Pages: [1]   Go Down

Author Topic: LR 6 CC - where is Help?  (Read 2947 times)

PeterAit

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 4559
    • Peter Aitken Photographs
LR 6 CC - where is Help?
« on: April 24, 2015, 08:08:11 am »

When I select Help->LightRoom Help I get a message that the server at community.stage.corp.adobe.com cannot be found. Other web sites are fine. Any ideas what gives? THx.
Logged

Steve House

  • Full Member
  • ***
  • Offline Offline
  • Posts: 247
Re: LR 6 CC - where is Help?
« Reply #1 on: April 24, 2015, 08:19:53 am »

Same experience here
Logged

RikkFlohr

  • Full Member
  • ***
  • Offline Offline
  • Posts: 209
  • Adobe, Inc. - Photography Products
    • Rikk Flohr's Website
Re: LR 6 CC - where is Help?
« Reply #2 on: April 24, 2015, 09:16:23 am »

The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken
Logged
Rikk Flohr
Quality Engineer Customer Advocate - Photography Products
Adobe

digitaldog

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 20646
  • Andrew Rodney
    • http://www.digitaldog.net/
Re: LR 6 CC - where is Help?
« Reply #3 on: April 24, 2015, 10:28:31 am »

The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken
Kind of shocking Adobe would release the product this way! I too tried the Help to figure out how to reindex Face Detection which apparently we can't do. Got a dead page like the others. Not good. There's enough FUD out there about LR6, Adobe shouldn’t be pouring gas on the fire by doing something this dumb. 
Logged
http://www.digitaldog.net/
Author "Color Management for Photographers".

PeterAit

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 4559
    • Peter Aitken Photographs
Re: LR 6 CC - where is Help?
« Reply #4 on: April 24, 2015, 10:39:53 am »

The Help link is a known issue and will be fixed in an upcoming release.
http://feedback.photoshop.com/photoshop_family/topics/link-to-help-in-lightroom-6-is-broken

So let me get this straight. Adobe can create a complex, sophisticated, and excellent program such as LR but cannot get a simple  link right and, given that it is wrong, cannot implement a simple URL redirect? Well, I guess it's better than having a crappy program with a working help link  :-\.
Logged

Bryan Conner

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 539
    • My Flickr page
Re: LR 6 CC - where is Help?
« Reply #5 on: April 24, 2015, 11:02:48 am »

maybe their link to the page on how to create a proper link was broken.... 8)
Logged

MBehrens

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 321
Re: LR 6 CC - where is Help?
« Reply #6 on: April 24, 2015, 11:09:41 am »

These things get over looked really easily.

Does anyone have a good link for Bug Reports. I went to the Adobe site and tried navigating the Support tree to find it and that was an unfulfiling experience.

Thx MB
Logged

Eric Myrvaagnes

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 22814
  • http://myrvaagnes.com
    • http://myrvaagnes.com
Re: LR 6 CC - where is Help?
« Reply #7 on: April 24, 2015, 11:10:31 am »

So now it comes out: We, the first purchasers, are the real beta testers.  :'(
Logged
-Eric Myrvaagnes (visit my website: http://myrvaagnes.com)

rdonson

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 3263
Re: LR 6 CC - where is Help?
« Reply #8 on: April 24, 2015, 11:38:40 am »

Yep. Lr CC/6 is very rough around the edges. 

This doesn't seem like an X.0 release at all.  It seems more like a platform update release with bug fixes and additional features in the pipeline already. 

C'mon Lr 6.1 !!!!
Logged
Regards,
Ron

RikkFlohr

  • Full Member
  • ***
  • Offline Offline
  • Posts: 209
  • Adobe, Inc. - Photography Products
    • Rikk Flohr's Website
Logged
Rikk Flohr
Quality Engineer Customer Advocate - Photography Products
Adobe

Jeremy Roussak

  • Administrator
  • Sr. Member
  • *****
  • Offline Offline
  • Posts: 8961
    • site
Re: LR 6 CC - where is Help?
« Reply #10 on: April 24, 2015, 12:00:59 pm »

So now it comes out: We, the first purchasers, are the real beta testers.  :'(

And you are surprised because ... ?

Jeremy
Logged

MBehrens

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 321
Re: LR 6 CC - where is Help?
« Reply #11 on: April 24, 2015, 01:18:24 pm »

Thanks Rikk!
Logged

Simon Garrett

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 742
Re: LR 6 CC - where is Help?
« Reply #12 on: April 24, 2015, 03:58:44 pm »

So now it comes out: We, the first purchasers, are the real beta testers.  :'(

Like it or not, for large scale software, early adopters are beta testers. 

However, a faulty link to a help page may not be the worst ever bug, as a couple of seconds Googling gets you a work-around:

Logged
Pages: [1]   Go Up