Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Evildad on September 14, 2011, 11:01:20 pm

Title: HP Z3100/24 belt shredding?
Post by: Evildad on September 14, 2011, 11:01:20 pm

OK, I bought this printer new (still on the pallet) on Ebay just about a year ago this month. It worked (although all the inks and heads said they were outdated), and it has received light use until this week. I suddenly got a paper jam error, although it didn't look like the roll paper was jammed. Backed the paper out, started to step through the "jam procedure" when I noticed things down in the guts not looking too good. Can you tell me what part this is and if it's shredding?

(http://i36.photobucket.com/albums/e11/thebigred1/IMAG1185w.jpg)

(http://i36.photobucket.com/albums/e11/thebigred1/IMAG1188w.jpg)

Theoretically I have a 1 year warranty (I registered on the HP site), although I have no clue who I would contact or what they would do about this. I doubt there's a serviceman within 100 miles of me. How tough is this to replace?

Thanks.

Mike

Title: Re: HP Z3100/24 belt shredding?
Post by: Justan on September 15, 2011, 01:02:40 am

Welcome to the forum!

Here's a great guide on what you'll need to do:

http://www.luminous-landscape.com/forum/index.php?topic=51958.0

Title: Re: HP Z3100/24 belt shredding?
Post by: Thomas Krüger on September 20, 2011, 05:45:37 am

Welcome to the Z3100 Belt Club, here is the link for the service manual: http://z3100users.wikispaces.com/Z3100+docs