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Author Topic: Ink expired in Z3100  (Read 24048 times)

Ernst Dinkla

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Re: Ink expired in Z3100
« Reply #60 on: January 11, 2015, 04:44:03 pm »

No : when it's a roll, I cannot print. Roll is never properly feeding itself, as said.
Only can print ont sheets.

From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #61 on: January 11, 2015, 04:46:07 pm »

I was hoping you would turn up Ernst. Good idea.

Edit:  Here is a replacement if you need it
« Last Edit: January 11, 2015, 04:56:46 pm by Mark Lindquist »
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Mark Lindquist
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Phil Indeblanc

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Re: Ink expired in Z3100
« Reply #62 on: January 11, 2015, 04:57:41 pm »

I couldn't tell you if its a switch or software, but I think the drivers maybe poorly written. Even on the Win side...

I too had an issue late last night. All a sudden (in Win7x64) it wouldn't send the job to the printer. It first wouldn't show a HP Preview, which I always want to see.
So I reinstalled the driver (along the existing , with different name), and I got it up to the HP Preview, but...The window pops up without the image showing..Its blank,as if I'm printing a blank image.
At least its a step further. I'll be posting a new thread if I can't figure it out :-)
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canto

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Re: Ink expired in Z3100
« Reply #63 on: January 11, 2015, 05:57:22 pm »

Actually, I wouldn't ever print from preview.  HP used to recommend printing out of Adobe Acobat, but I never tried that.

I am not clear what exactly is happening, when you say is stuck....

From the front of the printer panel, can you find anywhere that allows you to clear jobs?

Maybe you have something pending or whatever.  Check this aspect out.

 

Nothing pending.
I launch printing, and progress bar in printing dialog displays name of job but is not progressing.
When I had normal print job, progress bar was very fast and printing began after a few seconds.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #64 on: January 11, 2015, 06:18:59 pm »

OK, if it will print from preview but not from Photoshop, I maintain there is something screwy with Photoshop then.  As much trouble as you're having, I'd uninstall an reinstall Photoshop.
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Mark Lindquist
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canto

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Re: Ink expired in Z3100
« Reply #65 on: January 12, 2015, 01:06:21 am »

OK, if it will print from preview but not from Photoshop, I maintain there is something screwy with Photoshop then.  As much trouble as you're having, I'd uninstall an reinstall Photoshop.

Even with Preview not, it won't print. So I can print sheets, and I could print juste once on a roll with Preview. Now back to problems…
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canto

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Re: Ink expired in Z3100
« Reply #66 on: January 12, 2015, 01:42:05 am »

From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots

Machine has been entirely cleaned, revised,  and several parts changed 3 months ago. Paper path or sensors should not be dirty.
« Last Edit: January 12, 2015, 03:24:35 am by kantx »
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canto

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Re: Ink expired in Z3100
« Reply #67 on: January 12, 2015, 04:13:06 pm »

Nothing changed. Film and paper path are cleaner than my baby's cheek.
Always the same shitty routine with loading paper, front panel asking to lift lever to re-check hubs when HUBS ARE PERFECTLY TIGHT AND FIT,
then asking to lift lever to unload paper because it's too far from blue line. I will DITCH the bloody printer.
« Last Edit: January 12, 2015, 04:37:10 pm by kantx »
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canto

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Re: Ink expired in Z3100
« Reply #68 on: January 12, 2015, 05:01:18 pm »

From time to time issues related to media feeding were solved by cleaning and checking the small switch that is located in the media insert slit at the back of the machine.
If media, rolls or sheets, is inserted the switch goes forward and that is the signal for the printer to grab the media with the media transport axle. With sheets the same switch flips upwards when the trailing edge of the paper is reached, when the sheet is pulled back again the switch bends in the opposite direction. With rolls the switch is kept in the forward position, I can not explain how your problem could be caused by this switch, broken or filthy, but in cases where sheets were not properly accepted and rolls were, it was often this switch that was the cause.


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots

Ernst,
I cannot see any switch in the media insert slit. Upside, I see large rolls (perfectly clean). But no switch whatsoever…
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Phil Indeblanc

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Re: Ink expired in Z3100
« Reply #69 on: January 12, 2015, 05:12:53 pm »

Its about 9cm out right from where your edge of paper on roll starts. a bit deeper in and on top. At least that is where I see one thing.
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canto

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Re: Ink expired in Z3100
« Reply #70 on: January 12, 2015, 06:05:12 pm »

Its about 9cm out right from where your edge of paper on roll starts. a bit deeper in and on top. At least that is where I see one thing.

OK, I've seen it : it's perfectly clean and functional.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #71 on: January 12, 2015, 06:19:55 pm »

I've been printing all day on my little 24" Z3200 and right as I was finishing - 2 prints to go, the front panel tells me I need to load a new roll.  There is a 13 x 19 sheet fully loaded. 

I turned it off from the front panel, switched off the toggle switch, unplugged and went away.  Came back a minute later, plugged back in, switched toggle on, the printer ejected the paper.  I reloaded the paper and all was fine.

Load a sheet.  Do what I did above.  When it comes back on, try loading a roll again.

If it fails, turn the printer off and follow the wire lead of the media sensor switch and unplug it.  Then replug the switch.  Turn printer back on, then retry.  If you can't get it, call a tech.  You're killing youself and loosing valuable work time.  Let someone qualified fix it.....
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Mark Lindquist
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canto

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Re: Ink expired in Z3100
« Reply #72 on: January 13, 2015, 03:42:14 am »

I've been printing all day on my little 24" Z3200 and right as I was finishing - 2 prints to go, the front panel tells me I need to load a new roll.  There is a 13 x 19 sheet fully loaded.  

I turned it off from the front panel, switched off the toggle switch, unplugged and went away.  Came back a minute later, plugged back in, switched toggle on, the printer ejected the paper.  I reloaded the paper and all was fine.

Load a sheet.  Do what I did above.  When it comes back on, try loading a roll again.

If it fails, turn the printer off and follow the wire lead of the media sensor switch and unplug it.  Then replug the switch.  Turn printer back on, then retry.  If you can't get it, call a tech.  You're killing youself and loosing valuable work time.  Let someone qualified fix it.....

Where can I find the media sensor switch. Do you have a photo ?
Reply by HP this morning : your machine is obsolete, we cannot fix it. Machine has been bought new in 2009. Those bastards did not find it obsolete when they did a maintenance billed 900 euros last october…
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Ernst Dinkla

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Re: Ink expired in Z3100
« Reply #73 on: January 13, 2015, 05:11:10 am »

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canto

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Re: Ink expired in Z3100
« Reply #74 on: January 13, 2015, 05:49:48 am »

http://www.luminous-landscape.com/forum/index.php?action=printpage;topic=69551.0


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots

As said, the switch on my machine is not dirty and not stuck. It's perfectly clean, mobile and clicking back vertically when left free : I tested it a dozen times with a ruler : it goes down completely then flips back vertically instantly. I doubt this is the cause. Moreover, the other member who dismounted the whole thing never solved his problem.
« Last Edit: January 13, 2015, 06:13:22 am by kantx »
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Phil Indeblanc

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Re: Ink expired in Z3100
« Reply #75 on: January 13, 2015, 06:43:07 am »

This must be frustrating.

Specially since you already had the service. That service should be under some sort of warranty.
Could your last maintenance triggered something? You needed a new motherboard? Why?

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Ernst Dinkla

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Re: Ink expired in Z3100
« Reply #76 on: January 13, 2015, 07:35:52 am »

That ruler does not tell you whether the corresponding signals are produced. That the forum thread quoted did not solve the issue is not representative for the cases were it did solve similar issues. Elimination of a possible cause helps too en route to solve your problem. Getting your hands dirty on the machine may be a better way than hitting buttons on your keyboard in a to me unfriendly attitude.


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots
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canto

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Re: Ink expired in Z3100
« Reply #77 on: January 13, 2015, 08:21:49 am »

That ruler does not tell you whether the corresponding signals are produced. That the forum thread quoted did not solve the issue is not representative for the cases were it did solve similar issues. Elimination of a possible cause helps too en route to solve your problem. Getting your hands dirty on the machine may be a better way than hitting buttons on your keyboard in a to me unfriendly attitude.


Met vriendelijke groet, Ernst

http://www.pigment-print.com/spectralplots/spectrumviz_1.htm
December 2014 update, 700+ inkjet media white spectral plots

I'm not competent to dismount and unplug that switch cable. I have a tech coming back tomorrow.
I have a car but I don't repair it myself…
As for repair warranty, it's valid 3 months, and it's over since just 10 days. My luck…
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canto

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Re: Ink expired in Z3100
« Reply #78 on: January 13, 2015, 08:22:33 am »

This must be frustrating.

Specially since you already had the service. That service should be under some sort of warranty.
Could your last maintenance triggered something? You needed a new motherboard? Why?



Machine had a series of errors causing all sorts of problems. After a while they decided to replace motherboard.
After that, it worked like a charm.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #79 on: January 13, 2015, 10:42:46 am »

If you can't get it, call a tech.  You're killing youself and loosing valuable work time.  Let someone qualified fix it.....

Machine had a series of errors causing all sorts of problems. After a while they decided to replace motherboard.
After that, it worked like a charm.

Yep - now you're cooking with gas.  Finally got there.  Happy printing - Mark

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Mark Lindquist
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