Luminous Landscape Forum

Equipment & Techniques => Computers & Peripherals => Topic started by: dgberg on March 02, 2016, 07:07:59 am

Title: Mac Pro with dual super drives will not read dvd software disk
Post by: dgberg on March 02, 2016, 07:07:59 am

Mac Pro with OS X.10 and dual super drives.
Tried to load my new i1 Pro software it does not recognize the dvd in either tray.
Put a cd in and it works great.
I have a new Macbook pro and plugged the external drive into the Mac Pro and got the message "Is not supported on this computer"
Help would be appreciated.

Title: Re: Mac Pro with dual super drives will not read dvd software disk
Post by: Joe Towner on March 03, 2016, 04:56:34 pm

I'm willing to bet the i1 software is outdated enough that it won't work.

https://www.xrite.com/i1pro/support
The Mac software is from 2009 - hence the whole won't work in 10.10 bet.

Title: Re: Mac Pro with dual super drives will not read dvd software disk
Post by: shotupdave on March 04, 2016, 01:29:44 am

u think you have a bad dvd burn. The age of the sw should not stop it from reading

Title: Re: Mac Pro with dual super drives will not read dvd software disk
Post by: dgberg on March 05, 2016, 06:07:05 pm

Its is a duel drive and they both read cd's.
I downloaded the software from X-Rites website.

Title: Re: Mac Pro with dual super drives will not read dvd software disk
Post by: degrub on March 06, 2016, 08:33:50 am

Will the drive read other known good DVDs ? Movie or data disc ?
Was the download an ISO image or just an installer package ?
Frank

Title: Re: Mac Pro with dual super drives will not read dvd software disk
Post by: Joe Towner on March 07, 2016, 10:32:47 pm

+1 on the movie test

Also check out http://superuser.com/questions/667093/built-in-superdrive-wont-read-dvds-after-upgrading-to-os-x-mavericks