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Author Topic: Ink expired in Z3100  (Read 9249 times)

Mark Lindquist

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Re: Ink expired in Z3100
« Reply #20 on: January 10, 2015, 08:28:31 PM »

Mark,
The HP drivers are installed already. I've never used Apple drivers.
You don't seem to understand it's in System Preferences that the printer never appears when clicking on the "+" sign top add it.
It simply is not SEEN by the System Preferences. Instead, in USB, it's instantly recognized in System Preferences > Printers and Scanners.
Several users report Ethernet is unreliable on Z.

I understand fine.  All three of my Z Series printerrs are all working fine on windows and mac systems.
There are several ways to find your printer in system preferences.
Good luck.

kantx

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Re: Ink expired in Z3100
« Reply #21 on: January 11, 2015, 09:27:04 AM »

I confirm after reboot :
1. LAN is never seen in System Prefs
2. USB is instantly recognized
3. Printer is marked up and running in Printer Prefs
4. Printjob remain stuck (see attachment)
5. 5 hours lost so far with the bloody machine (and soon 2 clients)
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kantx

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Re: Ink expired in Z3100
« Reply #22 on: January 11, 2015, 09:28:04 AM »

I understand fine.  All three of my Z Series printerrs are all working fine on windows and mac systems.
There are several ways to find your printer in system preferences.
Good luck.

What do you mean by "several ways".
I selected driver Z3100 in the list, but it doesn't show in LANÖ In USB, it's there. I'm lost.
« Last Edit: January 11, 2015, 09:33:02 AM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #23 on: January 11, 2015, 09:57:47 AM »



i's early Sunday morning, but if you can wait, I'll try to help you.

Go to the printer and find the printer's IP address.

It will be something like 192.168.0.5

Look on the front panel.

Of course it must be plugged in to a local area network first.

In system preferences there is a way to enter the IP address.

Then you choose the option of choosing the driver from a list.  These will be the drivers you dowloaded.

You will be adding another printer in System preferences this way.  You will then have two printers, the usb Z3100 and the LAN Z3100.  You may use whichever it is plugged into, either usb or lan.

I can make some screen shots a little later if it will help. 

A little later.  For now find out your printers IP adress.  If you can't find it, plug in the network cable, then begin a consecvutive search on your browser.  Start with entering 192.168.0.1, then 192.168.0.2, and so forth until the printer's embedded web server pops up.

robertDthomas

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Re: Ink expired in Z3100
« Reply #24 on: January 11, 2015, 10:02:38 AM »

Just an note about expired ink.

I also ordered some Z3200 ink from Amazon (I'm in the US and an Amazon Prime member).  I ordered the ink which was eligible for Prime shipping but came from a supported Amazon 3rd party.  Two of the cartridges were in their sealed plastic bags but not the cardboard packaging.  The third was in its cardboard box.  After installing these 'new' cartridges the two shipped not in the box showed "out of warranty" and "expired".  The box for the third cartridge showed the expiration date and it was OK.  The expiration date is not printed on the plastic bag only on the cardboard carton.  I returned the expired cartridges for credit to Amazon and purchased through ATLEX here in the US.  Received those and they are fresh well within the expiration period.
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kantx

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Re: Ink expired in Z3100
« Reply #25 on: January 11, 2015, 10:20:20 AM »

Now it prints, but sheets only.
Rolls are not recognized.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #26 on: January 11, 2015, 10:40:21 AM »

Now it prints, but sheets only.
Rolls are not recognized.

Are you still printing via USB?

kantx

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Re: Ink expired in Z3100
« Reply #27 on: January 11, 2015, 10:51:29 AM »

Yes , USB. So far, cannot find IP address. Tried the whole series you suggested.

Update
Finally found it : 192.168.20.10
But it says it cannot configure itÖ  ???

Loaded roll. Again the same bloody routine : Feed in rear slot. Papper too far from blue line. Unload it. And again "Feed in rear slot".
 ;D ;D ;D
« Last Edit: January 11, 2015, 11:05:45 AM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #28 on: January 11, 2015, 11:05:30 AM »

OK - you have found the IP address of the printer.

Plug the Network cable back in.

You will be adding ANOTHER printer in system preferences.

Here is how:

kantx

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Re: Ink expired in Z3100
« Reply #29 on: January 11, 2015, 11:09:16 AM »

OK - you have found the IP address of the printer.

Plug the Network cable back in.

You will be adding ANOTHER printer in system preferences.

Here is how:



Yes, I had already did that.
Why do you want me to add a 44" when mine is 24", and is already added ?
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #30 on: January 11, 2015, 11:10:48 AM »

This may be over your head.  If you like USB - then stick with it.  It must be an approved USB cable not over a certain length.  (Google it).  If you are using a long USB cord - that could be your problem.

As for paper printing roll not being recognized, try both methods of loading paper - from the front panel, or just load from the rear.  

Mark Lindquist

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Re: Ink expired in Z3100
« Reply #31 on: January 11, 2015, 11:11:58 AM »

Yes, I had already did that.
Why do you want me to add a 44" when mine is 24", and is already added ?

Using mine as an illustration.

How long have you had this printer?  How long have you been working with it?

kantx

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Re: Ink expired in Z3100
« Reply #32 on: January 11, 2015, 11:20:04 AM »

Using mine as an illustration.

How long have you had this printer?  How long have you been working with it?

Printer is 2010.
It's been totally overhauled by HP (as said) last october. Was perfectly functional since then.
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kantx

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Re: Ink expired in Z3100
« Reply #33 on: January 11, 2015, 11:20:53 AM »

This may be over your head.  If you like USB - then stick with it.  It must be an approved USB cable not over a certain length.  (Google it).  If you are using a long USB cord - that could be your problem.

As for paper printing roll not being recognized, try both methods of loading paper - from the front panel, or just load from the rear.  



USB cable is brand new and 80 cm long.
How can you load a roll from the front panel ???
« Last Edit: January 11, 2015, 11:22:38 AM by kantx »
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #34 on: January 11, 2015, 11:26:47 AM »

USB cable is brand new and 80 cm long.
How can you load a roll from the front panel ???

From the front panel> Go to Papers> Load Paper> Load Roll> Follow instructions.

The other way is just to feee the roll in the rear slot without using the front panel.

This is pretty rudimentary stuff - seriously, perhaps reading the HP Z3100 User Manual might be helpful for you.
A lot of questions are answered in there.

kantx

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Re: Ink expired in Z3100
« Reply #35 on: January 11, 2015, 11:28:30 AM »

OK - you have found the IP address of the printer.

Plug the Network cable back in.

You will be adding ANOTHER printer in system preferences.

Here is how:



Did that, and had this message in dialog (attachments)
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kantx

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Re: Ink expired in Z3100
« Reply #36 on: January 11, 2015, 11:29:59 AM »

From the front panel> Go to Papers> Load Paper> Load Roll> Follow instructions.

The other way is just to feee the roll in the rear slot without using the front panel.

This is pretty rudimentary stuff - seriously, perhaps reading the HP Z3100 User Manual might be helpful for you.
A lot of questions are answered in there.



I tried both methods : choosing paper from front panel, and just feeding it.
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Mark Lindquist

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Re: Ink expired in Z3100
« Reply #37 on: January 11, 2015, 11:34:31 AM »

Did that, and had this message in dialog (attachments)

Perhaps You have entered the incorrect IP address.

You entered 192.168.20.10

I believe it should be something like 192.168.0.10

Check the subsequent IP addresses one by one, starting with 192.168.0.1, and so on.

See if your printer comes up within the first 10 ending numbers.

Mark Lindquist

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Re: Ink expired in Z3100
« Reply #38 on: January 11, 2015, 11:39:06 AM »

You seem to be having a whole lot of problems with your printer.  Maybe you need to have a friend come over and help you, or call HP service back, or whatever.

I'm afraid this is just adding to your confusion.

I usually just start at the wall when trouble shooting.  (At the plug).

Try not to give the printer too many problems.  Deal with one by one.

You started with ink and now that's fixed.

Edit:  It's beginning to sound more and more like potentially firmware and drivers issues.  Maybe call HP and discuss with them.  Something is definitely screwy  - I usually attribute these things to pilot error, but, dunno.


« Last Edit: January 11, 2015, 11:41:50 AM by Mark Lindquist »
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kantx

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Re: Ink expired in Z3100
« Reply #39 on: January 11, 2015, 11:41:12 AM »

Perhaps You have entered the incorrect IP address.

You entered 192.168.20.10

I believe it should be something like 192.168.0.10

Check the subsequent IP addresses one by one, starting with 192.168.0.1, and so on.

See if your printer comes up within the first 10 ending numbers.



The address 192.168.20.10 is the primary DNS in printer.
As said, I tried every address from 192.168.0.1 to 0.10Ö

Besides, when loading paper from the roll feeder, front panel still asks to choose "roll" or "sheet", then the type of paper anywayÖ
So I don't understand your option front panel OR rear feedÖ
Then back to the bloody routine : "Feed roll from rear panel" then "Paper edge too far from blue line" etc.
Please be aware I loaded rolls and rolls without any problem before, just inserting the paper edge and that's it. I just stopped using printer for 3 weeks, and now these problemsÖ Fed upÖ

Will uninstall with uninstaller and reinstall from scratch, we'll see.
« Last Edit: January 11, 2015, 11:55:56 AM by kantx »
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