Luminous Landscape Forum

Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: pprdigital on November 08, 2007, 09:03:01 pm

Title: Hasselblad Customer Care Program
Post by: pprdigital on November 08, 2007, 09:03:01 pm
Registered owners of H1/H2 and H3D products should have received an email today with details on the new Hasselblad Customer Care Program. The details cover *Extended Service Options, *Replacement Programs, *Trade Up Programs (including with 3rd party backs) and *Refurbishment Programs.

The trade-up statistics are below. These are for upgrade to H3DII units. There are also arrangements for upgrade to CF-39 and CF-39MS units that are not shown here. Its a great deal for iXpress 96C or H20 or P20 owners and a pretty good deal for iXpress 132C or H25 owners (on H camera bodies).

H1D, H2D, H3D Upgrade to:
H3DII-31: $13,300

H1D, H2D Upgrade to:
H3DII-39: $16,000
H3DII-39MS: $25,500

H3D Upgrade to:
H3DII-39: $14,700
H3DII-39MS: $24,100

H1, H2 w/3rd Party Digital Back Upgrades:
16MP to H3DII-31: $15,700
16MP to H3DII-39: $18,400
16MP to H3DII-39MS: $27,800

22MP to H3DII-31: $14,300
22MP to H3DII-39: $17,000
22MP to H3DII-39MS: $26,500

31MP to H3DII-31: $14,300
31MP to H3DII-39: $17,000
31MP to H3DII-39MS: $26,500

39MP to H3DII-31: $14,300
39MP to H3DII-39: $15,700
39MP to H3DII-39MS: $25,100

Steve Hendrix
www.ppratlanta.com/digital.php
Title: Hasselblad Customer Care Program
Post by: Dustbak on November 09, 2007, 02:20:23 am
I have registered both my backs and the H2 but unfortunately have not received an email.  

I currently own a CF39 & 384. I want to end up with 2 backs in the 48x36 format with one of them being smaller than 39Mp and (at least) one of them multishot.

Steve, I might be interested in upgrading my 384 towards a CF22MS. What would be the pricing for that. I guess there is no H3DII22MS (yet)?
Title: Hasselblad Customer Care Program
Post by: MarkKay on November 09, 2007, 02:28:19 am
I have an H2 and I have a Leaf aptus back.  My H2 is registered with Hasselblad but why and where would I have have registered a third party back  with Hasselblad?  I did not get an email. I think Steve meant that if you had a registered h2 of anykind you should get the email?

Quote
I have registered both my backs and the H2 but unfortunately have not received an email.

I currently own a CF39 & 384. I want to end up with 2 backs in the 48x36 format with one of them being smaller than 39Mp and one of them multishot.

Steve, I might be interested in upgrading my 384 towards a CF22MS. What would be the pricing for that. I guess there is no H3DII22MS (yet)?
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Title: Hasselblad Customer Care Program
Post by: Dustbak on November 09, 2007, 02:32:49 am
Not sure what is meant but the way I read it I should have received an email. My backs are both Hasselblad as is my body and they are all registered with Hasselblad. Maybe they are sending email in batches because I received the open letter a day later as well.

I guess that is where I am in the picking order

Edit:

Just received the mentioned email.
Title: Hasselblad Customer Care Program
Post by: pprdigital on November 09, 2007, 09:10:23 am
I see now that this email has only gone out to dealers and a similar email will go out to registered end users shortly. Dustbak, there may not be an H3DII-22MS. There are no upgrade paths to 22MP from anything currently, and it remains to be seen whether they offer any H3DII-MS versions other than the 39MP.

Steve Hendrix
www.ppratlanta.com/digital.php
Title: Hasselblad Customer Care Program
Post by: Dustbak on November 09, 2007, 09:30:38 am
It is a pity, I don't always need 39MP and would have preferred being able to do 22 & 39. What would be the best way to get there (if possible)?

If not possible, I need to upgrade to the CF39MS. I guess, I need to upgrade my MBP to quad-core as soon as it gets available.

I will send you an email when the time is there, somewhere next year. Do I have to send my body in when upgrading towards the CF? In that case I don't have a working Hasselblad body      I assume that is a mistake?
Title: Hasselblad Customer Care Program
Post by: SeanBK on November 09, 2007, 11:16:54 am
Well, I received my e-mail this morning.
Title: Hasselblad Customer Care Program
Post by: samuel_js on November 09, 2007, 03:40:04 pm
Quote
Well, I received my e-mail this morning.
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Me too.