Luminous Landscape Forum

Raw & Post Processing, Printing => Adobe Lightroom Q&A => Topic started by: Neil Folberg on September 05, 2022, 11:48:44 am

Title: Adobe cloud question
Post by: Neil Folberg on September 05, 2022, 11:48:44 am
Hello,
I have an adobe creative cloud question: I have one Adobe Creative Cloud account for Lightroom and Photoshop and accidentally used another user-name (and email) to purchase a subscription to Adobe Fresco on the iPad. Therefore I cannot see my cloud documents from Fresco on the iPad in Photoshop on my computer.
How can I access my Fresco documents from Photoshop on my Mac?
Thanks!
Neil

Title: Re: Adobe cloud question
Post by: jrsforums on September 05, 2022, 12:13:05 pm
Hello,
I have an adobe creative cloud question: I have one Adobe Creative Cloud account for Lightroom and Photoshop and accidentally used another user-name (and email) to purchase a subscription to Adobe Fresco on the iPad. Therefore I cannot see my cloud documents from Fresco on the iPad in Photoshop on my computer.
How can I access my Fresco documents from Photoshop on my Mac?
Thanks!
Neil

Call Adobe and see if they can help consolidate accounts
Title: Re: Adobe cloud question
Post by: digitaldog on September 05, 2022, 12:16:10 pm
https://www.adobe.com/about-adobe/contact.html
Title: Re: Adobe cloud question
Post by: Neil Folberg on September 05, 2022, 02:40:25 pm
THANK-YOU both. And thanks for the link - I've never before needed to contact adobe support and I wan't sure where to go. I got it all sorted out with a little patience and your help