Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: Ian MacDonald on October 29, 2017, 08:42:10 pm

Title: Updating LR 6 issue
Post by: Ian MacDonald on October 29, 2017, 08:42:10 pm

Hello all,
Yesterday I purchased a Fujifilm X-T2. I knew in advance that my LR 5.7 would not support the X-T2's raw files. Adobe says the X-T2 raw files are supported by LR 6.6. So, three days ago I bought LR 6 perpetual license on CD / DVD from B&H. That gives me LR 6.0. However, there is no way that I can get anything to happen when I go to "help" and select "update."  Just the continuous "revolving dots." Any thoughts? I'm running Windows 10.

Tks, Ian

Title: Re: Updating LR 6 issue
Post by: Denis de Gannes on October 29, 2017, 09:34:58 pm

Check the link below and download the latest update to LR 6 i.e LR 6.13
https://helpx.adobe.com/lightroom/kb/keeping-lightroom-up-to-date.html#HowdoIcheckforandinstallthemostcurrentupdates

Title: Re: Updating LR 6 issue
Post by: Ian MacDonald on October 29, 2017, 10:35:40 pm

Thanks very much Denis, that did the trick! Too bad the Adobe "updates" in the Help didn't take me there.

Much appreciated.

Ian

Title: Re: Updating LR 6 issue
Post by: saiguy on October 30, 2017, 08:44:40 pm

I have a bigger problem. I used to have LR6 on my MBP and deleted it after moving to LRCC. Wanted to get it back given recent developments. The link above can get you to an install LR6 link. But it downloads LRCC. What gives.

I think I may have to Buy LR6 again to get it. Seems to be the only way.

Thanks Adobe

Title: Re: Updating LR 6 issue
Post by: fdisilvestro on October 31, 2017, 07:19:51 am

Have you tried the procedure described in the following link? apparently the installer is LR CC (2015) and then you "serialize" it.


https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html (https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html)

Title: Re: Updating LR 6 issue
Post by: saiguy on November 01, 2017, 05:05:33 pm

Thanks for the 2 above links. They were helpful/necessary. So I had to set up a new email address with my ISP, earthlink.net. That required tech support/screen sharing take over, etc., so complicated. I needed to have an Adobe ID not related to my CC ID to get this done. This required a different email address/ID.

I downloaded LR6 trial. When I opened that there was a button to "license". Put my lic key in and it opened the non-trial LR6.0. Using the same above link I did the "update 6.13". It did so. Interesting, my LRCC cat from CC 2015 with all the data was replicated.

Yesterday I ordered LR6.0 DVD from B&H. Said it shipped. Get them while they last !

I also talked to a sales lady at Adobe yesterday who told me they quit selling LR6 2 months ago. Seems the indefinitely has become definite.