Topic: Delete cookies & cache! (Read 3937 times)

Christopher Sanderson · « **on:** February 14, 2015, 08:03:45 pm »

I had difficulty logging on - but deleting all cache and cookies from luminous-landscape and re booting the browser did the trick.

JV · « **Reply #1 on:** February 14, 2015, 08:09:40 pm »

Quote from: Chris Sanderson on February 14, 2015, 08:03:45 pm

I had difficulty logging on - but deleting all cache and cookies from luminous-landscape and re booting the browser did the trick.

Deleting the LL cookie and re-starting the browser does it.

But when I move from the Forums to LL Home I seem to loose the logon information again and need to do the above once more...

Kevin Raber · « **Reply #2 on:** February 14, 2015, 08:17:16 pm »

We are aware that some folks are having problem and need to re-logo. Our guys are looking at this. Not everyone is having the issue. I suggest rebooting the web browser and also the computer. We'll see if we can track it down on our end.

Kevin Raber

Christopher Sanderson · « **Reply #3 on:** February 14, 2015, 08:18:37 pm »

Yep - I am having the same issue.

Grrrrremlins!

Michael West · « **Reply #4 on:** February 14, 2015, 08:26:35 pm »

I logged on. went from the orum to the main page..and was then asked to log in again..and again when returning to the forum section

"If at first you don't succeed..it may be the software."

davidh202 · « **Reply #5 on:** February 14, 2015, 08:39:39 pm »

Cannot log on at all in IE11, can on Chrome but no images show only dead end links again with no images

Michael West · « **Reply #6 on:** February 14, 2015, 08:41:13 pm »

I got the runaround using chrome....got on post hast using Safari

greyscale · « **Reply #7 on:** February 14, 2015, 09:19:08 pm »

Am typing this using Safari on a Macbook, Firefox will not allow me to login. yes, I deleted all FF cookies and cache.

greyscale

David Sutton · « **Reply #8 on:** February 14, 2015, 09:38:44 pm »

The new site looks good.
I can log in once and then have to re-delete the LL cookies before I can log in again. Firefox 35.0.1

Edit: I have the same problem with Internet Explorer, which has no scripting or other security plug-ins installed. Weird.

greyscale · « **Reply #9 on:** February 14, 2015, 10:25:15 pm »

Now able to login using Firefox. I noticed that the message post time is way off. My first post is marked at 02:15AM. I'm on eastern standard time in NJ,USA
time is now 10:24PM.

greyscale

Colorado David · « **Reply #10 on:** February 14, 2015, 10:31:32 pm »

Safari user. I followed the instructions to delete cookies and clear the cache. I can log in, but can't see photo images in posts. I can't log in at all on my iPhone 5s. Just in case you wanted to collect data and know what users are experiencing. Thanks very much.

Colorado David · « **Reply #11 on:** February 14, 2015, 10:35:43 pm »

As soon as I posted the above comment, the system automatically logged me out and I had to empty the cache and delete the cookies before I could log in again.

Kevin Raber · « **Reply #12 on:** February 14, 2015, 10:41:16 pm »

Please bear with us on the log on issue. We are working on a fix for it plus image uploading. We will get it sorted out. I know it is frustrating.

As the expression goes, we have our best people on it.

Kevin Raber

Colorado David · « **Reply #13 on:** February 14, 2015, 10:57:20 pm »

I know you're working on it. I just thought it might help to know what some people are experiencing.

dchew · « **Reply #14 on:** February 15, 2015, 05:06:09 am »

Some more info:
On my iPad, I delete history and cookies which lets me log in, but soon after it treats me as a guest. Then I have to delete history again.

If I log in using the upper right, I seem to stay logged in longer -at least long enough to post. If I use the login link where you can "stay logged in" I get kicked out as soon as I go to another page in the forum.

Dave

Kevin Raber · « **Reply #15 on:** February 15, 2015, 07:55:54 am »

Thanks Dave . . . On my browser (Safari) it has been stable and I have been signed in all night. We'll continue to test and work on this through the day.

Kevin RAber

mcbroomf · « **Reply #16 on:** February 15, 2015, 08:15:56 am »

I can login on Chrome after clearing cookies etc, as others I lose login when I go to the home page but when I try to login again it tells my PW is incorrect. If I clear cookies etc again and restart Chrome I can login again. I've tested this and it's repeatable if that's any help. I plan to just stay on the forum pages for now

Rhossydd · « **Reply #17 on:** February 15, 2015, 08:48:59 am »

Yes, all a mess of cookies preventing logins.

Using Firefox here. Same loss of login on Chrome.

Go to the front page and loose status.

CptZar · « **Reply #18 on:** February 15, 2015, 08:52:20 am »

I managed to lock in with Chrome. However I had to change my password. The system would only accept min 8 letters and a number or other signs. Less would be safe enough too for a forum. One more I will have to remember...

dchew · « **Reply #19 on:** February 15, 2015, 09:08:10 am »

Quote from: Kevin Raber on February 15, 2015, 07:55:54 am

Thanks Dave . . . On my browser (Safari) it has been stable and I have been signed in all night. We'll continue to test and work on this through the day.

Kevin RAber

FYI, just logged in using safari on my MBP. No issues, keeps me logged in. Meanwhile logging in from the iPad is still unstable.

Edit: Maybe not so fast. I tried to log in from my iPad again, and I think that kicked me off from being logged in on my MBP. I had to then delete cookies and data on the MBP. Also, after resetting I logged in, then logged out on purpose. Could not log back in without the delete dance. But there is definitely a difference between the iPad and the MBP. iPad won't stay logged in. I wonder if it is somehow iCloud related (I use iCloud).

Dave

Author Topic: Delete cookies & cache! (Read 3937 times)