At one period of his younger life my wife's brother worked for the public sector as a surveyor. Came the day he was 'invited' to add to a claim by his 'superior' that the department was understaffed and overworked. He responded by remarking that he always had plenty of time to complete the Glasgow Herald crossword (quite tough in the pre-dumbing down era) every morning... That did not go down well, despite it being true. What was going down well, and about to go down much better, was that the upper levels were getting responsibility payments based on the size of their departments.
Shortly afterwards he left the public sector and set up in his own right and became very, very successful, thank you very much. It's in the mindset. For both options.
In the same area, I had opportunity to make an official protest about the high rates being applied to the studio I was renting. I was given a time and turned up in the town hall and waited my turn in the gallery to be called to state my case. When my turn came, I began to say my piece and realised, quite soon, that the entire table of heads that was meant to settle my case, was ignoring me in totality: not one face acknowledged my existence, said good morning, nor gazed into my eyes at any time. They were all in conversation with one another (the bench, not my eyes).
Naturally, I got absolutely nowhere with my plea.
Folks, in Scotland as anywhere else, unless you have organized and orchestrated money behind you, you don't exist.
Rob C