Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: switters on March 17, 2024, 01:04:45 pm

Title: Trouble printing with .am1x file on PRO-300
Post by: switters on March 17, 2024, 01:04:45 pm

I have a Canon PRO-300. I would like to use an .am1x file to make a print with Canson Fiber Platine Rag paper. I've downloaded the .a1mx file and installed it using the Media Configuration Tool. It appears when I click on "Custom" in the sidebar of the MCT, so it does seem that it is installed correctly:

(https://jmp.sh/1hDF1yL8+/Media+Configuration+Tool+PRO-300+series+Canon+PRO-300+series._canon-chmp._t+2024-03-17+at+10.03.22+AM.png)

However, I do not see this as an option listed in the Paper Settings menu on the PRO-300 itself. (Note: I'm following the instructions on this page (https://www.redrivercatalog.com/profiles/How-to-Use-Canon-AM1X-Config-Custom-Media-Files.html) of Red River's website. Although the paper I'm using isn't a Red River paper, these were the clearest instructions for using an .a1mx file I could find.)

When I tap on Paper Type, I do not see "Custom" as an option, and thus I cannot choose the Canson Fiber Platine file I sent to the printer. (On the Red River tutorial page, "Custom" appears below "Card Stock." On my PRO-300, Card Stock is the last menu option; if I use the down arrow to go below that, it resets to the top of the menu.)

What am I doing wrong?

Title: Re: Trouble printing with .a1mx file on PRO-300
Post by: switters on March 17, 2024, 02:15:04 pm

Also, there is no "Custom" option in the "Media Type" dialog within the Mac printer driver when I attempt to print. This makes me think the .a1mx file isn't correctly installed on the PRO-300. But if it isn't, why does it appear in the "Custom" menu in the Media Configuration Tool?