Luminous Landscape Forum

Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: Lacunapratum on October 05, 2009, 12:10:52 pm

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: Lacunapratum on October 05, 2009, 12:10:52 pm

The autofocus on my Hy6 does not work well.  Where can I send my camera for service?  I have tried contacting Franke & Heidecke, but have not received a response.  I have previously lost a camera that I sent to them, so I was worried just sending the Hy6 there without any e-mail connection.   Also, I am not sure whether there is anyone still working there.  

Or do I send it to Onick here in the States?  There is also a Service facility in Britain which is not bad?  Sinar?  

Much appreciated.  

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: ThierryH on October 05, 2009, 01:19:18 pm

Dear "L...",

according to Sinar's recent and latest press relaese and public information, Sinar does the Hy6/AFi servicing.

I would therefore contact the Sinar dealer in your country.

Best regards,
Thierry

Quote from: Lacunapratum

The autofocus on my Hy6 does not work well.  Where can I send my camera for service?  I have tried contacting Franke & Heidecke, but have not received a response.  I have previously lost a camera that I sent to them, so I was worried just sending the Hy6 there without any e-mail connection.   Also, I am not sure whether there is anyone still working there.  

Or do I send it to Onick here in the States?  There is also a Service facility in Britain which is not bad?  Sinar?  

Much appreciated.

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: edwinb on October 06, 2009, 09:34:00 am

Sinar Hy6, Rollei HY6 and Leaf AFi are all support and service in the UK (& Eire) by Sinar distrubutors (me  )
www.image2output-support.com (http://www.image2output-support.com) for any queries.
Edwin

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: rolleiflexpages on October 07, 2009, 03:50:55 am

Also, servicing at Franke & Heidecke is still possible as I experienced myself. Contact Mr Reiner Schönrock directly.

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: Lacunapratum on October 09, 2009, 02:13:08 pm

Quote from: rolleiflexpages

Also, servicing at Franke & Heidecke is still possible as I experienced myself. Contact Mr Reiner Schönrock directly.

Thanks, Rolleiflexpages.  Really enjoyed your web page.  How can I contact Mr Reiner Schoenrock?  Thanks!

Title: Franke & Heidecke Hy6 Autofocus Service
Post by: rolleiflexpages on October 10, 2009, 08:19:44 am

Quote from: Lacunapratum

Thanks, Rolleiflexpages.  Really enjoyed your web page.  How can I contact Mr Reiner Schoenrock?  Thanks!

His direct email: r.schoenrock at franke-heidecke.net
Phone:  +49 (531) 68 00 293

Good luck,
Pascal