Luminous Landscape Forum

Raw & Post Processing, Printing => Digital Image Processing => Topic started by: mdijb on July 01, 2019, 05:15:15 pm

Title: Topaz Adjust AI issues
Post by: mdijb on July 01, 2019, 05:15:15 pm

1-When choosing the "Standard" option, there appears a significant blue color shift that needs to be corrected in every image to return to the correct, original color.  this affects both color and BW images.
2-The image size keeps changing to a smaller image with no action taken by me.  It happens alot and is very annoying.

I submitted a ticket to topaz but they have been notoriously slow in responding--hope they have improved.

MDIJB

Title: Re: Topaz Adjust AI issues
Post by: mdijb on July 15, 2019, 06:47:48 pm

It's been 2 weeks since my support ticket was entered.  I supplied the images they request.  SInce then--complete silence.

Topaz STILL has no commitment tech support for their products.  SHame on them.

MDIJB

Title: Re: Topaz Adjust AI issues
Post by: E.J. Peiker on August 10, 2019, 01:13:13 pm

Topaz Studio 2 incredibly buggy, they are putting out a service release a day that rarely fixes the real issues.  It's probably got them overwhelmed.  That said, there is a recent service update for Adjust AI that you might try...