Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: plasakow on May 03, 2018, 08:01:40 pm

Title: Unable to update firmware on Z3200 non-postscript
Post by: plasakow on May 03, 2018, 08:01:40 pm

I've had a Z3200 non-postscript for a few years and never had a problem updating the firmware.  I just bought a second, identical unit (they're both Q6718A's). The firmware on the recent purchase is outdated (TR12-RB_11.0.0.3). 

I download the EXE file (TR12-RB_16_00_00-1_mvl40-x86-opt_B.exe), run it to unzip it, and in the web interface setup > update firmware try to point the software at the file TR12-RB_16_00_00-1_mvl40-x86-opt_B.fmw.  However, that file (and every other in the unzipped download) is greyed out and the software won't allow me to select it. 

I  double checked that I have the correct download for the Z3200 A-series. 

Any ideas?

Title: Re: Unable to update firmware on Z3200 non-postscript
Post by: Ernst Dinkla on May 04, 2018, 03:33:48 am

Network connection to the printer?

Met vriendelijke groet, Ernst

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