Canon Pro-4000 bottom feeder

[Ryan Mack]

Can anyone tell me if the black plastic paper feeder under the Pro-4000 is used only by the optional second paper feeder or if it used during printing with sheet feeder or primary roll feed? During setup the right side of it was damaged and I am trying to figure out if it's possible to use the printer before the tech comes and replaces it.

[I.T. Supplies]

The bottom feeder is only for use with the secondary roll unit.  It will not work otherwise as the roll unit has a power connector which will than activate the rollers to accept from it.  The sheets will only feed in the section under the cover on top where the roll comes out.  There is an orange line at the right and one under the rollers that feed the paper coming out.  These lines are the guide for the sheets.

[Ryan Mack]

It does look like this bottom feeder is used as the pass through slot for sheet fed paper. I believe the missing wheels aren't supposed to be there because it's past the right edge of the paper but the damage may introduce a bit more friction on the print surface of the paper which worries me.

[I.T. Supplies]

You can surely verify this with Canon on the safe side since large enough sheets will be pushed down that area and since it's a new unit, any repair will be covered under the warranty via Canon.

[Geoff Wittig]

Can anyone tell me if the black plastic paper feeder under the Pro-4000 is used only by the optional second paper feeder or if it used during printing with sheet feeder or primary roll feed? During setup the right side of it was damaged and I am trying to figure out if it's possible to use the printer before the tech comes and replaces it.

Those little rollers are a major pain when you're first setting up the printer. They're fragile little plastic parts that loosely pop into their mounting slots, and they're level with the very bottom of this massive +200 lb./100 kg. hunk of plastic and metal. When my Pro2000 was delivered, it came in the back of a tractor trailer that stopped at the end of our 700 foot driveway. We had to un-box it at the roadside and gently lift the bare printer into the back of my daughter's SUV. Five of those little rollers were knocked loose by the rubber floor mat of the vehicle despite very careful handling. They all popped back into place just fine and all is well, but it's a pretty stupid piece of industrial design because it's nearly impossible to avoid knocking them loose when you set the printer down prior to putting it on its stand. And putting the printer down on the floor is basically unavoidable if you don't have the luxury of a loading dock to un-box and assemble the printer and its stand.