Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: picman on February 07, 2008, 03:09:55 pm

Title: HP APS Profiling Problem
Post by: picman on February 07, 2008, 03:09:55 pm

Mac OS 10.411  Z3100 GP PS

When using the HP APS  to profile  a paper  I get a successful calibration and then when I go to the next screen for profiling I get the following error message : "Could not retrieve media info from the printer, please re-load the media and start the process again". Reloading the paper has no effect, still returns the same error.

Using the HP Utility to calibrate and profile works fine.


Any ideas?