Luminous Landscape Forum

The Art of Photography => The Coffee Corner => Topic started by: PeterAit on April 06, 2018, 09:54:30 am

Title: Adobe CC error - help!
Post by: PeterAit on April 06, 2018, 09:54:30 am

Not sure which forum is right for this, so...

I have been getting this error (see screen shot) for a couple of weeks. I tried the Repair option and it does not help. I reinstalled CC and it did not help. Then I went nuclear, uninstalling LR, PS, and CC and running a "Creative Cloud Cleaner" app that is supposed to remove any and all traces of CC from the system. Then I reinstalled CC, LR, and PS. I still get the error. The CC programs still seem to work OK, but I would like to get rid of the error. Any ideas? Thanks.

Title: Re: Adobe CC error - help!
Post by: RSL on April 06, 2018, 10:07:01 am

Do a chat with Adobe and give one of their techs hands-on on your computer. I've had to do this a couple times with "Creative Cloud." The Adobe people are pretty good.

Title: Re: Adobe CC error - help!
Post by: PeterAit on April 06, 2018, 11:27:41 am

Quote from: RSL on April 06, 2018, 10:07:01 am

Do a chat with Adobe and give one of their techs hands-on on your computer. I've had to do this a couple times with "Creative Cloud." The Adobe people are pretty good.

Thanks, Russ, I'll give it a shot.