Luminous Landscape Forum
Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: MichaelEzra on March 17, 2009, 03:33:59 pm
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I used Wein HSHS Safe Sync (http://www.weinproducts.com/safesyncs.htm) for a few eyars now. It suddenly stopped working -(stoped triggering the strobes, but did not cause any camera malfunction).
I called Wein Products, telling the story. Unit was out of warranty. They asked me to send it in, even without the receipt, just with a note, mentioning where I bought it from. In about 10 days I get a brand new replacement by mail!
My initial irritation caused by the unit's malfunction during the photoshoot got fixed with this pleasant customer service experience:)