Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: Travis Wallace on February 12, 2021, 09:06:08 pm

Title: p9570 canvas jam on first day of use
Post by: Travis Wallace on February 12, 2021, 09:06:08 pm

Hello everyone..

Bought a p9570 and after printing 8 sheets perfectly I got a jam on sheet #9

After removing the sheet I tried to print another but the print head itself left a stain on the canvas.

I saw the PDF sketch on cleaning the print head but I cannot find a video of someone actually doing it. Can anyone help?

(https://lh3.googleusercontent.com/xMId7HowbEhbRPAIc8b8GThpY66sIiCqhouWfCMtazfUuxGU-u5kgk6vCP_k9Tat75Y-n58ZEawYECcv4l-l6jg12aG6dH18Fu_9uh3tRlyPPQcLt55imODD02RBQSkm1Z96COsneSPaIzJvCK0NKr_dYn_9pvk4Oq1v-dxlHhZp6vOGzCaMdYVAL7YIzLmZeZvPM9Q17qYkkx4UXPjCJosclmxc-qsLWsMR1_-c4cwEnj3cKJR1w4KF77cWgCBhqpDMc49XMji1FbU-BPlXnjzpulhmZ9WJJZYRZKHPVLKAvxdMdGvKGl7V_7cgvFGOHcFdhn2CVAGzx5NQ7rBhwiwoVWYsvA9DB9jTyxdksJJOsGzdc_RfFgPfhZBXdXKnaU80yJB5yH3lP8VEwsXyXoSIXHVwgS_f5tJnvMUpRLDtZN78ada1c9Rz6RIrHW7dtmnUAzzC3sqiOPP2EZiGg5YtliDh46a6Gzpukni5H4hnbEIxprLPg-aDOjGPgDedppr6SA4Ad2l1mMIQxEw5Xp09OH2LUqidHtjJFjfOzFU8AhOoJ9be6cWAaNBdfx8RTkA-ltdKou-4gve0tzleinLvgxQTSzLOGbDpYbQTNbcs58PznCxVmVYPMQdrAcXDq6P3feO9UIAF4LDiexY9RTEscPtsqBLxfTDFR_eOq28DZCkuE_oYgx_ltgW3=w1666-h937-no?authuser=0)


(https://lh3.googleusercontent.com/Dd1rFdJxusToJRb8CiD3BvvjHiBcO0RvkkJ9Yf4xK-SloPJjXPiTKDu-eU89kv3175LEbOcXi7B7Zw7Jpo5XVLlP-B1PglcqRNVzZ_9W7w5otbwKoB_jvltu9jEemREcY4TCnGOqF5lt2szItoqR6skD98-_bFzQCqit2_z4y6cKLU2lGNHN5jmzHmqd9G6T4vhhPeF5Ppfg3v0iMpDG4Loz-G5yMLfnlIWMKBe5bpLtFbszrV7wVR4nQsVxHIdemPxF-9K0LlbWtJ2sD6f3XyIg_pdsVjbuRUPlM4Pe1c_hiD4B6KsJtWrlPBcAy40CORizI5DGCQU6LhZ_2L7OPlWVZtdQTcw73G3QTKKUDGtb0WYRRgbHaGe4PmmBXj9rFUqIIGAsacIJX130QshDybckcXoj5tFdqvwHbqF35BvdGCL2RM5l4j2_7CGilPi4KtSIgQU0OfX5QVsHnTM3QhxOg109YjXH6X8sY2yjXsiicDE_riREPO3-6GMqkIeMTI049Ktrr0J-UXHkxoK0Tzd3aDsgdbjpqumWtyzdbuAbpZQmZX5jjjZmY4K2IhPd1LgLfEBc4OLER_sR78EUQvEhZSxe2LLqRvTNWHBoznUD8u655FJBt6tSroi_mqvhoNOfZkAWuZ3hCo_jQn1LOCCfA_mspYUS2_Btq9QMoyZaO4sQQZDtzRgYbfwB=w528-h937-no?authuser=0)

(https://lh3.googleusercontent.com/idp_I5O0on3LYmPesmzaX6eCUWpgG6MWQXoW2nCcjm0HY3W0bTyp59LnfAPVaIna3mRQBc6f-RoNzTH6R-nErkDwsWZdOxy_oBhHN_Yr7kXsK9MLupMDNiCneYqhDJHO9_VkpextaZmr6A0NwVkvbQfosgmIkzxHZYfBloBYMtQY3r2twBV3BGAylmGygUFxdrwS8ICjCVqNqO4aesfca4fAHixZzUXuJBMgbQqWIK3B_cyuBYEQmw4et_l24BWPeSSwV8jCutF1xmzqzKwJuYZgMauyNffITBqqVRWHkF7mWA52sSAlbk_9qYyvCnFyhmS05ZmEZ3N3cddVTbH2MY-srRWK-p85pK1H8WXA4SHColbDigCLLbLB9W526F4ns_l1R_DrU0Bv3DiguCefmKeA6GlIoE64Gigna9l-dX5tmHHr5IG_irUdxrypYdFt09hmninHuSYWPCDAKA7-tGkJNeV-bW8-hwA1j9eGVH2DEaars5GjJDZCDrs8_Zo9QV9W6v9HlnFtOGNeZLIG2oq_PxOV5mqQbKNrfLgdd-0F97oWJuzarYX8MgzyLqFE6UrZxO7s8Dg4m47TOYUuY8lBb0QLXyff82-P2lZuN-FWt8I3_XwJRtNZm_fPpgQTPWO095zw-BL1ZscxJfBxtJxpuhMZ8iRXW8nqWtAEfLJ6SoH7K6bus59uASr8=w528-h937-no?authuser=0)

Title: Re: p9570 canvas jam on first day of use
Post by: mcbroomf on February 13, 2021, 05:16:35 am

Quote from: Travis Wallace on February 12, 2021, 09:06:08 pm

Hello everyone..

Bought a p9570 and after printing 8 sheets perfectly I got a jam on sheet #9

After removing the sheet I tried to print another but the print head itself left a stain on the canvas.

I saw the PDF sketch on cleaning the print head but I cannot find a video of someone actually doing it. Can anyone help?

Your attachments aren't showing up for me ...

Not sure if this is any help (it's for earlier models)
https://www.youtube.com/watch?v=m8NkgKw7mDw&feature=emb_logo

Start using DI water instead of the solvent in the video

Title: Re: p9570 canvas jam on first day of use
Post by: arobinson7547 on February 13, 2021, 07:27:59 am

Travis, someone here just did the same thing.
And ended up having to replace his Printhead.

Do yourself a favor. Purchase ROLLs of Canvas (short or long)

That Printer is unforgiving with Canvas Sheets.

(Look for the message a few threads down)

https://forum.luminous-landscape.com/index.php?topic=137609.0

Title: Re: p9570 canvas jam on first day of use
Post by: budjames on February 13, 2021, 08:55:21 am

You should be calling Epson tech support. It's free and you will get the best advice.

Regards,
Bud James

Please check out my fine art and travel photography at www.budjames.photography or on Instagram at www.instagram.com/budjamesphoto