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Author Topic: Ink expired in Z3100  (Read 9267 times)

Mark Lindquist

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Re: Ink expired in Z3100
« Reply #40 on: January 11, 2015, 11:44:24 AM »

The address 192.168.20.10 is the primary DNS in printer.

OK, can you see the embedded web server in your browser?  Send a screen shot including the address in your browser.  I'm curious what you're seeing.

Edit: Does the front panel confirm this 192.168.20.10 address?


« Last Edit: January 11, 2015, 11:47:48 AM by Mark Lindquist »
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kantx

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Re: Ink expired in Z3100
« Reply #41 on: January 11, 2015, 12:20:20 PM »

OK, can you see the embedded web server in your browser?  Send a screen shot including the address in your browser.  I'm curious what you're seeing.

Edit: Does the front panel confirm this 192.168.20.10 address?




No web server embedded. Address is recognized in System Prefs > Printers under Ethernet, and functional (sheet loaded only).
Really puzzledÖ Why HP is not able to implement simple UI that works like Apple's ? Thanks to Carly FiorinaÖ
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chez

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Re: Ink expired in Z3100
« Reply #42 on: January 11, 2015, 12:34:50 PM »

Just to put my 2 cents into the thread. I use a 15' USB cable that I share between 3 printer, two of which are Z3100 printers and have no issues using the USB port. I think there are some other issues with your system and would personally put it back to the condition in which you used to print successfully and work from that known condition. Too many changes gets things out of control.
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kantx

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Re: Ink expired in Z3100
« Reply #43 on: January 11, 2015, 12:38:33 PM »

Just to put my 2 cents into the thread. I use a 15' USB cable that I share between 3 printer, two of which are Z3100 printers and have no issues using the USB port. I think there are some other issues with your system and would personally put it back to the condition in which you used to print successfully and work from that known condition. Too many changes gets things out of control.

Thank you.
Only problem is I did not changed anything between 3 weeks ago when roll of paper was properly loaded and printer printed on it and yesterday
when it did not.
Why it prints on sheets only now is beyond me.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #44 on: January 11, 2015, 12:46:28 PM »

Chez may be right - forget the Network printing - it's confusing.

Let's deal with the roll paper issue.

Go back to square one.  Plug in USB cord.

Turn Printer off, unplug - wait 60 seconds, plug back in reboot.

Go back to doing everything as you used to.

What are you doing differently when loading the paper?  What is different about anything you are doing from how you used to?

kantx

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Re: Ink expired in Z3100
« Reply #45 on: January 11, 2015, 12:51:34 PM »



Turn Printer off, unplug - wait 60 seconds, plug back in reboot.

I did turn it off more than one hour, plugged off, plugged on.

Go back to doing everything as you used to.

I didn't change a thing.

What are you doing differently when loading the paper?  What is different about anything you are doing from how you used to?

Nothing : I just load paper like I always did. Printer never displayed that absurd sequence of messages : "Load paper" (with the icon closing the sheet feeder, then the icon of a roll loading on the back, etc. Then : "Paper i too far from blue line".


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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #46 on: January 11, 2015, 01:08:35 PM »

When I load a sheet, I do the following:

Start sheet in rear, (not from tray, but through the slot above an unloaded roll below, resting the sheet on top of the roll).  Usually have to raise the sheet a little until it triggers the media sensor.

Beep.

Go to front panel, load sheet, load sheet with skew, then it asks what paper - choose paper.

Then it often rolls out the paper, then back in then it beeps and asks to raise lever and align paper to blue lines.

Do that and usually it is a successful load.

Sometimes I can get a successful load with the blue line thing.

Roll often works, except if it is not fully to the left or is wound funny on the core.  Then printer doesn't recognize it.

kantx

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Re: Ink expired in Z3100
« Reply #47 on: January 11, 2015, 01:16:13 PM »

When I load a sheet, I do the following:

Start sheet in rear, (not from tray, but through the slot above an unloaded roll below, resting the sheet on top of the roll).  Usually have to raise the sheet a little until it triggers the media sensor.

Beep.

Go to front panel, load sheet, load sheet with skew, then it asks what paper - choose paper.

Then it often rolls out the paper, then back in then it beeps and asks to raise lever and align paper to blue lines.

Do that and usually it is a successful load.

Sometimes I can get a successful load with the blue line thing.

Roll often works, except if it is not fully to the left or is wound funny on the core.  Then printer doesn't recognize it.


Same here.
Roll is perfectly neat, not wound funny, fully to the left.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #48 on: January 11, 2015, 01:27:49 PM »

Will the printer at least take the roll in from the back?

kantx

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Re: Ink expired in Z3100
« Reply #49 on: January 11, 2015, 01:39:11 PM »

Will the printer at least take the roll in from the back?

Yes, it says "Paper load", then paper advance is progressing, sometimes it even makes a cut of paper after correcting skew.
Sometimes it does not and says paper is too far from blue line, I have to lift lever and disengage paper rolling it back, then
the whole routine is repeating itself.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #50 on: January 11, 2015, 01:40:40 PM »

Sounds about right to me - most of the time the rolls load, but sometimes not.

But you can print, right?

kantx

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Re: Ink expired in Z3100
« Reply #51 on: January 11, 2015, 01:44:34 PM »

Sounds about right to me - most of the time the rolls load, but sometimes not.

But you can print, right?


No : when it's a roll, I cannot print. Roll is never properly feeding itself, as said.
Only can print ont sheets.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #52 on: January 11, 2015, 01:50:13 PM »

OK, as a last ditch effort, try fooling the printer as a test.

Go to the front panel and do this:

Paper>load paper>load sheet without skew>enter paper type, lift lever when asked and load the roll from back.

Just see what happens.  See if you can print.

Remember, just a test to fool the printer.  Maybe something will come out of it.

kantx

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Re: Ink expired in Z3100
« Reply #53 on: January 11, 2015, 03:33:13 PM »

OK, as a last ditch effort, try fooling the printer as a test.

Go to the front panel and do this:

Paper>load paper>load sheet without skew>enter paper type, lift lever when asked and load the roll from back.

Just see what happens.  See if you can print.

Remember, just a test to fool the printer.  Maybe something will come out of it.



Finally, it works. Uninstalling and reinstalling all printers from scratch did the trick. I printed on roll.
Thanks to you, because you insisted on a drivers bug. Thank you so much.

Update
In fact, problem half solved. Printing job has been done from Previoew in Mac. When trying to print from CC14 >Photoshop, printing is still freezing on print progress bar.
So Photoshop won't printÖ
« Last Edit: January 11, 2015, 03:55:46 PM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #54 on: January 11, 2015, 03:56:54 PM »

Finally, it works. Uninstalling and reinstalling all printers from scratch did the trick. I printed on roll.
Thanks to you, because you insisted on a drivers bug. Thank you so much.

I think Phil Indeblanc may have suggested it earlier, but we finally got there.  I'm glad it's back working.

By the way, is there still a little restaurant near St. Sulpice called L'ou Pescadou?

Years ago when I had a show in Paris frequented that little restaurant as it was inexpensive and owners were really nice.

Congrats on the printer working again.

-Mark

Edit:  Phil mentioned firmware, actually, not drivers, so I will take the credit after all, LOL.
BTW - don't upgrade the firmware not that you are running, even if you could find it, which I don't think anyone can...  The Z3100 stopped firmware updates quite a long time ago if I'm correct.
« Last Edit: January 11, 2015, 04:00:43 PM by Mark Lindquist »
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kantx

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Re: Ink expired in Z3100
« Reply #55 on: January 11, 2015, 04:03:49 PM »

Lou Pescadou in St-Sulpice.
http://www.tripadvisor.fr/ShowUserReviews-g187147-d742405-r194561145-Lou_Pescadou-Paris_Ile_de_France.html

Update
In fact, problem NOT solved. Tried a second printing job  from Preview in Mac. Stuck. When trying to print from CC14 >Photoshop, printing is also still freezing on print progress bar.
So back to square oneÖ
That's really impossibleÖ
« Last Edit: January 11, 2015, 04:13:01 PM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #56 on: January 11, 2015, 04:11:55 PM »

OK, I hate to say this, but you may have to uninstall then reinstall photoshop.  Sometimes the library gets screwed up.  I have done it and it worked.  You could try upgrading first.

Before you do anything, close out of photoshop, shut down your mac then reboot everything.

Try printing again.

If it won't print out of photoshop, try printing out of Lightroom.

Take this slow, one thing at a time, OK?

kantx

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Re: Ink expired in Z3100
« Reply #57 on: January 11, 2015, 04:14:02 PM »

OK, I hate to say this, but you may have to uninstall then reinstall photoshop.  Sometimes the library gets screwed up.  I have done it and it worked.  You could try upgrading first.

Before you do anything, close out of photoshop, shut down your mac then reboot everything.

Try printing again.

If it won't print out of photoshop, try printing out of Lightroom.

Take this slow, one thing at a time, OK?

I did a reboot of Mac after reinstalling drivers for printers.
I could uninstall CC14 but we'll see if it works.
But why won't it print from LR or Apple Preview either ?
« Last Edit: January 11, 2015, 04:17:51 PM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #58 on: January 11, 2015, 04:22:56 PM »

I did a reboot of Mac after reinstalling drivers for printers.
I could uninstall CC14 but we'll see if it works.
But why won't it print from LR or Apple Preview either ?

Actually, I wouldn't ever print from preview.  HP used to recommend printing out of Adobe Acobat, but I never tried that.

I am not clear what exactly is happening, when you say is stuck....

From the front of the printer panel, can you find anywhere that allows you to clear jobs?

Maybe you have something pending or whatever.  Check this aspect out.

 

Phil Indeblanc

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Re: Ink expired in Z3100
« Reply #59 on: January 11, 2015, 04:26:56 PM »

Mark is good! Few of the top guns on the forum with "Z-knowledge" , you kno wat I meanz,,hehehe...

Yes, I was referring to the calibration and firmware.
Your in good hands with Mark.

I must say, it is weird that this issue is happening all a sudden.
« Last Edit: January 11, 2015, 04:39:15 PM by Phil Indeblanc »
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