Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Swanhaven on June 09, 2008, 04:58:10 am
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Just set up new HP Z3100 for the first time: Instructions say to put printer together and then power up before installation of ink carts, ink heads and software,
On power-up - I get nothing (% does not move) after about 1 minute, I get error message: Error Code 08:11. Restart.
On restarting the same message.
Its a national holiday in Australia and cannot contact HP - has anyone any answers?
Thanks,
Ian
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From the service manual...
System Error: 08:YZ
Problem Description: Problem with the Front Panel.
Corrective Action: Try the following:
- Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
- Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel.
- Check that the memory module in the Formatter is installed correctly.
- Check that the connections between the Formatter, the Formatter and the Formatter are not damaged and are correctly connected.
- Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
- If the System Error continues, replace the Main PCA ⇒ Page 8-144.
- If the System Error continues, replace the Formatter ⇒ Page 8-140.
- If the System Error continues, replace the Front Panel ⇒ Page 8-40.
for the YZ (01) it says:
Reseat/Reconnect/Clean/Adjust (manually)
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Visit this LL forum http://luminous-landscape.com/forum/index....=service+manual (http://luminous-landscape.com/forum/index.php?showtopic=22696&hl=service+manual) where you can download the Z3100 service manual. The explanation for the error codes is in there.
Best
George
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