Luminous Landscape Forum

Raw & Post Processing, Printing => Colour Management => Topic started by: francescogola on August 16, 2018, 04:41:14 am

Title: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 16, 2018, 04:41:14 am
Dear friends,
I have a really odd issue with color calibration of two new MacBook Pro 2018 with the same configuration:

- 15" display
- Radeon Pro 560X + Intel UHD Graphics 630
- macOS 10.13.6

I started to calibrate the first one with X-Rite i1Display and i1Profiler.
As soon as the profile is created and loaded, I get strange azure artifacts that replace the black colors displayed on my screen, both images and text.
It's so strange as if I take a screenshot and I post here, you'll see everything ok, so I had to make a video that you can check here:

https://drive.google.com/open?id=1yvrS0ZdQRTWTfFHEIoFOnZFsAn9Bbl3e

The super strange thing is that the problem persists only if you close the calibration app. If you leave it open, everything is fine.
Obviously I thought that the issue was related to X-Rite, but then I decided to calibrate the second MacBook Pro using Spyder 4 Elite, so another brand with another software and another calibration probe.

The result is the same, azure artifacts with the created profile (but this time even with the calibration app open).

Does anybody experience the same issue? Any idea?

Thank you!
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 16, 2018, 11:12:30 am
V4 or V2 profiles?
Try resetting the SMC

reset SMC on most modern Mac laptops:
1. Shutdown your MacBook Air / MacBook Pro
2.  Connect the power adapter to your Mac
3. On the MacBook/Pro’s keyboard, hold down the Shift+Control+Option keys and the Power button at the same time
4. Release all keys and the power button at the same time
5.  Boot your Mac as usual
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 16, 2018, 11:46:46 am
Hello Andrew,
Thanks for the reply.

I used V4 profile (standard, not IccMax compatible).
SMC reset doesn't work unfortunately..as soon as the Mac load the ICC, the issue is back  :(
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 16, 2018, 11:50:43 am
Hello Andrew,
Thanks for the reply.

I used V4 profile (standard, not IccMax compatible).
SMC reset doesn't work unfortunately..as soon as the Mac load the ICC, the issue is back  :(
Make V2. Any difference? No reason for V4 anyway.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 16, 2018, 11:56:04 am
Make V2. Any difference? No reason for V4 anyway.

I'll try with V2, thanks.
Always considered only V4 due to this article: http://www.color.org/whyusev4.xalter
And never understood why V3 is missing  ;D

I'll let you know with V2, thank you.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 16, 2018, 03:25:29 pm
V2 uneffective :(
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: saiguy on August 16, 2018, 07:45:29 pm
I just went through a SMC reset for by MBP as guided by an Apple Support Tech. She said to hold the keys Andrew mentioned, Shift, Control, Option, and power on button for ten seconds before releasing. MAYBE that will make a difference.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 17, 2018, 04:33:36 am
Dear friends,
apparently is a macOS bug.

Hoping that this will turn useful to other MBP2018 photographers, I found a solution: just disable the automatic brightness control.

Best,
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 17, 2018, 08:22:33 am
Dear friends,
apparently is a macOS bug.

Hoping that this will turn useful to other MBP2018 photographers, I found a solution: just disable the automatic brightness control.

Best,
Perhaps with the new hardware but not on my 2016 MBP with the latest OS. And you NEVER want auto brightness or anything like it on. Invalidates the entire process.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 17, 2018, 08:24:19 am
Perhaps with the new hardware but not on my 2016 MBP with the latest OS.

Yes, I think is still related only to the new MacBooks Pro 2018
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 17, 2018, 10:51:12 am
Yes, I think is still related only to the new MacBooks Pro 2018
It's on my want list so I'd love to know how this all pans out. 99% of the time, my MPB MBP (MacBook Pro) is hooked up to a SpectraView but still....
Edit made to tame the troll (https://forum.luminous-landscape.com/index.php?action=profile;u=72202).  :P
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: Frans Waterlander on August 17, 2018, 12:15:28 pm
It's on my want list so I'd love to know how this all pans out. 99% of the time, my MPB is hooked up to a SpectraView but still....

MPB? You got to be kidding! Remember when I used AWB instead of ABW?
So, how does that feel, Andrew?
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 17, 2018, 12:34:14 pm
MPB? You got to be kidding! Remember when I used AWB instead of ABW?
So, how does that feel, Andrew?
Like the troll is back, that's how it feels Francis.
You of course you never found anyone to believe or confirm your nonsense (https://www.photo.net/discuss/threads/nec-spectraviewii-update-causes-color-shift.5510182/page-6) about that NEC 'issue' you made up. Telling.  :o
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: Frans Waterlander on August 17, 2018, 12:55:17 pm
Like the troll is back, that's how it feels Francis.
You of course you never found anyone to believe or confirm your nonsense (https://www.photo.net/discuss/threads/nec-spectraviewii-update-causes-color-shift.5510182/page-6) about that NEC 'issue' you made up. Telling.  :o

Francis? Man, you're losing it!
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 17, 2018, 01:03:36 pm
Francis? Man, you're losing it!
He was/(is) the talking mule...
He doesn't know how to read a nozzle check (https://forum.luminous-landscape.com/index.php?topic=124550.msg1042806#msg1042806) and as we've seen, has no data to help the OP here as evidence of every post made here today.

As you're again trolling (about AWB among other items), you've got more folks to ping in your resident job  ;) 

https://forum.luminous-landscape.com/index.php?topic=59343.msg479206#msg479206 (https://forum.luminous-landscape.com/index.php?topic=59343.msg479206#msg479206)

https://forum.luminous-landscape.com/index.php?topic=116755.msg964656#msg964656 (https://forum.luminous-landscape.com/index.php?topic=116755.msg964656#msg964656)

https://forum.luminous-landscape.com/index.php?topic=85906.msg696511#msg696511 (https://forum.luminous-landscape.com/index.php?topic=85906.msg696511#msg696511)

https://forum.luminous-landscape.com/index.php?topic=59404.msg479205#msg479205 (https://forum.luminous-landscape.com/index.php?topic=59404.msg479205#msg479205)
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: Christopher Sanderson on August 17, 2018, 01:24:11 pm
Dear Frans and Andrew,

Please behave and cease the bickering - or your Grade 1 teacher will make you both stand in the corner for a week.

Chris S
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 17, 2018, 01:28:35 pm
Dear Frans and Andrew,

Please behave and cease the bickering - or your Grade 1 teacher will make you both stand in the corner for a week.

Chris S
I agree and as you can see, my post history here was an attempt to aid the OP until....
Mr. Waterlander is on the ignore list.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: Frans Waterlander on August 17, 2018, 02:23:58 pm
Dear Frans and Andrew,

Please behave and cease the bickering - or your Grade 1 teacher will make you both stand in the corner for a week.

Chris S

Sounds good to me. Let's see if the personal attacks and ridicule end.
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: Christopher Sanderson on August 17, 2018, 02:35:03 pm
...Let's see if the personal attacks and ridicule end.

You can each do your share of that!
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: digitaldog on August 18, 2018, 04:34:30 am
V2 uneffective :(
Try making a Matrix rather than LUT based profile; any difference?
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: francescogola on August 19, 2018, 05:40:10 am
Try making a Matrix rather than LUT based profile; any difference?

Ok I think I didn't get most of the new messages  ::)
Well, now everything is working fine with V4. The issue was introduced not disabling the auto brightness.
Totally agree on the need to disable auto brightness during the calibration process (honestly I thought that i1Profiler would override this during the process...and I think is like this as if you remember with i1Profiler open there is no issue), but when I use my mac for non photographic purposes, I find it useful. I always disable it for editing and printing, but not for other silly activities ;)
In any case, this new MBP is really great, definitely worth the upgrade from my old MBP 2013!
Title: Re: Color calibration issue with new MacBook Pro 2018
Post by: GWGill on August 19, 2018, 09:28:05 pm
(honestly I thought that i1Profiler would override this during the process...
Apple doesn't always make it easy to do such a thing progamatically. Constant churn of the API's can also makes it quite difficult to support.
Quote
In any case, this new MBP is really great, definitely worth the upgrade from my old MBP 2013!
I'm less pleased with my 2016 MBP. While it hasn't suffered from the dreaded keyboard problems that are well know in regard to this line of hardware, the ribbon cable to the display has failed after a little over 18 months. The cable isn't replaceable - the whole retina display has to be replaced. (From looking at the design, I have my suspicions that like the keyboard, the display connection has been compromised in the pursuit of the thinnest possible device.) Luckily we have more robust consumer laws here in Australia, and Apple Australia will fix this under warranty, but I worry about my laptops long term viability.
[ Frankly I wish now that I had bought one of the previous generation of MBP at the time, since the keyboard and display connections both appear to be more robust. ]