Luminous Landscape Forum

Raw & Post Processing, Printing => Capture One Q&A => Topic started by: gdh on July 02, 2016, 08:42:12 pm

Title: How many devices allowed to have C1Pro activated at same time?
Post by: gdh on July 02, 2016, 08:42:12 pm

I thought Capture One Pro 9 could be activated on 3 computers at same time, but I’m trying to activate at my office and said I have to deactivate one of the other two.

Is there a way I can see what devices I have C 1 activated on at the Phase One website and activate or deactivate from there?

Am I correct that you can activate C1 Pro on 3 devices at the same time?  I thought that was one of the perks for the version 9 pro.

Title: Re: How many devices allowed to have C1Pro activated at same time?
Post by: E.J. Peiker on July 02, 2016, 08:54:28 pm

Yes C1 Pro can be activated 3 times.  Did you install it and then have a problem and change hard drive or motherboard or something which the software might identify as a new device?

In any case, just launch C1, and click on Help > License Information and you can see your activations

To change things go to phaseone.com, click on My Pages, login to your account and then click on license management where you can activate and deactivate what you need to.  It'S PROBABLY BEST TO JUST DEACTIVATE EVERYTHINg and then just reactivate them on your three installation computers.

Sorry about the all caps...

Title: Re: How many devices allowed to have C1Pro activated at same time?
Post by: gdh on July 02, 2016, 09:01:55 pm

Thank you.  I appreciate you taking the time to help out.

I actually have it installed on 2 other computers at different locations and was just using it as a demo for a couple days at my office then activated.  Possibly I should have started fresh?  I'll try your suggestions.

Happy Forth

Title: Re: How many devices allowed to have C1Pro activated at same time?
Post by: Rado on July 03, 2016, 06:56:37 am

The subscription version of C1 (where you rent the software monthly) only has 2 activations. The "full price" purchase has 3 activations.

Yes, I think it's kinda dumb too.

Title: Re: How many devices allowed to have C1Pro activated at same time?
Post by: Bart_van_der_Wolf on July 03, 2016, 09:06:27 am

Quote from: E.J. Peiker on July 02, 2016, 08:54:28 pm

To change things go to phaseone.com, click on My Pages, login to your account and then click on license management where you can activate and deactivate what you need to.  It'S PROBABLY BEST TO JUST DEACTIVATE EVERYTHING and then just reactivate them on your three installation computers.

Yes, I can confirm that that worked for me as well, after I upgraded to Windows 10. I had lost one activation, and was given the same advise by Capture One support.

Cheers,
Bart