Luminous Landscape Forum
Site & Board Matters => About This Site => Topic started by: Christopher Sanderson on February 14, 2015, 08:03:45 pm
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I had difficulty logging on - but deleting all cache and cookies from luminous-landscape and re booting the browser did the trick.
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I had difficulty logging on - but deleting all cache and cookies from luminous-landscape and re booting the browser did the trick.
Deleting the LL cookie and re-starting the browser does it.
But when I move from the Forums to LL Home I seem to loose the logon information again and need to do the above once more...
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We are aware that some folks are having problem and need to re-logo. Our guys are looking at this. Not everyone is having the issue. I suggest rebooting the web browser and also the computer. We'll see if we can track it down on our end.
Kevin Raber
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Yep - I am having the same issue.
Grrrrremlins!
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I logged on. went from the orum to the main page..and was then asked to log in again..and again when returning to the forum section
"If at first you don't succeed..it may be the software."
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Cannot log on at all in IE11, can on Chrome but no images show only dead end links again with no images
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I got the runaround using chrome....got on post hast using Safari
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Am typing this using Safari on a Macbook, Firefox will not allow me to login. yes, I deleted all FF cookies and cache.
greyscale
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The new site looks good.
I can log in once and then have to re-delete the LL cookies before I can log in again. Firefox 35.0.1
Edit: I have the same problem with Internet Explorer, which has no scripting or other security plug-ins installed. Weird.
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Now able to login using Firefox. I noticed that the message post time is way off. My first post is marked at 02:15AM. I'm on eastern standard time in NJ,USA
time is now 10:24PM.
greyscale
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Safari user. I followed the instructions to delete cookies and clear the cache. I can log in, but can't see photo images in posts. I can't log in at all on my iPhone 5s. Just in case you wanted to collect data and know what users are experiencing. Thanks very much.
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As soon as I posted the above comment, the system automatically logged me out and I had to empty the cache and delete the cookies before I could log in again.
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Please bear with us on the log on issue. We are working on a fix for it plus image uploading. We will get it sorted out. I know it is frustrating.
As the expression goes, we have our best people on it.
Kevin Raber
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I know you're working on it. I just thought it might help to know what some people are experiencing.
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Some more info:
On my iPad, I delete history and cookies which lets me log in, but soon after it treats me as a guest. Then I have to delete history again.
If I log in using the upper right, I seem to stay logged in longer -at least long enough to post. If I use the login link where you can "stay logged in" I get kicked out as soon as I go to another page in the forum.
Dave
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Thanks Dave . . . On my browser (Safari) it has been stable and I have been signed in all night. We'll continue to test and work on this through the day.
Kevin RAber
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I can login on Chrome after clearing cookies etc, as others I lose login when I go to the home page but when I try to login again it tells my PW is incorrect. If I clear cookies etc again and restart Chrome I can login again. I've tested this and it's repeatable if that's any help. I plan to just stay on the forum pages for now :)
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Yes, all a mess of cookies preventing logins.
Using Firefox here. Same loss of login on Chrome.
Go to the front page and loose status.
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I managed to lock in with Chrome. However I had to change my password. The system would only accept min 8 letters and a number or other signs. Less would be safe enough too for a forum. One more I will have to remember...
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Thanks Dave . . . On my browser (Safari) it has been stable and I have been signed in all night. We'll continue to test and work on this through the day.
Kevin RAber
FYI, just logged in using safari on my MBP. No issues, keeps me logged in. Meanwhile logging in from the iPad is still unstable.
Edit: Maybe not so fast. I tried to log in from my iPad again, and I think that kicked me off from being logged in on my MBP. I had to then delete cookies and data on the MBP. Also, after resetting I logged in, then logged out on purpose. Could not log back in without the delete dance. But there is definitely a difference between the iPad and the MBP. iPad won't stay logged in. I wonder if it is somehow iCloud related (I use iCloud).
Dave
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Not sure if any of this is helping or not...
Now I got kicked off MBP safari. So for me it is pervasive regardless of hardware. One other note, if I use safari's "autofill" username and password, it errors with an incorrect password. If I then manually type in exactly the same thing, it logs me in.
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FWIW: I finally got logged in, only to discover that when I tried to double click on an embedded photo in a post, a new window asking to re-login appeared, and that login FAILED. Also, at least one post that I previously had no troubles viewing an enlarged version of an embedded photo failed to show the photo, with an error appearing that the photo file did not exist.
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Forum cookies are not working correctly (FireFox and IE, same behavior). Here's what I'm seeing:
Delete all Luminous-Landscape cookies
Login, specify "always stay logged in" (works OK)
Navigate to a sub-forum (works OK)
Select a thread to read (works OK)
Go back to the sub-form -> forum is logged out >:(
Attempts at logging back in at this point do not work unless you again delete all LuLa cookies and start over.
Dave
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The same login/out problem exists as it did last night. The developers are still working on it.
Apologies and many thanks for the patient tone of your posts & emails!
Chris
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It seems that the forum software (SMF) and the new WordPress environment do not play as happily together as they might.
Luckily, this only affects some users and not others....
The developers are working....
If any reader has experience with SMF forum software within WordPress and has some suggestion or theory, please drop me an email.
llvj AT luminous-landscape. com
Chris
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More data: I've narrowed down the problem for me to the "Go" button at the bottom of a thread. It seems that all other navigation works OK without logging me out.
Clicking on one of the breadcrumbs to go back to the sub-forum top or a parent sub-forum works OK
Clicking on the "Jump to..." drop down list at the bottom of a thread works OK
Clicking on the "Go" button at the bottom of a thread DOES NOT WORK AND CAUSES A LOGOUT
This is probably why some people are working OK...they probably do not use the "Go" button for navigation. For now, you can stay logged on if you don't use the GO button.
Dave
EDIT: Well, it looks like posting a message also causes a LOGOUT. >:( I was logged out immediately after posting the above.
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...EDIT: Well, it looks like posting a message also causes a LOGOUT. >:( I was logged out immediately after posting the above.
Yup, working on it still ::)
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Seems no matter what i did, couldn't log in via firefox. Quite and started Safari and that logged me in no fuss no muss. But it's so soon after your 'reboot'. Nice work guys.
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PLEASE TAKE NOTE . . .
We are going to take the Forum down for a few hours. After it is live again we expect the issues people have been having will be fixed.
Please bear with us as we get this sorted out.
Kevin Raber
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At least I can now login on IE and stay logged in, which is much improved over yesterday.
However, Images uploaded in posts are still invisible, both form old forum posts and from new ones.
Getting there!
The main site is great. Who knew the forum was going to go on strike?
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The Forum is up and running again.
We'll look into the pictures in post issue.
Kevin
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The Forum is up and running again.
We'll look into the pictures in post issue.
Kevin
It's too bad that the reward you guys get for all the terrific work you have done on the new site is.... More work! :(
Eric
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Testing . . .
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Alright. It worked. I posted and it didn't kick me off and I can see pictures. Cool.
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FWIW things appear to be back to normal now.
No log-in issues.
Posted images are visible and enlargeable.
Loading appears to be snappy.
Looking forward to now to all the goodies to come!
Tony Jay
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And I can login from my phone. Thanks Lula team.
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OK....seems to be working just fine now. Sorry for the issues earlier. Overall it was a smooth transition but we did have some challenges and they now seem to be worked out. The Swellfire team came through.
Thanks - hope everyone enjoys the new look and getting back to business as usual.
Kevin Raber
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Kevin,
I am getting 404's on the images in user critiques. Not elsewhere however. Maybe they were Posted during the issues. Alligators and The kiss specifically.
Frank
Chrome on ipad
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I just tested User Critiques on 2 browsers Chrome and Safari and I see images and get no errors. Also, works fine on the iPad.
May I suggest you clear out any cache and quit your growers and start it again.
If that doesn't work please post more specific info about growers, OS etc. so out web guys can look at it.
Thanks.
Kevin Raber
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It now works for me! Way to go boys!!!!
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It now works for me! Way to go boys!!!!
Me too! Thanks!!!
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All well now! Thanks for the quick turnaround!
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Seems good.
This stuff is always an unbelievable effort. Well done.
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I'm all good! Nice work
:D
Dave
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I had only to click the forum link and enter user name and password on this "visit"
I am currently using Chrome as my browser.
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Hi Kevin,
I had done that.
One was fixed by Rajan uploading again ( he uploaded yesterday) and the other resolved itself apparently.
Thanks,
Frank
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It's now working fine for me too, in both Firefox and Chrome. Good to see the forum back online and functioning well.