Humidity is a major factor in decurling an image. Certain fine art papers will absorb atmospheric humidity more than others. Maybe these photos will help in some way.
Photo #1: I used humid days to my advantage. This is a 44" section from a roll of Somerset Photo (A 300gsm cotton paper). The older the rolls the more persistent the curl, and hanging the print in a humid location (covered porch here) will relax the paper enough to use the de-curler.
Photo #2: After 3-4 min. the paper is ready to de-curl.
Photo #3: This is a DIY decurler using Savage Translum Diffusion material. (
http://www.bhphotovideo.com/c/search?=Savage+Translum+Diffusion+Background+%2854%22+x+18%27%29&N=10046170&InitialSearch=yes&sts=pi) It cost around $50.00 including shipping. Thinner decurling material lets an crease imprint occur on thicker papers. My work table is 4' x 8' so I trim the Tranlum to 48" wide a leave it on the roll it came. The wooden wedge assist in tightening the roll. This print took about 30 sec. to fully flatten.
Photo #4: Wooden wedge detail (wood glue to Translum's paper tube)
Photo #5: When not in use, the decurler rest at the table's edge
Photo #6: When natural atmospheric humidity is not present or you live in Arizona or the like, Use one of these. Cost about $50.00. Hold backside of print about 8-12 inches above the steam nozzle.