Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Craig Murphy on December 09, 2009, 11:32:56 am

Title: Epson Service
Post by: Craig Murphy on December 09, 2009, 11:32:56 am
Just wanted to say that my recent experience with Epson's response to an issue I had with my 9800 was exemplary.  I do have an extended warranty.  Thank goodness. :-)   Called Epson on Friday afternoon and they had a service person in my studio by Tuesday morning with the necessary parts.  He was located 2-1/2 hours south of me and drove up right after getting the parts that were shipped to him that morning.  So.  Good service deserves a little bit of a shout out.  Hence my post.