Luminous Landscape Forum

Raw & Post Processing, Printing => Digital Image Processing => Topic started by: Geoffrey James on June 04, 2021, 03:50:28 pm

Title: V850 Pro Options frozen
Post by: Geoffrey James on June 04, 2021, 03:50:28 pm

I'm in the middle of a huge 8x10 scanning operation and without warning, I cannot change the preview settings,  which are frozen on Reflective an Document table.     The scanner will do a document, but nothing else.  Driving me crazy

Title: Re: V850 Pro Options frozen
Post by: MichaelKoerner on June 04, 2021, 05:43:25 pm

1) I'd check the cable connecting the base unit with the cover unit.
2) I experienced strange behaviour with a 3 m USB cable. No problems after I changed to 1 m.

Just my two cents.

Title: Re: V850 Pro Options frozen
Post by: Geoffrey James on June 05, 2021, 06:05:31 pm

Thanks for this Michael.  I had two problems with the machine -- one being a black line appearing on the full length of the image. This my tech friend solved by cleaning out the dust.  He had no problem with the frozen menu -- i had taken the scanner to his lab.  So its obviously related to my MacPro somehow.   I will try the cable -- others have mentioned this in connection with other epson printers.