Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: northerngal on January 11, 2019, 05:45:24 pm
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I have been lurking on here for years, but I hope I can get some help now.
I have a DesignJet 130 that I've had for over a decade. It has given me good performance, but then again it's just me using it, so I definitely do NOT overwork it.
The problem is, I don't think HP provides CarePacks for this series anymore. i got on their site, and when I enter the info for my printer or the carepack, it says there's 0 matches.My latest carepack, that I got in 2017, just expired. My printer is working just fine right now, but I figure since I have a bunch of printing to do for a show this year, that it will die at an inappropriate time.
So, is there a good company out there that provides relatively quick service for long distance customers? I had the next-business-day contract with HP, and that was great. But it seems like all the outfits I see on the web now that say they service HP printers are talking about local service, not sending parts through the mail. I live in Alaska, so there are not lots of big tech service companies around.
Thanks for any help.