As a tech camera user, C1 is a critical tool for me. I have had a history with it way back to 3.7.8. I have always used the windows versions, not a mac user, never plan to, just too much invested the other way.
NET, it shouldn't matter anyway if the software is designed for windows then it should work.
Yesterday while working on a critical job, I made the mistake of downloading the latest version of C1 8.02, note this is not a beta. I had been having intermittent lockup problems with 8.0.1.16. The newer version is even worse in this regard, locking up almost every 5 minutes, requiring a task manager interrupt to regain control of the PC.
I should have imaged my drive, NOTE to self image the stupid drive before you upgrade even within a version of C1.
Instead I uninstalled 8.0.2 and went back to 8.0.1.16. Now all my LCC's in the presets are gone, well over 200 of them. Sure I have the raw file of the LCC and can redo all of them, but come on, Phase One, that's amazing!!.
Simple solution is to find where they LCC's are stored and copy that folder, stupid me. I will make sure I do that next time, but it should not be necessary, never.
So if you are a Win 7 pro 64 bit user (I am sure I am not the only one out there) beware of this issue if you use tech cameras. The Phase One answer is of course open a service ticket and get a lengthy web listing of ideas of how to resolve this. Net, is the LCCs are gone, ain't coming back.
No US dealer I know of has any support for the product on windows, as all of their customers seem to only use Mac. Again I guess I am an island. C1 is great until something like this happens, then you have to wonder just why.
What's funny is all the layers is all images I had were still there, (BUT I USE SESSIONS MODE) I am sure if I ran in catalog mode I would have lost of that data also, which would have been 1000's of hours of work.
So just a head's up, C1 is still not really prime time and can't handle a simple windows version uninstall. I am pretty sure I know how to do a windows uninstall having done a few of them over the years now.
Paul