Luminous Landscape Forum

Site & Board Matters => About This Site => Topic started by: Wayne Fox on March 28, 2018, 12:55:41 pm

Title: Blank Topic
Post by: Wayne Fox on March 28, 2018, 12:55:41 pm: Lately I have had an occasional topic which leads to a blank window when using Safari on a Mac. below is an example

http://forum.luminous-landscape.com/index.php?topic=123960.0

All I get is a blank white page. When I open the topic in Firefox the post seems normal other than there is no attachment.

I've had this happen 3 or 4 times in the last few weeks with various topics. (I don't recall which ones).

It does seem that when this happens the post contains an attachment, but I don't remember for sure.
Title: Re: Blank Topic
Post by: Telecaster on March 28, 2018, 03:10:16 pm: That one's blank for me too via iOS Safari. Curious…

-Dave-
Title: Re: Blank Topic
Post by: drralph on March 28, 2018, 03:23:45 pm: Blank here too. Safari 11.0.3
Title: Re: Blank Topic
Post by: Kevin Raber on March 28, 2018, 04:45:41 pm: Please PM me when you get these so our Web Guys can look at it. Include the URL and any other info. Then we can get down to figuring it out.
Title: Re: Blank Topic
Post by: Christopher Sanderson on March 28, 2018, 04:46:49 pm: Looks like the topic is non-existent. Where did you get the link, Wayne?
Title: Re: Blank Topic
Post by: Wayne Fox on March 28, 2018, 05:58:36 pm: Lightroom forum, topic titled Dealing with Large Panoramas in LR/PS

Screen shot, left side Safari, Right side is firefox.

Safari yields a blank page, Firefox link yields the post, but no clickable link (second attachment.)
Title: Re: Blank Topic
Post by: Christopher Sanderson on March 29, 2018, 09:36:06 am: Undoubtedly the attached panorama is too big or the wrong file type. This is the result. I cannot see it to fix...

But I have sent a PM to John Beasley to check attachment settings
Title: Re: Blank Topic
Post by: Wayne Fox on March 30, 2018, 12:13:50 am: Quote from: Chris Sanderson on March 29, 2018, 09:36:06 am
Undoubtedly the attached panorama is too big or the wrong file type. This is the result. I cannot see it to fix...

But I have sent a PM to John Beasley to check attachment settings
OK. Glad it wasn't my system.
Title: Re: Blank Topic
Post by: mcbroomf on March 30, 2018, 12:00:00 pm: In Windows (10) on Chrome I get a screen that says;

The page isn't working

forum.luminous-landscape.com is currently unable to handle this request.
HTTP ERROR 500

Hah! Just checked it on MS Edge and it views OK
Edit .. OK that is odd .. I thought I'd reply to see if the reply would then be viewable. I logged into Lula (on MS Edge) and the post is no longer viewable ... !
Edit .. that is repeatable, ie logout of Lula on Edge and again I can see the post. While logged out I checked Chrome and got the same behaviour. ie logged out I can see the thread .. logged in I cannot.
Title: Re: Blank Topic
Post by: Christopher Sanderson on March 30, 2018, 01:02:00 pm: Yup. Viewers can read text, only members logged in can see attachments. In this case it means you can’t see anything.... the attachment needs to be fixed
Title: Re: Blank Topic
Post by: mcbroomf on March 30, 2018, 01:30:55 pm: Quote from: Chris Sanderson on March 30, 2018, 01:02:00 pm
Yup. Viewers can read text, only members logged in can see attachments. In this case it means you can’t see anything.... the attachment needs to be fixed

Ah .. got it.
Wayne, maybe you were not logged in on Firefox? I was seeing the same thing, a link icon but not active.
Title: Re: Blank Topic
Post by: Wayne Fox on March 31, 2018, 10:25:18 pm: most likely I was not logged in on Firefox. I assumed access to forums to non paying members didn't restrict them from seeing attachments. Seems an odd limitation.
Title: Re: Blank Topic
Post by: Christopher Sanderson on April 01, 2018, 09:02:41 am: John Beasley has re-started the topic with attachments as links offsite.
http://forum.luminous-landscape.com/index.php?topic=124052.0