How is LR filtered immediately before you Edit in Photoshop? Are you filtering the photos by clicking on the arrow, or are you doing something else? There is nothing in LR that is called a "Custom Filter", but there is a Filter Preset which you can save from the little menu on the Library Filter (the 4+ columns at the top of the grid). If you are using a Filter Preset, you may have included the file type in it, which will mean that only raw files are shown and the new PSD/TIF isn't. Reopening LR releases the filter, which explains why you would then see the PSD/TIF.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: JeanMichel on September 24, 2018, 02:39:52 pm


Ah.  That is interesting.

I never usually bother with the 4 columns on the top of the grid.  But looking at the Text button you can search for keywords by typing them in. That, not surprisingly, does result in a selection based upon the keywords.  It is early days yet but if I filter by that route then quite possibly this works.  I have only experimented on 3 photos to date but all made the round trip to Photoshop and back and appeared in the filtered selection.  (still getting the weird time stamp anomaly though).

I had always used the keyword list and clicked on the little arrow to the right of the keyword.  I have been doing that since version 1 without any problems.  Suddenly it looks as if that method of filtering has gone haywire when using PS as an external editor.  So if I filter my photos from the boxes at the top of the grid by searching for a keyword things work as expected.  If I filter from clicking on the arrow next to the keyword then although the resulting Tiff does end up in Lightroom as it is supposed to do it is not visible in the filtered selection even though the keyword count is increased by 1.  And this has only just happened.

As regards the Custom Filter - I always look at the drop down menu on the bottom right on the library module under the keyword list.  This allows for a number of presets including "Filters Off" - the same as "None" at the top of the grid.  When you filter by keyword the drop down menu changes to "Custom Filter" to reflect that there is a filter in operation.  It is possible to save a new preset based upon the selection obtained from the Text button, but that is a cumbersome way to go. 

LR has always worked fine using my method.  Suddenly it isn't working.  Strange.

I just tried the following, and this is likely the cause of your issue.
Here goes:
In LR View Grid
At the top, click on Metadata
Four boxes will appear, in my case they always end up being DATE, CAMERA, LENS, LABEL
You can change any of those boxes to a pile of metadata options, and you can add or remove columns
Either add a column or change one to select FILE TYPE
If you select ALL file types, you TIF or PSD should appear as soon as you save it in PS
But if you have only specific file types selectesd e.g.: DNG, JPG, CR2… the saved TIF or PSD file will not show up. That metadata selection seems to stick with folders or collections.

What I did:
Opened a collection; selected DNG files in the metadata box; opened a file in PS; saved it. Back in LR, it did not show up, but did so immediately after I changed the metadata box to show ALL files.

Hope this helps.

Jean-Michel

Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 25, 2018, 03:25:11 pm

I just tried the following, and this is likely the cause of your issue.
Here goes:
In LR View Grid
At the top, click on Metadata
Four boxes will appear, in my case they always end up being DATE, CAMERA, LENS, LABEL
You can change any of those boxes to a pile of metadata options, and you can add or remove columns
Either add a column or change one to select FILE TYPE
If you select ALL file types, you TIF or PSD should appear as soon as you save it in PS
But if you have only specific file types selectesd e.g.: DNG, JPG, CR2… the saved TIF or PSD file will not show up. That metadata selection seems to stick with folders or collections.

What I did:
Opened a collection; selected DNG files in the metadata box; opened a file in PS; saved it. Back in LR, it did not show up, but did so immediately after I changed the metadata box to show ALL files.

Hope this helps.

Jean-Michel

Good idea, but no go.  The box is set to all files and the Tiffs are properly imported into LR but just not visible if I do a filtered selection based upon the Keyword list.  It is fine if I filter via the "Text" button and search for the keyword.

This was a very intermittent problem that has now manifested itself as a permanent problem.  Next step is to get some help from Adobe.  From previous experience the customer support in the UK is pretty good.

Will report back in case anyone is interested.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 25, 2018, 03:48:59 pm
Really, you should go back over my post again. I think it exactly describes your issue.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 25, 2018, 07:10:02 pm
Really, you should go back over my post again. I think it exactly describes your issue.

Well I have and in some detail and experimentation, and I absolutely acknowledge that you are by far and away the most knowledgeable and helpful expert on Lightroom that I have come across.  And I am extremely grateful and appreciative of your time and input into my dilemma.  I am most certainly not ignoring you very helpful suggestions.

I hadn't looked at the 4 boxes on top of the grid view with any seriousness unless I was trying to filter by camera or lens etc (which I very seldom do).  After you mentioned it I did look into it and if I filter my Raw files by the "Text"  box and then type in the keyword I am searching for then I get a properly filtered selection based upon that keyword.  If then I do a round trip to PS from that selection the resulting tiff is immediately visible in the selection.  BUT if I filter by using the Keyword panel by clicking on the arrow next to the keyword then the round trip into PS doesn't show up in the filtered selection  Previous to last week it mostly always did.  Now it does not.  Further although the new Tiff shows up in the selection based upon the "Text" box at the top of the  grid view it is not visible if I then select by the arrow next t to keyword. 

I can't understand why this is happening.  I have been using LR since version 1 and this has only just appeared. Clearly no one else is experiencing this problem so it is probably something unique to me.

So your workflow works perfectly.  BUT.. since the easier route is clicking on the arrow next to the keyword (which is a feature of LR) and that no longer works for me when roundtripping t PS I am simply perplexed.


nn
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 26, 2018, 06:40:59 am
Have you ruled out Sort Order? Often people say they can't find a new image because the grid is sorted by Edit Time and they don't see the new one appearing.

Because the keyword counter is updating, and restart fixes the problem, I would still place my bet on a Custom Filter. Start from a folder, not a collection, and cClicking the arrow in the Keyword List panel should mean that the Library Filter (the four+ columns) sets its first column to that keyword. All other columns should have "All" selected? Does that happen? If so, without doing anything else, try doing the round trip. If it fails to show the new PSD/TIF, again without doing anything else, save the Custom Filter as a new preset and examine that preset in Notepad. You'll find it in your presets folder in Explorer in the Filter Presets subfolder. This should reveal if anything else is being set by the filter.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: digitaldog on September 26, 2018, 09:03:50 am
Which is why I suggested testing with one image in a virgin/new catalog to eliminate such possible user settings but we never heard if the round trip works or not in that test.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: pflower on September 26, 2018, 02:51:18 pm
Have you ruled out Sort Order? Often people say they can't find a new image because the grid is sorted by Edit Time and they don't see the new one appearing.

Because the keyword counter is updating, and restart fixes the problem, I would still place my bet on a Custom Filter. Start from a folder, not a collection, and cClicking the arrow in the Keyword List panel should mean that the Library Filter (the four+ columns) sets its first column to that keyword. All other columns should have "All" selected? Does that happen? If so, without doing anything else, try doing the round trip. If it fails to show the new PSD/TIF, again without doing anything else, save the Custom Filter as a new preset and examine that preset in Notepad. You'll find it in your presets folder in Explorer in the Filter Presets subfolder. This should reveal if anything else is being set by the filter.

Many thanks to all who have helped me with this.  I feel a bit of an idiot but I have finally worked out what was going wrong - well not completely but probably.  John and others were on the right track - it comes down to what file type is selected in the metadata boxes at the top of the grid view.  If you create  a selection that is composed only of Raw files by clicking on the arrow in the keywords list then the metadata box in the grid view only lists the file types that are in the selection.  So if you only have Raw files in your selection then the metadata box for file type will only show Raw Files.  It can't show anything else.  So when round tripping to PS and saving as a Tiff doesn't meet the criteria and so doesn't show in the selection.

For years I had basically ignored the 4 boxes at the top of the grid view.  Now I start from the grid view with these open and when I make a selection and make sure that all file types are selected.  Of course this doesn't entirely explain what was going wrong, since having forced LR to acknowledge the new Tiffs by restarting I would have thought that a further selection via the arrow key would get the metadata file type to acknowledge that there were Tiffs in there.  But at present things seem to working fine.

As I say I feel a bit stupid for not working this out myself - but then I couldn't.  There is so much petty argument and sniping these days on forums (less on this than others) that it is really gratifying to find people who will take the time and trouble to offer advice and assistance.  So I thank all of you.

Best wishes to all
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 26, 2018, 02:58:58 pm
Great! Asking questions is fine - what's really stupid is not asking when one has a problem.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: fdisilvestro on September 26, 2018, 08:05:23 pm
Many thanks to all who have helped me with this.  I feel a bit of an idiot but I have finally worked out what was going wrong - well not completely but probably.  John and others were on the right track - it comes down to what file type is selected in the metadata boxes at the top of the grid view.  If you create  a selection that is composed only of Raw files by clicking on the arrow in the keywords list then the metadata box in the grid view only lists the file types that are in the selection.  So if you only have Raw files in your selection then the metadata box for file type will only show Raw Files.  It can't show anything else.  So when round tripping to PS and saving as a Tiff doesn't meet the criteria and so doesn't show in the selection.

For years I had basically ignored the 4 boxes at the top of the grid view.  Now I start from the grid view with these open and when I make a selection and make sure that all file types are selected.  Of course this doesn't entirely explain what was going wrong, since having forced LR to acknowledge the new Tiffs by restarting I would have thought that a further selection via the arrow key would get the metadata file type to acknowledge that there were Tiffs in there.  But at present things seem to working fine.

As I say I feel a bit stupid for not working this out myself - but then I couldn't.  There is so much petty argument and sniping these days on forums (less on this than others) that it is really gratifying to find people who will take the time and trouble to offer advice and assistance.  So I thank all of you.

Best wishes to all

Did you made a selection by file type before selecting the keyword? otherwise there is still something wrong. If you select a keyword by clicking on the arrow on the keyword list it should not also filter by file type automatically. I tried it and it doesn't do it in my LR instance.

I'm glad you found a solution, but it is still a workaround.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 27, 2018, 03:16:39 am
It's often good to wait a few days before saying "problem solved"!

Echoing Mark's comments about obscure settings... One little trick in the Library Filter is to use the Shift key when you click on the words Text, Metadata and Attributes. This allows you to display all aspects of the filter. It may help finally resolve this one.

John
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Jeremy Roussak on September 27, 2018, 03:57:36 pm
Echoing Mark's comments about obscure settings... One little trick in the Library Filter is to use the Shift key when you click on the words Text, Metadata and Attributes. This allows you to display all aspects of the filter. It may help finally resolve this one.

Thanks for that tip, John. I didn't know you could do that. But I've only been using LR since v1.0  ;)

Jeremy
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 28, 2018, 07:00:15 am
You don't know how much I hate hidden tricks like this, Jeremy!

Luckily there aren't too many, and  they can usually be boiled down to "hold down Alt/Opt when you're clicking this or dragging that".

John
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Eric Myrvaagnes on September 28, 2018, 08:43:47 am
You don't know how much I hate hidden tricks like this, Jeremy!

Luckily there aren't too many, and  they can usually be boiled down to "hold down Alt/Opt when you're clicking this or dragging that".

John
I hate them too.
I wish someone would post a list of the top 200 or so Alt/Op tricks in LR!   ::)
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: john beardsworth on September 28, 2018, 09:25:47 am
There aren't that many! These are ones I use:

There are others such as Alt clicking a label in Develop's right panel resets that section, but I always double click it instead, and in most modules the left buttons change too, but I never find the changes useful. Oh, and when you're in Map, Alt lets you drag to zoom. When you're in Preferences > Lightroom Sync - you get access to a diagnostic log and rebuild button. But really just those 4 are all I really remember / use.
Title: Re: Photos sent to Photoshop do not always come back to Lightroom
Post by: Eric Myrvaagnes on September 28, 2018, 12:20:49 pm
Thanks, John. I think I can cope with those.