Luminous Landscape Forum
Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: number8 on December 14, 2015, 06:29:46 am
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Hi forum!
I have big problems with headstrikes with especially Canson Baryta Photographique on the Epson P800. I have tried these settings but none seem to work:
Platen Gap: Wide (Wider and Widest not available in the OSX driver)
Paper thickness: 4-6 mm
Drying time: uo to 2 seconds
I also tried both the front feed and the auto sheet feeder. No matter what I try I get these headstrikes (which is very prominent).
It's my second P800 after Epson exchanged one last week because of the same problem.
Any clues? How are you that owns the P800 doing?
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I have a P800 and have been printing on the same paper with no issues. We are doing reviews on the Canon Pro 1000 and P800 as well as some serious discussions about printing this week. I do have an Epson person in house late this afternoon and I'll mention your post to him. A couple of quick questions, size of paper, what driver are you printing with and what are the setting on the printer and on your computer.
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Using sheet...I have had no issues. I get head strikes on rolls of Canson Baryta with the P800, but only first 4 inches of a run....but without fail.
So I now print a small header that prints two small images to the sides of centre/headstrike area prior to a run and try to make my runs long...5+m at a time
Check your advanced media settings and enlarge thickness of paper 1 or 2 mm
Maybe try another similar paper (Ilford Gold Fiber Silk etc) or another batch/box of Canson
Where are the head strikes? When do they occur in the print...maybe try a different sized sheet
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I use Epson premium glossy A2 sheets and Epson premium Luster 16.5" roll papers and have no issues at all.
Paul
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If there is noticeable paper curl with thick paper (such as the paper type you mention) and you do not have the paper thickness set high enough in the printer driver this can happen. The setting goes all the way up to 15. Try pumping it up to 8 and see what happens.
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I have a P800 and have been printing on the same paper with no issues. We are doing reviews on the Canon Pro 1000 and P800 as well as some serious discussions about printing this week. I do have an Epson person in house late this afternoon and I'll mention your post to him. A couple of quick questions, size of paper, what driver are you printing with and what are the setting on the printer and on your computer.
Hi Kevin,
I'm printing through Lightroom and with the Epson Driver (latest version) on OSX El Capitan.
There are my settings;
Papersize: A2
Profile: Cansons for the printer/paper combo
Resolution: 2880
Paper type: Ultra Premium Luster
High-Speed: Off
Platen Gap: Wide
Paper thickness: 5
I have mostly tried the front feeding.
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If there is noticeable paper curl with thick paper (such as the paper type you mention) and you do not have the paper thickness set high enough in the printer driver this can happen. The setting goes all the way up to 15. Try pumping it up to 8 and see what happens.
Thanks Mark,
I will try that as well. Maybe I need to set this higher to get the same effect as a wider platen gap which is missing in the driver.
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Here's an image of the ugly scuffing. Note that there is also one more of these lines running in the background.
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A 5 setting is, IMO, only 1 up from the absolute minimum as I think the paper actually measures 0.37
I can get away w/ a 4 setting w/ cut sheet of that paper on a 3880. If it's a fairly dark, heavily inked print, I may bump to 5. I've never needed >5 but as they say, YMMV
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Definitely head strike. Set the paper thickness to 8 or 10 and try again. If the paper is curled, reverse-curl it before putting it into the printer. Let us know what happens.
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A 5 setting is, IMO, only 1 up from the absolute minimum as I think the paper actually measures 0.37
I can get away w/ a 4 setting w/ cut sheet of that paper on a 3880. If it's a fairly dark, heavily inked print, I may bump to 5. I've never needed >5 but as they say, YMMV
Thanks for the input. Which Platen Gap option do you have?
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Either Wide or Wider, I can check when home tonight
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The options on the P-800 are "Standard" and "Wide". Use wide and set the paper thickness as I suggested above - let us know what happens.
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I had the same issue with the same printer/paper combination. See here: http://forum.luminous-landscape.com/index.php?topic=106054.0
With the platen gap set at "Wide" and the paper thickness at 5, I'm able to output clean prints as long as I carefully de-curl the paper. If I don't make sure the paper is perfectly flat, I do occasionally get a head strike with those settings. I'm mostly printing on 13x19 cut sheets through the front loader.
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The options on the P-800 are "Standard" and "Wide". Use wide and set the paper thickness as I suggested above - let us know what happens.
I will try that. I've tried Harman FB Gloss AL as well and got headstrikes on that paper too.
I've read somewhere that the Windows driver for the P800 does have Wider and Widest as options for the Platen Gap? Does any one run it on Windows and can confirm?
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Update: Just printed on the Canson Baryta with platen gap set to Wide and paper thickness set to 10 mm and I still get headstrikes. There is something really wrong here I think.
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Can you set Wider/Widest gap from the front panel? And definitely try reverse-curl moments before paper insertion.
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Can you set Wider/Widest gap from the front panel? And definitely try reverse-curl moments before paper insertion.
I have searched for that setting but I can't find it in the printer. There is a setting called "Thick Paper" which I tried, but it didn't solve the problem.
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I don't run this printer on Windows so I can't see what it provides for platen gap settings, but you should be able to find that by opening the appropriate dropdown in the driver menu on your computer to see. Set it to the widest it allows from the computer and see what happens. This paper should work fine in that printer - but as Howard says, if there is curl, try to de-curl it first.
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Are these boxed sheets or cut off a roll?
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paper being stored in original poly bag?
do you have a read on the humidity in the room? Maybe the paper is 'dry' and when moistened by ink it swells or something? (really really reaching here ;) )
So it's *only* Canson Baryta? Did you check any others?
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I don't run this printer on Windows so I can't see what it provides for platen gap settings, but you should be able to find that by opening the appropriate dropdown in the driver menu on your computer to see. Set it to the widest it allows from the computer and see what happens. This paper should work fine in that printer - but as Howard says, if there is curl, try to de-curl it first.
Ok, I know where the setting is in the printer driver on the computer. But I don't find it on the printer itself.
There's no curl on the paper. They are very flat out of the box. Thanks!
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Are these boxed sheets or cut off a roll?
These are all boxed sheets in A2 size. Tried with both Canson Baryta and Harman FB Gloss.
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paper being stored in original poly bag?
do you have a read on the humidity in the room? Maybe the paper is 'dry' and when moistened by ink it swells or something? (really really reaching here ;) )
So it's *only* Canson Baryta? Did you check any others?
Yeah, they are stored in the bag as they was delivered. I don't have any control over humidity in my space, neither do I have a reader for that.
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I had a similar problem with Epson R3000 and Red River San Gabriel paper (13x19). Never found a workable printer setting but I did find a workable solution.......simply using a support ( i.e. like the top of the paper box) in the output tray. It's worked for me for roughly 3 years now.......maybe not the preferred solution but it could be worth a try.
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that trick usually solves the end of the paper headstrike scenario where the paper is effectively hanging and then starts bending downward as it passes through the printer.
From the OPs picture, it seems like the strikes are right in the center, as though the paper came off a roll and had a hump in the middle
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Having tried everything I can think of and some of your tips I just can't get this paper / printer combo to work. I'm thinking of returning it and wait for the Canon Pro 1000. It will be available in February here in Europe.
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Perhaps it would be best to contact tech support once again.
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I have tried that but they are really not interested in helping out with third party papers. :(
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What makes you think there won't be some other weird problems w/ the Canon 1000 ?
There are a number of papers that are very similar to the Canson that may not have issue.
You haven't ruled out simply a 'defective' batch of Canson Baryta paper.
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Ah! Well, have you had the same problem with Epson paper of similar character to the 3rd party paper giving you the problem?
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What makes you think there won't be some other weird problems w/ the Canon 1000 ?
There are a number of papers that are very similar to the Canson that may not have issue.
You haven't ruled out simply a 'defective' batch of Canson Baryta paper.
I have tried papers from two different boxes of Canson Baryta (from different suppliers). I have also tried the Harman FB Gloss and got the same problems on that paper.
From what I have read the Pro 1000 has a vacuum feed system that holds the paper in place just as on large format printers. It's a guess, but I think that would eliminate the problem. Or make it very less likely to happen.
I like the Canson best of all Baryt papers I have seen, and I have seen many.
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Ah! Well, have you had the same problem with Epson paper of similar character to the 3rd party paper giving you the problem?
The only Epson paper I have is the Premium Luster and that one comes through clean. However, it's much thinner.
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Another observation that may be of interest to some is that the P800 does produce the same "pizza wheel" marks as the 3800/3880. They are showing up on the Baryta.
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I've run a fair bit of Baryta and even heavier papers through the P800 and not experienced pizza wheels. If you like the Canson Baryta Photographique, you may wish to try Ilford Gold Fibre Silk, which is almost the same. See whether you get strikes with that one.
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I've run a fair bit of Baryta and even heavier papers through the P800 and not experienced pizza wheels. If you like the Canson Baryta Photographique, you may wish to try Ilford Gold Fibre Silk, which is almost the same. See whether you get strikes with that one.
Have you tried printing a really dark image with dense blacks? If you look at what happens to the print after the printhead section, ie the pizza wheels, it's not a surprise that these ones show up.
They are not visible in lighter areas, only dark. And under a good light source, but they are there.
I have a good stock of Baryta Photographique and for me to switch to another paper would be pricey, that's why I'm thinking about returning it.
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Yes, and no pizza wheels.
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I suggest buying some Epson Exhibition Fiber paper, similar thickness, probably a little less flat in my experience. If you have the same problem, Epson tech support will be forced to cooperate, I'd think.
Also, just FYI, I'm having no problems with Canson or Ilford baryta papers on my P600. Normal platen gap, paper thickness set to 5, high speed turned off. I did have "tail end" of paper strikes at default "3" paper thickness.
Rand
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I have tried papers from two different boxes of Canson Baryta (from different suppliers). I have also tried the Harman FB Gloss and got the same problems on that paper.
From what I have read the Pro 1000 has a vacuum feed system that holds the paper in place just as on large format printers. It's a guess, but I think that would eliminate the problem. Or make it very less likely to happen.
I like the Canson best of all Baryt papers I have seen, and I have seen many.
I am on the same path, having exactly the same problem with Hahnemühle Fine Art Baryta in my R3000. I, too, am looking at the Canon Pro 1000 for a solution.
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It appears the printer may have a defect in the transport mechanism or you may have something stuck in there. A small piece of tape, etc- if the problem persists on Exhibition Fiber that would validate it. It should handle that paper just fine.
Have you contacted the dealer? they may be willing to help you out.
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Just an FYI to the OP. I bought and installed an SC P800 today. Ran calibration image test prints on Canson Baryta Photographique, Ilford Gold Fibre Silk and Hahn Fine Art Baryta Satin. Paper thickness setting to "5," platen gap normal.
ZERO head strikes.
I'm guessing your printer has issues. Do test with Epson Exhibition Fiber... if you get the same head strike behavior Epson will have to take action.
Good luck in sorting it out and please keep us informed as you work toward resolution.
Rand
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So some observations with the Exhibition Fiber;
1) No headstrikes whatsoever
2) Pizza wheel marks are present on deep black parts also on this paper
The Exhibition Fiber is however a bit to blueish for my taste (OBA) so it's not an option for me.
I'm returning the printer this week and wait for Canon.
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Hi Kevin,
I'm printing through Lightroom and with the Epson Driver (latest version) on OSX El Capitan.
There are my settings;
Papersize: A2
Profile: Cansons for the printer/paper combo
Resolution: 2880
Paper type: Ultra Premium Luster
High-Speed: Off
Platen Gap: Wide
Paper thickness: 5
I have mostly tried the front feeding.
I know UPL is a common "Paper type" for 3rd party papers and works well with other Epson printers. However in this case could this setting be overriding the platen and thickness settings. e.g. the Exhibition Fiber setting worked on that thicker paper. Just a thought....
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probably printer defect, but could you check the quality setting ? set to quality instead of speed.