Luminous Landscape Forum

Equipment & Techniques => Computers & Peripherals => Topic started by: dseelig on January 04, 2021, 07:05:04 pm

Title: NEC 311D tech help nec ph number?
Post by: dseelig on January 04, 2021, 07:05:04 pm

I justt got and am having toruble setting it up does NEC have a tech help line  cannot find one. Picture not full on the display with my trash can mac? And other questions how hight the luminace setting? I have it connected to both hdmi and usb 3 to thunderbolt 2 will this work alone? which is best?  Hope for the phone number thanks

Title: Re: NEC 311D tech help nec ph number?
Post by: Wolfman on January 05, 2021, 03:17:53 pm

800-632-4662

Title: Re: NEC 311D tech help nec ph number?
Post by: dseelig on January 07, 2021, 03:11:33 am

thanks

Title: Re: NEC 311D tech help nec ph number?
Post by: arobinson7547 on January 27, 2021, 08:32:47 am

I would recommend you use a Display Port cable/connection (assuming your video card has one) Which video card are you using?

You can get a 'non-full screen' picture when using a regular DVI cable instead of a 'Duel-Link DVI Cable. This isn't the case but the take away is using an input that does not support the High Resolution signal.