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Author Topic: Why can't I select art media? Epson 4900  (Read 515 times)

Chacaboy

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Why can't I select art media? Epson 4900
« on: March 01, 2015, 05:33:36 pm »

I'm trying to get prints out on deadline on an Epson 4900 using Harmon/Hann Matt Cotton Smooth. I'm in Mac 10.7, CS5 using an up to date profile from Hahnemuhle letting Photoshop do the color.  I've switched to matt inks. I want to choose Velvet Fine Art for media type and it's grayed out. What am I missing…? getting a bit desperate as Epson pro tech support is closed on Sunday… thanks in advance!!!
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howardm

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Re: Why can't I select art media? Epson 4900
« Reply #1 on: March 01, 2015, 05:46:36 pm »

check the paper feed path.  I can't say about the 4900 but on the 38xx, you MUST select the REAR paper feed path (done at the Page Setup via a submenu for the size in question).  If you're running on roll paper, I can't say.

Chacaboy

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Re: Why can't I select art media? Epson 4900
« Reply #2 on: March 01, 2015, 05:52:20 pm »

That was it.. It has to be manual feed. THANKS
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