Luminous Landscape Forum

Equipment & Techniques => Medium Format / Film / Digital Backs – and Large Sensor Photography => Topic started by: simplify on October 14, 2009, 06:06:57 pm

Title: Phase One Sensor Scratch
Post by: simplify on October 14, 2009, 06:06:57 pm
The other day I was removing my P45+ from a Hasselblad 503 to attach it to a 903 SWC, as I removed the back it slipped and the sensor glass hit one of the metal attachment prongs on the hassy.  It put a good 1/16th inch scratch on the sensor glass.  I am waiting for word from my dealer and phase one about the ballpark cost.  
I am getting impatient. Has anyone here ever put a small scratch in a phase one sensor?  Do you have any idea how much phase will charge me to repair this?  Is it hundreds of dollars, or thousands?  I am thinking the latter.
Any user experience or dealer knowledge would be great.
Thanks,
Title: Phase One Sensor Scratch
Post by: BlasR on October 14, 2009, 06:14:24 pm
Quote from: simplify
The other day I was removing my P45+ from a Hasselblad 503 to attach it to a 903 SWC, as I removed the back it slipped and the sensor glass hit one of the metal attachment prongs on the hassy.  It put a good 1/16th inch scratch on the sensor glass.  I am waiting for word from my dealer and phase one about the ballpark cost.  
I am getting impatient. Has anyone here ever put a small scratch in a phase one sensor?  Do you have any idea how much phase will charge me to repair this?  Is it hundreds of dollars, or thousands?  I am thinking the latter.
Any user experience or dealer knowledge would be great.
Thanks,


I think Mr. Michael Reichmann  had a problem like that

with p45+ and I think he say $1500 or 2000 was the cost

good luck

BlasR
Title: Phase One Sensor Scratch
Post by: DavidP on October 14, 2009, 06:14:28 pm
I should wait and let a dealer chime in, but I think hundreds is more like it. They seem to replace the sensor glass anytime it goes in.
I scratched the one on my old back but fortunately it was on the edge where it did not show, V series hasselblad, very easy to do.
has to go back to Denmark though.
Title: Phase One Sensor Scratch
Post by: chiek on October 14, 2009, 11:12:35 pm
I heard P45H IR filter replace charge is 1000EURO + going/return shipping.

adn 2~3 weeks.

JK
Title: Phase One Sensor Scratch
Post by: digitalcameraman on October 15, 2009, 06:25:38 am
Quote from: simplify
The other day I was removing my P45+ from a Hasselblad 503 to attach it to a 903 SWC, as I removed the back it slipped and the sensor glass hit one of the metal attachment prongs on the hassy.  It put a good 1/16th inch scratch on the sensor glass.  I am waiting for word from my dealer and phase one about the ballpark cost.  
I am getting impatient. Has anyone here ever put a small scratch in a phase one sensor?  Do you have any idea how much phase will charge me to repair this?  Is it hundreds of dollars, or thousands?  I am thinking the latter.
Any user experience or dealer knowledge would be great.
Thanks,



The cost to replace a filter on most all Phase One cameras is $1,250. Just had one replaced for a customer. Takes about 10 days from time it leaves US to the time it gets back to the US. SOmetimes if you have a Value Added Warranty they will send loaner.

Good Luck