Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: Kevin Raber on October 20, 2017, 11:21:21 am

Title: Lightroom Issues and Questions
Post by: Kevin Raber on October 20, 2017, 11:21:21 am
This topic is a good place where everyone experiencing issues or questions can post.  Rather than start a dozen different topics, let's try one for all versions of Lightroom (new version).  Share your experiences updating, using the two different versions and if you have solutions, by all means, share them here.  If you are using a mobile device and run into questions or issues share them here too. Hopefully, our forum members may be able to help. 

Please make sure you state your computer platform, Operating system, and information like that.

Thanks.
Title: Re: Lightroom Issues and Questions
Post by: Martin Kristiansen on October 20, 2017, 01:08:49 pm
I have questions. No issues really. Running a Macpro with Sierra, MacBook Pro same OS. Photoshop, Lightroom CC and Classic all updated smoothly. No worries. 

PS needed colour settings changed to my preferred setting, Classic did its upgrade on the catalogue thing. Substantially faster and the colour range and luminosity limiters are very good. I see lots of uses for those tools.

LR CC is where the questions arise. Did a trial and imported files into the catalogue. I assume it’s a catalogue still. If it is where is it? I wasn’t asked for a location. It can’t be on the cloud because I can access all the images and do edits when offline. Does it create smart previews? Im thinking I will use this program. I do a fair amount on social media. It’s becoming quite profitable for me. I don’t get why you say you can’t process without a histogram Kevin. If the image is meant for a screen then trust your eyes. Like we did in a darkroom. Histograms, numbers, cmyk profiles, dot gain curves, that’s all great and fun when printing or sending stuff to printers but when the final destination is a phone screen who cares about histograms and that stuff. I think that’s the point. LRcc is not for print. Think Instagram, Websites and so on.

I spent July in China. Next time I do a trip like that I will find a fast connection in Beijing or wherever  and use LRCC on my laptop to upload all the images to the cloud. Then I can edit and do all the rest on my phone and keep in contact with clients via Instagram. When I get home I assume I can download the files from the cloud if I need. Is that correct? I also assume I can get more space? What will it cost? I kind of like the idea of a backup in the cloud. I bet Harvey wiped out more data than has ever been lost in the cloud. It won’t be my only backup but I am going to set it up I think. I think if you are chucking money into a hobby all this can become expensive but if photography is your profession the Adobe subscription is nickels and dimes.

Early days and I have stuff to figure out. No point wishing things to be a certain way. Better to figure out how to gain an advantage with what’s on offer. Things change. New opportunities arise.
Title: Re: Lightroom Issues and Questions
Post by: john beardsworth on October 20, 2017, 02:10:20 pm
Fundamentally the LRCC catalogue is in the cloud, Martin, but also notice in your Pictures folder a file called Lightroom Library.lrlibrary. This is the local version of it. If you delete this Lightroom Library.lrlibrary and you reopen LRCC, Lightroom Library.lrlibrary will be rebuilt from the cloud.

LRCC normally uploads your originals and keeps smart previews locally. How much disc space is retained for local copies of your originals is controlled in Preferences.

"When I get home I assume I can download the files from the cloud if I need. Is that correct?"

In a pure LRCC workflow, why would you? The idea is that you leave originals up in the cloud. But there is a menu command to save copies of the originals down to your computer (or open your LR "Classic" synced catalogue which always downloads the originals).

One thing I would strongly recommend is that you never delete any files in LRCC - the only exception is if you know you already have a backup of those originals.

The reason is that in a pure LRCC / LRM / LRW workflow (no "Classic") the original is up in the cloud. If you delete a photo, you get a message saying deletion is "Undoable" which it means what it says - the file is deleted. There is no way to recover the file. It's gone, forever.

Instead of deleting a photo in LRCC, create a collection called Trash and move the photo into it. Never delete.

Hopefully Adobe will fix this, maybe like Dropbox which retains backup copies of deleted files for a period.

You may know that LRCC was known as Nimbus when it was first shown a year ago. While I am sure Adobe were referring to the cloud, unfortunately I think of it as "Not In My Back Up System".....

Anyone saying "wow"?

John


Title: Re: Lightroom Issues and Questions
Post by: Martin Kristiansen on October 20, 2017, 02:24:44 pm
Thanks John. That’s very helpful.

The reason I would download the files from the cloud is if anything went wrong on the road and I lost my images. I also don’t intend going with a totally cloud workflow. I still want to print and work on images in PS. I see a split workflow at the moment. I like that idea actually.

Another question then, I’m not trying to score points or argue here, I just want to understand. Why would you not use the cloud as a backup? I’m not saying my only backup but instead of a third drive that I currently store off site why not just put it in the cloud? Seems to me another option, spreads the risk. I have bought a ton of kindle books over the years. I never keep copies locally. Amazon never lost one. I keep all my music that I ripped from cd’s in apple’s cloud. Works like a charm. I am about to do the same with my photographs.

And thanks John.
Title: Re: Lightroom Issues and Questions
Post by: Alan Goldhammer on October 20, 2017, 02:44:25 pm

Another question then, I’m not trying to score points or argue here, I just want to understand. Why would you not use the cloud as a backup? I’m not saying my only backup but instead of a third drive that I currently store off site why not just put it in the cloud? Seems to me another option, spreads the risk. I have bought a ton of kindle books over the years. I never keep copies locally. Amazon never lost one. I keep all my music that I ripped from cd’s in apple’s cloud. Works like a charm. I am about to do the same with my photographs.
Shop around to find out what the most cost effective way to store things in the cloud is.  I settled on Amazon Simple Storage which is inexpensive and I use NovaBACKUP as the client.  Depending on the speed of your internet connection and the size of the your image library the initial back up my take several days to do.
Title: Re: Lightroom Issues and Questions
Post by: rdonson on October 20, 2017, 02:52:49 pm
Thanks, John. For me I see no benefit for LrCC and will move forward with the Classic version. I may be wrong but I see many ways that managing a catalog (library/database) in two locations could wreak havoc.  My current backup strategy has worked well for several years.
Title: Re: Lightroom Issues and Questions
Post by: john beardsworth on October 20, 2017, 02:57:39 pm
I know Adobe are marketing LRCC as backing up your photos in the cloud. In a sense it is doing that, since they are securely stored and you can lose your laptop once the originals are uploaded! But LRCC isn't a backup service like Amazon and the uploaded photos aren't backups - they are now your originals as far as LRCC is concerned. LRCC will only be cataloguing those cloud-resident files. Once you know a file has uploaded, you could even delete the local copy of it and LRCC would not care. If you retain local copies of those files, which I think you would, those local files are your backup copies.

I hope that is clear, Martin. It's taken me a while to explain it as clearly (or not) as I have!

By the way, one neat new feature is that you open synced photos directly in Photoshop (http://lightroomsolutions.com/lightroom-inside-photoshop/).

John
Title: Re: Lightroom Issues and Questions
Post by: john beardsworth on October 20, 2017, 03:03:38 pm
Thanks, John. For me I see no benefit for LrCC and will move forward with the Classic version. I may be wrong but I see many ways that managing a catalog (library/database) in two locations could wreak havoc.  My current backup strategy has worked well for several years.

The day I first saw LR Mobile, Ron, I asked if I could run it on my laptop and that's what LRCC is for me. At this time I wouldn't suggest it to someone who is happy with "Classic".
Title: Re: Lightroom Issues and Questions
Post by: Martin Kristiansen on October 20, 2017, 03:15:43 pm
Food for thought. Thanks John.

I am in the process of upgrading my connectivity and need to consider all options. This LR change has happened at the same time I’m looking at where it can assist me. For now I’m running classic of course but I expect to find a place for CC. These names are awful by the way.
Title: Re: Lightroom Issues and Questions
Post by: Chris Kern on October 20, 2017, 03:48:52 pm
I wish Adobe would consider increasing the two-activations-per-license limit for the "Classic" product or, either alternatively or in addition, retrofit Lightroom 6 before the end-of-support date to function with process version 4.

In addition to my subscription, which I use on a desktop computer and a laptop, I license a standalone copy of LR 6, which I use solely to drive a printer in a different location than the machines where I do my post-processing.  My printing workflow is a little convoluted and depends on custom automation that I wrote so I'll spare everyone the details, but suffice it to say that it requires all instances of Lightroom to be able to use the same catalogs, and that the standalone copy is only used to transmit previously soft-proofed images to the printer.

Of course, I know I can deactivate the license on one machine and activate it on another, but that's a nuisance.  And I'm not keen on purchasing another LR/PS subscription for a machine on which I never do any editing.
Title: Re: Lightroom Issues and Questions
Post by: Damon Lynch on October 20, 2017, 03:55:31 pm
My question has nothing to do with the OS or other technical matters: what happens to a customer's original files if they knowingly or through simple ignorance violate Adobe terms of service?

Recently a naive friend of mine shared a horrific account of what can go wrong. Upon the birth of her first child, she had opened a Facebook account for her infant, using the platform as a repository for all the photos and videos she had taken of her infant. From her perspective, it functioned as a single place where she could keep them so that "when he grows up he will have memories"; she also used it to share the photos and videos with select others. The child is now three. Facebook recently informed her, via a form email, that they were going to delete the account because she had violated their terms of service, which states you cannot open a Facebook account on behalf of somebody who is under 13. As Facebook put it, "As a result, this account has been scheduled for permanent deletion. This decision is final and can't be appealed." Because she had no backups, she lost all of the photos and videos she had of her firstborn's first three years (it's not clear to me why she was unable to download them before they were deleted).

Adobe's service will have many millions of users. As sure as the sun comes up tomorrow, some of them will violate the terms of service, whether through ignorance, naïveté, stupidity, foolishness, maliciousness, or even plain misfortune. Will their files consequently be permanently deleted when Adobe detects their violation? I suspect (but am not certain) that Adobe is currently legally within their rights to simply wipe the user's files, as Facebook did to my friend's files.

Yikes.
Title: Re: Lightroom Issues and Questions
Post by: Martin Kristiansen on October 20, 2017, 11:53:03 pm
I would never trust my images to one back up in one place or even one type of backup. Multiple locations, multiple drives, multiple types if you can. In the past I used drives and blue ray discs. Discs are over and the info has migrated onto drives. I plan on using cloud backups as an additional type location. Perhaps Adobe. We will see
Title: Re: Lightroom Issues and Questions
Post by: Scott Hein on October 21, 2017, 02:22:21 pm
I have a CC subscription that I use for photo editing and other graphics/desktop publishing activities on computers at my office and at home.  I also have LR6 with a perpetual license on a MacBook Pro that I use for travel.  I don't do "heavy" editing on the road, so LR6 will likely be perfectly adequate for the foreseeable future.  When I return from a trip I "Export as Catalog" from the MBP and "Import from Another Catalog" on my main desktop editing computer.   Does anyone have any insight/thoughts on how viable this approach will be with future versions of LR CC Classic?  I would assume (hope) that since LR would need to have  the ability to import older versions of catalogs when users upgrade, that "Import from Another Catalog" would also have this ability.  Of course there is also the issue of compatibility of LR6 with future versions of OS-X...

-Scott
Title: Re: Lightroom Issues and Questions
Post by: Chris Kern on October 21, 2017, 07:18:16 pm
I don't do "heavy" editing on the road, so LR6 will likely be perfectly adequate for the foreseeable future.  When I return from a trip I "Export as Catalog" from [Lightroom 6] and "Import from Another Catalog" on my main desktop editing computer.   Does anyone have any insight/thoughts on how viable this approach will be with future versions of LR CC Classic?  I would assume (hope) that since LR would need to have  the ability to import older versions of catalogs when users upgrade, that "Import from Another Catalog" would also have this ability.

Yes: you can export a catalog from Lightroom 6 and import that catalog into Lightroom Classic.  I also use an instance of LR6 in addition to my Adobe subscription, so one of the first things I did after installing the new rev of the desktop product was to verify this experimentally.

You cannot move catalogs in the other direction.  Even if you downgrade all the images to be exported from Lightroom Classic to process Version 3 (2012), the catalog file cannot be parsed by Lightroom 6.

It would certainly be helpful to those of us with both flavors of Lightroom CC/6 licenses if Adobe would update the standalone version before LR6 support ends to read the newer catalog format.  (Obviously, I'm assuming all the images in an exported catalog would have been downgraded to process Version 3 prior to export from Lightroom Classic.)
Title: Re: Lightroom Issues and Questions
Post by: tomnash on October 21, 2017, 10:27:39 pm
When syncing an image to both Classic and CC (or Mobile) and making develop adjustments (not simultaneously) in both, it is not clear how the additional capabilities in Classic (Camera Calibration, curves,...) are handled by CC.

For example, suppose I change Camera Calibration from Adobe Standard to Camera Landscape in Classic, is this maintained as the base when I later work in CC or on an iPad? What is the unstated Camera Calibration in CC? Is it Adobe Standard?

The question gets even more complicated if you change to an earlier process version of Camera Calibration in Classic and then move to CC.

Similarly, if one changes the curves in Classic, what happens in CC?

Does anyone have a definitive answer to this knowable unknown?

Title: Re: Lightroom Issues and Questions
Post by: Hoggy on October 21, 2017, 11:36:19 pm
Like Tomnash, I also wonder about the interoperability between Classic and CC.  I haven't really seen anything yet about it, but then again I have absolutely zero interest in using LR-cc.

But another thing..  Has anyone else seen that they're catalog size is now less than half after conversion of their previous catalog?  My 2015.x catalog was 1.2 GB - the same converted LR-classic catalog is now 514MB.
What gives??
Title: Re: Lightroom Issues and Questions
Post by: Schewe on October 22, 2017, 12:57:33 am
But another thing..  Has anyone else seen that they're catalog size is now less than half after conversion of their previous catalog?  My 2015.x catalog was 1.2 GB - the same converted LR-classic catalog is now 514MB.
What gives??

The catalog format has been upgraded. The catalog size will shrink because some values are being compressed to improve performance. The upgraded catalog cannot be opened in Lightroom CC 2015 or Lightroom 6.
Title: Re: Lightroom Issues and Questions
Post by: Martin Kristiansen on October 22, 2017, 04:24:17 am
I decided to upgrade to the 1TB storage option. An extra $5 a month. Let’s see how it works out. Options available for 1,2,5 or 10TB. One way or another I will find a way to make this work for me and try to find a way to gain some advantage with it. Sorry guys but it’s the future and it won’t go away. I have a lot of friends who are ex photographers because they didn’t keep up.

It all looked a bit complicated to start with but it’s no biggie really. You need to start with a decent photograph that has something interesting to say. That at least is still the same
Title: Re: Lightroom Issues and Questions
Post by: William Walker on October 22, 2017, 05:49:22 am
I must say, I am a little disappointed in the new Lightroom Classic: after hearing how it was going to be so much quicker, it seems to me that the Spot Removal Tool has slowed down... and loading images in the Develop Module does not seem to have improved either.
Title: Re: Lightroom Issues and Questions
Post by: Wayne Fox on October 22, 2017, 10:38:39 am
Does installing Classic remove LR 2015?  If so, is there a way to install classic to test and retain LR 2015, or does installing Classic also remove 2015 preferences and settings etc.
Title: Re: Lightroom Issues and Questions
Post by: john beardsworth on October 22, 2017, 10:46:34 am
Does installing Classic remove LR 2015?  If so, is there a way to install classic to test and retain LR 2015, or does installing Classic also remove 2015 preferences and settings etc.


By default
, the CC app does remove LR2015. But look for its option to retain the previous version. That now seems standard with all apps, PS for example.

Installing copies the earlier preferences. So that's not as annoying.
Title: Re: Lightroom Issues and Questions
Post by: Jim Kasson on October 22, 2017, 11:36:25 am
Does installing Classic remove LR 2015?  If so, is there a way to install classic to test and retain LR 2015, or does installing Classic also remove 2015 preferences and settings etc.

On Classic installation, you can choose whether or not to retain the old version.

Jim
Title: Re: Lightroom Issues and Questions
Post by: Rand47 on October 22, 2017, 02:20:02 pm
I must say, I am a little disappointed in the new Lightroom Classic: after hearing how it was going to be so much quicker, it seems to me that the Spot Removal Tool has slowed down... and loading images in the Develop Module does not seem to have improved either.

Just to add a data point, on my Windows 10 machine everything is MUCH faster.  And, for the first time I can turn on GPU option and actually see an improvement in speed rather than a slow-down.  (W-10, i7700K, 64 GB RAM, dual SSDs)

Rand
Title: Re: Lightroom Issues and Questions
Post by: Jonathan Cross on October 22, 2017, 05:51:38 pm
I am a bear of little brain, but have been a user of LR from LR2, and am very happy with LR6 on my w10, I7 PC with 8GB internal.  My internet rate is not fast as we have no fibre to house here.  I tell people I know who are potential new purchasers that I like LR because it is easy to use.  Just remember to move folders in LR not in Windows or you will have to find them in LR.  This thread seems to be populated by expert users, yet to me there are important questions that are being asked.  If this is all indicative of what is being asked, how will new users get on?  Adobe may be trying to convert existing users, but what about capturing new users that do not want a daunting start-up experience? 

Jonathan

PS Rightly or wrongly, I have been told that if you lose your cloud password, or it gets corrupted, you will never get the files back.  That is why I am wary of the cloud, but then I could be like the old Guinness saying, 'I have never drunk it, 'cos I don't like it'!

Title: Re: Lightroom Issues and Questions
Post by: rdonson on October 22, 2017, 07:08:23 pm
John, first I want to thank you for graciously answering all the questions here.  You're a huge help and I wish LuLa had a way for us to nominate you for a LuLa Hero award.   ;)

As someone with north of 5TB of photos on my redundant storage I fail to grok how how LrCC fits anyone but newbies or the mobile crowd.  Please don't take that to mean I don't use Lr Mobile on my iPad.  I do and I truly appreciate what I can do with it.  Syncing small projects back and forth to Lr desktop is a boon. I shudder to think what it would take for LrCC to consume all my photos to the cloud and how much they'd change for that amount of storage. 

I'm going with your recommendation to stick with Lr Classic.  Maybe in the next 2-3 years Adobe will have a more cogent story and product for LrCC.
Title: Re: Lightroom Issues and Questions
Post by: Wayne Fox on October 22, 2017, 08:51:24 pm
Thanks. I installed the new version without removing the old version so I could run a few comparisons.

creating 31 1:1 previews from IQ3 100, 2:56 with LRC, Create 1:1 previews from the same IQ3 100 files with LR2015, 4:33.

So far seems a little more responsive.

Losing the "tool" if zooming in still there.  I tried some range mask changes, and when I zoomed in, I lost the ability to select using the tool, and just had the hand grabber. All I could do was zoom in and out and drag the image around when zoomed in.  I had to turn off the brush tool, turn it back on and reselect the brush to get the selector tool back.  This oddity has been a problem with several tools for a long time, such as the TAT tool when making HSL adjustments, or with the brush and graduated filter tool.

Title: Re: Lightroom Issues and Questions
Post by: Chris Kern on October 22, 2017, 08:55:35 pm
If so, is there a way to install classic to test and retain LR 2015

By default, the CC app does remove LR2015. But look for its option to retain the previous version.

If you're going to be running both versions in parallel for some time, it probably would be advisable to assign different catalog locations to them.  Not because it's necessary to isolate the default catalogs—they will be assigned different filenames if you choose to keep both revs of the application—but because the back-up catalogs from both versions will otherwise be stored in the same subdirectory and LR 6/2015 cannot parse the new catalog file format.
Title: Re: Lightroom Issues and Questions
Post by: jeyell on October 23, 2017, 12:44:19 pm
As former techno fundamentalist I hit those 'update' buttons much later than I used to. Has anyone been through the print toolchain in Lightroom CC Vintage and noticed changes in options or output? I like to tread a well worn predictable path, but there are so many changes this year - Mac OS, printer drivers and now print apps themselves. Currently on Low Sierra 10.12 and mature Canon drivers until the blood gushing through forums calm to a stream.
Title: Re: Lightroom Issues and Questions
Post by: Rand47 on October 24, 2017, 10:30:31 am
As former techno fundamentalist I hit those 'update' buttons much later than I used to. Has anyone been through the print toolchain in Lightroom CC Vintage and noticed changes in options or output? I like to tread a well worn predictable path, but there are so many changes this year - Mac OS, printer drivers and now print apps themselves. Currently on Low Sierra 10.12 and mature Canon drivers until the blood gushing through forums calm to a stream.

I’m Windows PC, but LR Classic print module is working fine.  Printed standard evaluation images and compared with previous prints.  Exact matches.  Epson printers.

Rand

Title: Re: Lightroom Issues and Questions
Post by: David Mantripp on October 24, 2017, 04:18:50 pm
Well, I’m really not seeing these performance improvements. If anything it is worse - I’m getting a thing now where, going into develop, I just get a grey canvas for 10 seconds or so. Not even a low res image. Not always, but quite frequently. This is new, I never had it with Lr CC 2015. And most of my files are not challenging, just 16Mpix ORFs.   This on a Mac Pro 2013 with 32Gb RAM.
Title: Re: Lightroom Issues and Questions
Post by: JoachimStrobel on October 24, 2017, 06:24:49 pm
It took me a while to turn this upgrades into something good, but I am there now:
I upgrade to CCCL and sync my photos to the cloud. These smart previews are then visible in CC. As a reward I now get folders and sub folder and can organize the synced collections neatly (but they cheat: Smart previews are counted and taken from the initial 20Gbyte).
For me the cloud is for screenviewing of photos and for my 2k screens smart previews are good enough (an upgrade for 4K screens would be good). Because CC uploads everything before I have a chance to select keepers, and it uploads JPEG's and Raws, it can not be meant as storage, also because they charge per month what others charge per year for storage.
Now, videos I upload directly with CC (either from the hd or from an exported collection). That gives me videos in the cloud with ease.
An upside will be quick sharing of photos uploaded directly with CC before they get worked at with CCCL and synced for good again.
So this is not that bad after all.
Title: Re: Lightroom Issues and Questions
Post by: Hoggy on October 24, 2017, 07:53:20 pm
Well, I’m really not seeing these performance improvements. If anything it is worse - I’m getting a thing now where, going into develop, I just get a grey canvas for 10 seconds or so. Not even a low res image. Not always, but quite frequently. This is new, I never had it with Lr CC 2015. And most of my files are not challenging, just 16Mpix ORFs.   This on a Mac Pro 2013 with 32Gb RAM.

I had a similar experience in Classic for a while after I first converted the catalog..  Each change would also take about 30 seconds to show up.  After I left it running untouched for a while (maybe overnight?), it was then relatively quick - despite me still being affected by the AMD GPU problems since 2015.10.1.  My guess is that it might have been doing 'background' housekeeping after the conversion.


Speaking about that, does anyone know anything about when that AMD GPU issue might be resolved??




(laptop with Win10 AMD A8-3500M APU w/ HD6620G integrated graphics)
Title: Re: Lightroom Issues and Questions
Post by: Internaut on October 25, 2017, 01:48:14 pm
Does installing Classic remove LR 2015?  If so, is there a way to install classic to test and retain LR 2015, or does installing Classic also remove 2015 preferences and settings etc.

Removes it.  As much as I intend to embrace the new software (including a parallel cloudy/mobile workflow), I regret not spending some quality time with time capsule first!
Title: Re: Lightroom Issues and Questions
Post by: Hoggy on October 25, 2017, 02:14:22 pm
Removes it.  As much as I intend to embrace the new software (including a parallel cloudy/mobile workflow), I regret not spending some quality time with time capsule first!

There is an option to retain it.  And in any case, just like previous major upgrades, it doesn't remove your prior LR6/2015 catalog at all - it only upgrades and makes a new catalog file with a "{name}-2" extension -- nor does it delete your old preferences and settings.

More here: http://forum.luminous-landscape.com/index.php?topic=121181.0 (http://forum.luminous-landscape.com/index.php?topic=121181.0)
Title: Re: Lightroom Issues and Questions
Post by: fdisilvestro on October 25, 2017, 03:28:48 pm
Even if you did not check the option to retain the old version, you can reinstall it. The only thing you will not be able to do with the previous version is to use a catalog converted to the new version, so make sure you keep your old catalog backups and don't do important work until you have decided which version to keep
Title: Re: Lightroom Issues and Questions
Post by: Morris Taub on October 28, 2017, 07:25:41 pm
Sometimes I get this happening. Panels left and right, info on top and bottom of image window, it all goes black. I click in the area where the panels usually are, right or left, and it all comes back. Is this a known issue? It started happening in the version just before 'classic'. It is still happening after I did the update.

thanks
M
Title: Re: Lightroom Issues and Questions
Post by: Chris Kern on October 28, 2017, 09:46:59 pm
Sometimes I get this happening. Panels left and right, info on top and bottom of image window, it all goes black.

This is a longstanding problem, which was reported to Adobe last year (https://feedback.photoshop.com/photoshop_family/topics/lightroom-2015-7-in-macos-sierra-bugs?utm_source=notification&utm_medium=email&utm_campaign=new_comment&utm_content=topic_link).  Adobe and Apple supposedly are attempting to resolve it.  (Scroll down to the bottom of the comments at the link above for the latest.)
Title: Re: Lightroom Issues and Questions
Post by: Morris Taub on October 29, 2017, 03:24:28 am
This is a longstanding problem, which was reported to Adobe last year (https://feedback.photoshop.com/photoshop_family/topics/lightroom-2015-7-in-macos-sierra-bugs?utm_source=notification&utm_medium=email&utm_campaign=new_comment&utm_content=topic_link).  Adobe and Apple supposedly are attempting to resolve it.  (Scroll down to the bottom of the comments at the link above for the latest.)

Aaha! Thanks, Chris. I'll bookmark the link you provide.

M.
Title: Re: Lightroom Issues and Questions
Post by: robcrandall2 on January 26, 2018, 05:12:51 pm
Problem Upgrading LR Catalogue, after upgrading to LR Classic CC.

On MacPro, I've just upgraded Mac OS to High Sierra. Restarted, upgraded apps, then downloaded/installed LR CLASSIC CC. When I launch the new version of LR, the "Catalogue Upgrade" stalls. After 30 minutes it quits. Progress bar never advances. Tried multiple times.

My "LightroomCC_Catalogue Previews.lrdata" is 900GB. Is that too large? My LR library and catalogue live on a 6TB drive (plenty of room).

Thanks for all help.

Rob
Title: Re: Lightroom Issues and Questions
Post by: Jonathan Cross on January 27, 2018, 04:34:50 am
Does anyone know, please?  I have been running Lightroom successfully from v2 and am now on 6.14.  Suddenly it stopped displaying the library in a random way.  Some images were there in the grid view and many not, but quite random.  Those that were not there were listed as missing.  I sat down this morning to try to sort it, but just as suddenly the images are appearing, albeit very, very, slowly and often only if I hover over the blank tiles.  It is all quite random.

Is there a way of getting the images in the library to show with their previous speed?

I have a catalog with just over 23,000 images, and have a PC with 8Gb RAM, and i7 processor, and a 7200 HD of 2TB with plenty of space.  I back up both the catalog and my PC's HD to a separate HD that is connected, but have the older images archived to other HDs.  Obviously if I want to do anything with the older images I hitch up the relevant HD.  Up until this week all images in the catalog have displayed quickly on starting LR.

Puzzled Jonathan

Title: Re: Lightroom Issues and Questions
Post by: yaredna on February 10, 2018, 11:44:35 am
Lightroom Classic CC: it works. However:
. in Library mode, i have a folder of a shoot with 600 photos in raw. Sony A7rII. 1:1 previews built, and standard previews built. Performance should be great to scan through the photo and select the few good ones, right ? No ! After going through the fist 20-30 photos, lightroom crawls to a halt. The mouse cursor sometimes disappear. I have to restart lightroom. Go again through 20-30 photos at high speed then it slows again. I tried everything: migrating a folder to a standalone library. Opening it on a different disk. SSD disk. Internal vs. external. With or without GPU support. Modified the cache size up or down. To no avail. Nothing running in background, Lightroom consuming less than 15% CPU, yet it goes extremely slow, like 5 seconds to move from on photo to the other in LIBRARY mode, not in Develop mode. And previews have been built.

Bottom line: this software is now a piece of crap. We thought that with the subscription model, Adobe will pay attention to the performance of this software. Nope.

I am using a windows 10 Laptop x64,  Core i7-8650U CPU, 16GB ram, NVIDIA GeForce GTX 1060.

Anyone recommend moving this phase of viewing and selecting photos to another software, such as ACDsee or other ? i need to be able to import the selected photos back into lightroom to process them, or learn how to use Camera raw properly.
Title: Re: Lightroom Issues and Questions
Post by: john beardsworth on February 10, 2018, 01:28:50 pm
Bottom line: this software is now a piece of crap. We thought that with the subscription model, Adobe will pay attention to the performance of this software. Nope.

Huh? Recently they've been talking about little else. See these, especially the first one.

https://petapixel.com/2018/01/29/lightroom-still-slow-another-major-performance-update-coming/
https://fstoppers.com/originals/hands-first-look-new-lightroom-update-promises-faster-speeds-216517
https://www.dpreview.com/news/6947305878/adobe-is-preparing-a-major-lightroom-classic-performance-update-and-we-got-to-try-it
Title: Re: Lightroom Issues and Questions
Post by: JeanMichel on February 10, 2018, 02:13:11 pm
I have experienced a few of the issues mentioned in the thread: losing panels a couple of times, and strange slow-downs in Library or even Develop; and LR refusing to quit even when using Force Quit, necessitating a manual off and on of my IMac. Typically that happens whenI am working in R,PS and InDesign simultaneously. On reboot, LR can be quickly go to beach ball status. The easy fix: Optimize Catalog. Once I do that LR is back as it should be. My catalog has some 146,000 images on four connected drives (one in the iMac, and 3 on in older MacPro). My LR version: Classic 7.1.

Jean-Michel
Title: Re: Lightroom Issues and Questions
Post by: Mark D Segal on February 10, 2018, 03:21:17 pm
Using LR Classic CC 7.1 OSX 10.11.6, 24GB RAM, 24 cores (12 + 12 virtual), if anything I'm finding overall performance faster than it was previously, especially backing-up the catalog at the end of sessions, no operational issues in Library, Develop and Print (the three I use nowadays). There's been substantial improvement in the quality of masking - in particular Auto-Mask precision and great reduction of edge artifacts.
Title: Re: Lightroom Issues and Questions
Post by: DP on February 10, 2018, 03:27:55 pm
We thought

nobody thought that, not even Schewe (unless you are confusing thoughts with postings) ...
Title: Re: Lightroom Issues and Questions
Post by: Jim Kasson on February 12, 2018, 06:25:19 pm
Using LR Classic CC 7.1 OSX 10.11.6, 24GB RAM, 24 cores (12 + 12 virtual), if anything I'm finding overall performance faster than it was previously, especially backing-up the catalog at the end of sessions, no operational issues in Library, Develop and Print (the three I use nowadays).

I'll second that. I'm on a different platform, one that the old Lr couldn't come close to taking advantages of: Win 10, 2x12core (48 virtual) Xeon, 256 GB RAM. There's still not as much parallelism as I'd like, and Lr goes to the disk when it could work out of RAM, but it's a lot better. With big catalogs, I'm seeing the performance going from almost unusable to pretty decent.

Jim
Title: Re: Lightroom Issues and Questions
Post by: thepurge on February 14, 2018, 09:53:53 am
I have really just started to fully learn lightroom and all the tools in it but the cloud portion confuses me still as to where and how do you save your photos to Adobe’s cloud? If anyone could give me some guidance on how to check this out, it would be greatly appreciated.