Luminous Landscape Forum

Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: John-S on June 17, 2010, 12:00:14 am

Title: Phase One license management page "404 Server Error"
Post by: John-S on June 17, 2010, 12:00:14 am
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Title: Phase One license management page "404 Server Error"
Post by: gullevek on June 17, 2010, 12:19:04 am
I just went to the license management page and I can see it (Firefox 3.5/Linux)
Title: Phase One license management page "404 Server Error"
Post by: K.C. on June 17, 2010, 12:54:42 am
I get the same error:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Using Safari 5 and 10.6.3
Title: Phase One license management page "404 Server Error"
Post by: yaya on June 17, 2010, 05:42:01 am
Quote from: K.C.
I get the same error:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Using Safari 5 and 10.6.3


Works for me with the same setup so I suggest you two submit a support case if you can

Yair
Title: Phase One license management page "404 Server Error"
Post by: Doug Peterson on June 17, 2010, 09:47:20 am
Works fine for me and two customers that I happened to work with over the phone this week to go to "License Management".

Just giving a data point.

Doug Peterson  ()
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Title: Phase One license management page "404 Server Error"
Post by: bcooter on June 17, 2010, 03:32:27 pm
Quote from: dougpetersonci
Works fine for me and two customers that I happened to work with over the phone this week to go to "License Management".


Hmmm.

I have two accounts with Phase One and when I go to License Management for both I get this:

[attachment=22651:phase_accounts.jpg]

BC
Title: Phase One license management page "404 Server Error"
Post by: K.C. on June 19, 2010, 02:48:14 am
That's the same error page. So that's 3 of us getting it now.
Title: Phase One license management page "404 Server Error"
Post by: gullevek on June 19, 2010, 08:26:27 am
I just went to the license page again, and I also get the 404 error now. With Safari and FF in Mac OS 10.5 and 10.6 ... Strange.
Title: Phase One license management page "404 Server Error"
Post by: bcooter on June 20, 2010, 03:42:06 pm
Quote from: gullevek
I just went to the license page again, and I also get the 404 error now. With Safari and FF in Mac OS 10.5 and 10.6 ... Strange.


It is now working for one of my accounts, though some history is not displayed.

I will approach this on Monday to do the upgrades, but it seems phase one fixed their server.

Thanks.

BC
Title: Phase One license management page "404 Server Error"
Post by: K.C. on June 28, 2010, 05:39:08 am
I continue to get the error as well.
Title: Phase One license management page "404 Server Error"
Post by: Mark_Tuttle on June 28, 2010, 12:31:47 pm
Quote from: K.C.
I continue to get the error as well.

As do I today.