Luminous Landscape Forum

Raw & Post Processing, Printing => Printing: Printers, Papers and Inks => Topic started by: BobbyT on September 24, 2009, 11:30:23 am

Title: Epson 3800 Maintenance Request
Post by: BobbyT on September 24, 2009, 11:30:23 am

When I turn on my Epson 3800 now I get the message "Maintenance Request 0088" on the status panel.  I can't find this number in the printer book anywhere and Epson has not yet answered my e-mail.  Any ideas what I need to buy to satisfy this problem?

Thanks

Title: Epson 3800 Maintenance Request
Post by: duraace on September 27, 2009, 07:35:07 pm

Quote from: BobbyT

When I turn on my Epson 3800 now I get the message "Maintenance Request 0088" on the status panel.  I can't find this number in the printer book anywhere and Epson has not yet answered my e-mail.  Any ideas what I need to buy to satisfy this problem?

Thanks

I had a similar error out of the box, when I got my 3800. I called Epson tech support and was rooted to someone in California, probably because the 3800 is a pro printer. He said these codes are not public, and arrange to take it into a repair depot. I thought the service was great, even though the bad luck with the error. It's been working perfect since and produces incrdible images.

Title: Re: Epson 3800 Maintenance Request
Post by: donbga on January 30, 2017, 02:48:20 pm

This error per the Epson service manual on page 67 means:

NOTE : Ex): When "Maintenance Request 0088" is displayed. As "0088" in hexadecimal means "1000 1000" in binary, you can find out the code is assigned to Bit-3 and Bit-7 referring to the above table. In this case, two errors are occurring simultaneously. (Bit-3: battery exhaustion/ Bit-7: the date and time has not been set.)

So three questions arrise:

1) Where is the battery located?
2) What kind of battery is required?
3) How to set the RTC to augment date and time.

Title: Re: Epson 3800 Maintenance Request
Post by: howardm on January 30, 2017, 02:55:43 pm

last time I looked, the battery type and the steps needed were in the service manual.

Here is my collection of 38xx service manual info:

https://app.box.com/s/m21zhqt4a8r0ojatrhxylawb5ci6d76f

Title: Re: Epson 3800 Maintenance Request
Post by: donbga on January 30, 2017, 03:41:02 pm

Quote from: howardm on January 30, 2017, 02:55:43 pm

last time I looked, the battery type and the steps needed were in the service manual.

Here is my collection of 38xx service manual info:

https://app.box.com/s/m21zhqt4a8r0ojatrhxylawb5ci6d76f

Ahh thank you my PDF file was corrupted.

Don Bryant