Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Natermo on September 13, 2009, 03:21:14 am

Title: Cant calibrate Paper Software does not open
Post by: Natermo on September 13, 2009, 03:21:14 am

I have a z3100 with updated firmware and drivers.  My color center opens just fine but when I click on calibrate paper, nothing happens.  It just hangs and it never goes to the next screen.  Has anyone had this problem.  It used to work just fine.  I have xp pro sp3.

Title: Cant calibrate Paper Software does not open
Post by: walter.sk on September 13, 2009, 08:42:28 am

Quote from: Natermo

I have a z3100 with updated firmware and drivers.  My color center opens just fine but when I click on calibrate paper, nothing happens.  It just hangs and it never goes to the next screen.  Has anyone had this problem.  It used to work just fine.  I have xp pro sp3.

I have problems of a similar nature:  I can start the calibration process but sometimes the printer prints out the pattern and then cuts and ejects the paper, saying "Calibration Cancelled."  What I do is turn off the Z3100, pull the plug, then reconnect and reboot the printer.

I have also had problems synching the paper list, as well as losing my custom paper sizes.

It's a shame that a company that makes such a great printer can't get the software into the same league!

Title: Cant calibrate Paper Software does not open
Post by: dct123 on September 13, 2009, 01:23:08 pm

Shut down the Z and unplug from power...wait a couple minutes and restart. This sometimes clears any problems in the connection between the computer and the printer.