Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: joepix on November 07, 2010, 09:55:18 pm

Title: How does Epson verify warranty dates
Post by: joepix on November 07, 2010, 09:55:18 pm

My friends 4880 just died. He doesn't recall ever seeing a warranty card. He bought it from B&H.

Is Epson informed by the seller when the printer is purchased so they know when the warranty begins/expires?

Title: Re: How does Epson verify warranty dates
Post by: Schewe on November 07, 2010, 10:20:35 pm

In the same package that the User Guide came in should be a warrantee card...the start of the warrantee is the date of purchase/date of delivery. Epson Pro here in the US is pretty good about dealing with issues...have your friend call.

Title: Re: How does Epson verify warranty dates
Post by: langier on November 08, 2010, 11:10:07 am

Usually your receipt is considered the date for warranty repairs and you'll probably just need a copy of it to prove the date of purchase. I'd call Epson and start there.