Luminous Landscape Forum
Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: nemophoto on December 07, 2022, 08:35:51 pm
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I recently updated the GPU in my PC. I used to have an Asus Radeon RX 5700 XT with 8GB of VRAM. (I run two 4K 27' monitors.) I was having some weird video issues with LR and PS, specifically, the screen the Adobe program was running on was going black at times and I'd have to sometimes shutdown with the power button since the display would not return. I replaced it with an MSI Radeon RX 6750 with 12GB of VRAM. I haven't had the issue with black screens so far.
HOWEVER, I went into preferences to look at my settings for the GPU. I discovered it now says I have "Limited graphics acceleration enabled". However, it is only available for display, not for image processing or export. I am so-so with that as I have found in the past the GPU support to be fair to crappy. However, with my old card, I never had this message with the options grayed out. All were available if desired.
Has anyone seen this or have a clue as to why I'm seeing this for the first time?
Thanks.
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All (and more) explained here:
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
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Thanks, Andrew. I already went to those sources but looked again. The new card easily meets the criteria since it was released almost two years after my original card which already supported the features. All the features and capabilities check out properly. (I had unchecked OpenCL previously because of issues I had with lagging cursors, etc.) The only difference in the reference is that I'm still using Photoshop 2022, but my Lightroom is the current (12.0.1). My issue with the GPU is related to Lightroom and not PS.
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Every major release of these Adobe products moves more processing to the GPU. A previous version that's fine may produce issues even crashing due to the GPU.
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Despite the reviews, Nvidia+Intel seem to be the most reliable and well supported GPU options
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I have had my issues with Nvidia over the years. Ditto for AMD Radeon GPUs. Neither ever seems perfect nor stable. That said, it's ludicrous that LR can't use the potential of a newer GPU, but could with an older model. This is especially true since the latest PS/ACR have no issues using the full GPU while LR (based on the same engine as ACR) has issues.
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That said, it's ludicrous that LR can't use the potential of a newer GPU, but could with an older model.
These days, it's actually the opposite. Ditto with Photoshop. More and more functionally is moving to the GPU and more and more PS and LR users (sorry but the facts are, mostly on Windows) run into issues all the time. This is why both LR and Photoshop have settings to disable some or all of the GPU. In fact, in the last version or so of Photoshop, there's even a newer option. Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop.
https://helpx.adobe.com/photoshop/using/technology-previews.html
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These days, it's actually the opposite. Ditto with Photoshop. More and more functionally is moving to the GPU and more and more PS and LR users (sorry but the facts are, mostly on Windows) run into issues all the time. This is why both LR and Photoshop have settings to disable some or all of the GPU. In fact, in the last version or so of Photoshop, there's even a newer option. Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop.
https://helpx.adobe.com/photoshop/using/technology-previews.html
Yes, “Windows”. 😀. However, I think it is misleading to ‘point’ at Windows. I suggest the greater ‘problem’ is the open, flexible, multiple ways that users can configure there systems…plus the responsibility of users to ensure drivers are updated. Windows may continue to ‘support’ (allow to run) older GPUs even after manufacturers no longer provide driver updates and apps (such as PS/LR) no longer work properly with them. This is good news….unless you want to utilize the new apps 😢. I guess it’s a trade off and depends on your needs. Personally, I rather have that, then the ‘Mac way’ of hardware/apps not working after OS upgrade.
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Yes, “Windows”. 😀. However, I think it is misleading to ‘point’ at Windows.
My experience pointing mostly but not totally there is the huge number of reported GPU issues over on the Adobe support forums. Its kind of the wild, wild west in terms of GPU drivers and such. If I had a dollar for every person who after being told; update your Windows GPU driver and hearing back; "That fixed it", I'd buy a new lens! The GPU drivers from Apple, which they fully control takes place at the OS update. Do some Mac users have GPU issues? Yes, very few.
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Go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)" - Restart Photoshop.
https://helpx.adobe.com/photoshop/using/technology-previews.html
The thing is, this is not and older GPU. My RX 6750 was released 2nd QTR 2022, so it's "brand new". My previous card (which did not have the options grayed out in LR) was released in 3rd QTR 2019. This is why I think it's incredibly odd. Maybe, is it pertains to my other thread where you suggested resetting the preferences, it might have an effect on this as well.
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My experience pointing mostly but not totally there is the huge number of reported GPU issues over on the Adobe support forums. Its kind of the wild, wild west in terms of GPU drivers and such. If I had a dollar for every person who after being told; update your Windows GPU driver and hearing back; "That fixed it", I'd buy a new lens! The GPU drivers from Apple, which they fully control takes place at the OS update. Do some Mac users have GPU issues? Yes, very few.
Also, until the M1/M2, they did not have very good internal GPUs, if I am correct (not being a real follower of MaC, as I’m sure you are not of windows😀)
As I said, it is a trade off. But, again, it is NOT a ‘Windows’ issue. You could say it is a PC issue, but again, that general category does is not it. Nvidia is generally much better than AMD, but if you are still using old hardware or not updating drivers, you will eventually have problems with either. I’ve been using PCs for 40 years and have never been disappointed by upgrading/updating to latest and best(ish) hardware/software.
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The thing is, this is not and older GPU. My RX 6750 was released 2nd QTR 2022, so it's "brand new".
Got nothing to do with age per se. Has a lot to do with bugs in the driver. Again, this is WHY Adobe provides a number of options to disable the GPU.
And yes, I have zero issues with my past MacBook Pro (intel) nor the new M1 16" MacBook Pro I use today. Blazingly fast too.
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Also, until the M1/M2, they did not have very good internal GPUs, if I am correct (not being a real follower of MaC, as I’m sure you are not of windows😀)
It's all part of the Silicon and it works.
As I said, it is a trade off. But, again, it is NOT a ‘Windows’ issue.
It isn't a Mac or Windows issue until it is due to bugs in the drivers. Certainly not everyone runs into the bugs or GPU issues by a long shot. But those that do are overwhelmingly on Windows and often with some specific makes of GPU. Some are better than others.
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More and more functionally is moving to the GPU and more and more PS and LR users (sorry but the facts are, mostly on Windows) run into issues all the time.
I think it is misleading to ‘point’ at Windows. I suggest the greater ‘problem’ is the open, flexible, multiple ways that users can configure there systems…plus the responsibility of users to ensure drivers are updated.
I think Andrew makes a valid point. It's not the end-users who are responsible for these problems, it's the wide-open environment that allows MS-Windows to execute on almost every conceivable mass-market hardware configuration and run almost any application. That's a great feature ... until it's not.
I once had the pleasure (sic) of being responsible for the management of about 2500 MS-Windows desktops. We tried to limit our exposure to different hardware configurations, but the organizational budget never allowed us to upgrade all the boxes identically at the same time.
The users had no ability to install either software or hardware upgrades, which were performed by our staff. Yet despite our efforts to control modifications to the environment, including fairly rigorous regression-testing procedures, we often encountered surprises with new revs of application software. There were just too many variables: the hardware configuration, the operating system version, the abstraction layer which connected the hardware to the operating system, the drivers needed by particular components—and, of course, the application software, which often directly mediated the behavior of the peripherals in violation of long-established protocols for isolating software from hardware.
Somehow the people who maintain most of the Linux distributions seem to have avoided many of these problems—probably because they have such a large cohort of system hackers who work as volunteers. But the hardware manufacturers, Microsoft, and the Windows application suppliers need to remain profitable. They offer great value at low cost, but it's not realistic to expect everything to work all the time.
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I have had my share of buggy drivers with nVidia. It was one reason I switch about 3 or 4 cards ago to AMD (not without its issues as well). But having built my own PCs since the late 80s (and used PCs before there even was such a thing as a Mac), if I go with and AMD card, I also go with and AMD CPU. Keeps things in the family. But the same driver that showed full support for my GPU in LR, now doesn't. (I've only had the new GPU for a few weeks so was already running the latest LR.)
Oh, and by the way, my wife, who is a graphic designer and has used Macs for 25 years, has had plenty of issues with her 1-year-old iMac 27". In fact, so many issues, that she was forced to run half her programs on her old Mac Pro for several months. She's been running into weird display issues lately on her new computer. A client of mine had her old Mac replaced with a new M1 Mac a few months ago. She's had plenty of display weirdness going on. So, it's clearly not a Mac/PC issue and drivers being stable for one, but not another.