Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: keith_cooper on March 19, 2011, 07:40:45 am

Title: iPF8300 phantom media type
Post by: keith_cooper on March 19, 2011, 07:40:45 am
During testing, I left the paper lever up, during the final stage of adding a new custom media setting to our 8300.

This managed to lock up the MCT (Mac), even though the printer restarted when I lowered the lever.

Unfortunately, the media type I was working on is now registered in the driver, but appears as '*' on the printer.

I'd thought of just deleting it, but no, it only appears in the full media list, not custom, and as such can't be deleted
(http://www.northlight-images.co.uk/content_images/8300/mystery_media.png)
(http://www.northlight-images.co.uk/content_images/8300/mystery_media2.png)

Pics from my iPF8300 diary (http://www.northlight-images.co.uk/reviews/printer/canon_ipf8300.html)

I repeated the custom media setting process and now have a custom paper set for the paper I'm testing, but can't find any way to delete/rename the old '*' one.

Any thoughts?
Title: Re: iPF8300 phantom media type
Post by: howardm on March 19, 2011, 07:53:56 am
Other than calling Canon tech support and having them tell you, my hunch is that the driver wrote that to a .plist file (or something akin to that).  I'd find out if all users of the computer see that or only you. 

Then I'd start nosing around in /Users/<kcooper>/Library/.......  (possibly in Preferences or Application Support) for a file w/ 'canon' in the name and if the file is a .bplist, you can use the plutil command to convert it to XML, edit it and convert it back.

Or it may have written the data system-wide to /Library/Printers/Canon

Or worst case, uninstall driver and re-install.
Title: Re: iPF8300 phantom media type
Post by: keith_cooper on March 19, 2011, 08:28:15 am
Thanks for that, however the printer display panel also shows media type * installed, but I can't see any facility via the front panel, to edit/delete media settings.

The * media setting doesn't seem to cause any difficulties, just it shouldn't be there :-)

Fortunately I have a visit from Canon next week, so i'll add it to the list of things I'd like answers to...
Title: Re: iPF8300 phantom media type
Post by: howardm on March 19, 2011, 09:19:00 am
it's probably going to be one of those 'turn the power on while holding 3 different buttons while singing God Save the Queen' solutions.   ;D
Title: Re: iPF8300 phantom media type
Post by: shewhorn on March 19, 2011, 12:58:14 pm
Keith,

I had the opposite situation you had... I had a phantom media type for Crane Museo Silver Rag that didn't show up in the MCT. I ended up resetting the printer and then doing a factory sync with the MCT (which also restores custom media types... bad interface). I'll search around a little later and see if I can find the specific directories where that file might live. Unfortunately in the case of the MCT, I think it uses a database with media names and if that db is corrupt... Hmmm... I'll take a look and see if I can figure it out.

Cheers, Joe