Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: PeterAit on April 24, 2015, 08:08:11 am

Title: LR 6 CC - where is Help?
Post by: PeterAit on April 24, 2015, 08:08:11 am
When I select Help->LightRoom Help I get a message that the server at community.stage.corp.adobe.com cannot be found. Other web sites are fine. Any ideas what gives? THx.
Title: Re: LR 6 CC - where is Help?
Post by: Steve House on April 24, 2015, 08:19:53 am
Same experience here
Title: Re: LR 6 CC - where is Help?
Post by: RikkFlohr on April 24, 2015, 09:16:23 am
The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken
Title: Re: LR 6 CC - where is Help?
Post by: digitaldog on April 24, 2015, 10:28:31 am
Quote from: RikkFlohr on April 24, 2015, 09:16:23 am
The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken
Kind of shocking Adobe would release the product this way! I too tried the Help to figure out how to reindex Face Detection which apparently we can't do. Got a dead page like the others. Not good. There's enough FUD out there about LR6, Adobe shouldn’t be pouring gas on the fire by doing something this dumb. 
Title: Re: LR 6 CC - where is Help?
Post by: PeterAit on April 24, 2015, 10:39:53 am
Quote from: RikkFlohr on April 24, 2015, 09:16:23 am
The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken

So let me get this straight. Adobe can create a complex, sophisticated, and excellent program such as LR but cannot get a simple  link right and, given that it is wrong, cannot implement a simple URL redirect? Well, I guess it's better than having a crappy program with a working help link  :-\.
Title: Re: LR 6 CC - where is Help?
Post by: Bryan Conner on April 24, 2015, 11:02:48 am
maybe their link to the page on how to create a proper link was broken.... 8)
Title: Re: LR 6 CC - where is Help?
Post by: MBehrens on April 24, 2015, 11:09:41 am
These things get over looked really easily.

Does anyone have a good link for Bug Reports. I went to the Adobe site and tried navigating the Support tree to find it and that was an unfulfiling experience.

Thx MB
Title: Re: LR 6 CC - where is Help?
Post by: Eric Myrvaagnes on April 24, 2015, 11:10:31 am
So now it comes out: We, the first purchasers, are the real beta testers.  :'(
Title: Re: LR 6 CC - where is Help?
Post by: rdonson on April 24, 2015, 11:38:40 am
Yep. Lr CC/6 is very rough around the edges. 

This doesn't seem like an X.0 release at all.  It seems more like a platform update release with bug fixes and additional features in the pipeline already. 

C'mon Lr 6.1 !!!!
Title: Re: LR 6 CC - where is Help?
Post by: RikkFlohr on April 24, 2015, 11:45:13 am
Bug/Feature link requested: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

or

posting here: http://feedback.photoshop.com/photoshop_family/products/photoshop_family_photoshop_lightroom
Title: Re: LR 6 CC - where is Help?
Post by: Jeremy Roussak on April 24, 2015, 12:00:59 pm
Quote from: Eric Myrvaagnes on April 24, 2015, 11:10:31 am
So now it comes out: We, the first purchasers, are the real beta testers.  :'(

And you are surprised because ... ?

Jeremy
Title: Re: LR 6 CC - where is Help?
Post by: MBehrens on April 24, 2015, 01:18:24 pm
Thanks Rikk!
Title: Re: LR 6 CC - where is Help?
Post by: Simon Garrett on April 24, 2015, 03:58:44 pm
Quote from: Eric Myrvaagnes on April 24, 2015, 11:10:31 am
So now it comes out: We, the first purchasers, are the real beta testers.  :'(

Like it or not, for large scale software, early adopters are beta testers. 

However, a faulty link to a help page may not be the worst ever bug, as a couple of seconds Googling gets you a work-around: